CrystalBazaar

Handmade Gemstone, Crystal & Lampwork Jewellery

Eye, United Kingdom · 269 Sales

CrystalBazaar

Handmade Gemstone, Crystal & Lampwork Jewellery

Eye, United Kingdom 269 Sales On Etsy since 2008

5 out of 5 stars
(97)

Shop owner

Crystal B

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Announcement   CrystalBazaar for unique handmade jewellery in crystal, gemstone, lampwork, enamel and ceramic, each piece individually designed and handcrafted by me, finished with loving attention to the smallest detail - Custom orders welcome!

Announcement

Last updated on Oct 5, 2015

CrystalBazaar for unique handmade jewellery in crystal, gemstone, lampwork, enamel and ceramic, each piece individually designed and handcrafted by me, finished with loving attention to the smallest detail - Custom orders welcome!

Crystal B

Contact shop owner

Crystal B

View all 73 items

Reviews

Average item review
5 out of 5 stars
(97)
View all 97 reviews

Shop policies

Last updated on May 18, 2018
Hello – and welcome to my shop! I'm Sally, at CrystalBazzar, and all my pieces are designed and individually handmade by me.

Here you'll find unique, one of a kind jewellery - rings, earrings, bracelets, necklaces, as well as ceramic pendants and buttons, designed, made, glazed and fired here in my studio kiln.

I work mostly with crystals and gemstone beads, handmade lampwork (flamework) glass) beads, and enamel on copper, using sterling silver and gold-filled wires and accent beads, and leather, real or "faux" (vegetarian friendly).

Each piece is loving handcrafted and finished to the highest standards, and wrapped and boxed securely to reach you safe and sound.

CUSTOM ORDERS: I welcome custom orders. Just email me to let me know what you have in mind - and I'll happily see what I can do, and I'll give you an estimate of how long it will take me to complete, and what it will cost.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase, and I will do all I can to ensure that this is a happy transaction for you.

Damaged/broken items: In the event of an item arriving broken or damaged, I will of course refund your payment in full . Please email me to let me know - sending a photo/ jpg of the damage is recommended - it's much easier than trying to describe it!

Customer Satisfaction: If you are not completely happy with your item when it arrives, please email me right away to let me know, and I will refund your payment at once if the item is returned in new and unused condition.

Please contact me as soon as possible after receiving it (and within 14 days, please), and return the item, preferably in its ogirinal packaging, (Please be sure to get a receipt or record of posting).

Refunds are issued once the item is received. The buyer bears the cost of return postage, except where the fault is mine (for example, if the item is faulty or damaged).

Whatever problems or questions you have, please do not hesitate to contact me - I am always very happy to work with my customers to sort out any issues, etc., and ensure your transaction is as smooth and happy as possible.

NB: For reasons of hygeine and safety issues, I cannot accept returns of earrings (except of course if they reach you damaged, broken or faulty!).
Payment
Payment is by Direct Payments or by Paypal, which is one of the safest ways to buy online.

(You can still pay me by Paypal, even if you don't have a Paypal account, using your credit or debit card. Simply follow the payment links and instructions.)

Immediate payment on Checkout, please.
Shipping
I usually ship orders within 1 to 2 of receiving completed payment (except at holidays, etc), and I will always contact you when I’ve dispatched your item.

In the UK, I send all items via Royal Mail, First Class. If you would prefer a signed-for delivery, there is a small extra charge of £2.50 for this.

For Europe and International sales, I ship using Air Mail:

EU countries - items usually take 3 - 5 days, while non-EU European countries can take a little longer.

International (the US, Canada, Australia, New Zealand etc):, shipping can take from 7 - 12 business days.

Customs Charges: Please remember that the buyer is responsible for any additional duties or customs charges payable in their own destination country.

Shipping Upgrade to Priority is available at checkout for International orders. Priority shipping is sent via International Tracked & Signed For which is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation.

It aims to deliver within 5 - 7 working days.
Additional policies and FAQs
I am only happy if you, the buyer, are happy with your purchase - so please, if you have any problem at all - whether at any point in the ordering process or on receipt of your item - just email or convo me right away. I will always do my very best to sort things out!
Privacy
Privacy Policy: - based on GDPR requirements - This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.
Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sally Scott, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sallyscott1 [!at] btinternet.com; or you may write me at Sunny View, Heckfield Green, Eye, Suffolk IP21 5AB.