CrystalandCurios

Handpicked vintage and handmade items!

29 Sales

CrystalandCurios

Handpicked vintage and handmade items!

29 Sales On Etsy since 2016

1 out of 5 stars
(11)
curiosbycrystal

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curiosbycrystal

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Reviews

Average item review
1 out of 5 stars
(11)
  • Lauren

    Lauren on Mar 16, 2018

    1 out of 5 stars

    This has been worst Etsy experienced I've had so far; I order these buttons on 2/2, was told on 2/22 that the owner didn't receive a msg item had sold and would ship on 2/24, tried to contact owner again on morning of 3/8 to ask for tracking number, then submitted an item not rcvd dispute in evening of 3/8. This might not have been so bad, but the seller then tells me that they sent the item on 2/24 just like we discussed and provides me with a tracking number that says the product was shipped on 3/15 and and, since the item is PRE-TRANSIT, there is NO TRACKING info available. I've been issued a refund for the item the SELLER IS JUST NOW SENDING. Basically, this seller lied to me about when they sent my product and "solved my problem" with a refund they know I'll receive in a few days. RIDICULOUS. They even closed my dispute.

    curiosbycrystal

    curiosbycrystal responded on Mar 16, 2018

    This was a lost package. I updated tracking information yesterday, as per the buyers request. When the buyer filed the claim, I was asked to enter the tracking number. So i did. This is why the tracking reflects a shipment date of 3/15. The package was shipped on 2/24. Since the package was lost, the buyer was given a full refund. The claim was closed when I processed the refund.

  • carly983

    carly983 on Dec 20, 2016

    5 out of 5 stars

    Arrived quickly and exactly as shown. Great bday gift

  • tiwanda47

    tiwanda47 on Dec 13, 2016

    5 out of 5 stars

    Treasures for my projects. It arrived quickly and perfect.

  • tiwanda47

    tiwanda47 on Dec 13, 2016

    5 out of 5 stars

    Loved these. Very nice quality. Came quickly and packaged well.

  • tiwanda47

    tiwanda47 on Dec 13, 2016

    5 out of 5 stars

    What a joy to receive such treasures. Arrived quickly and perfect.

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