1) Information Collected

To fulfill your order, you must provide certain information (which you authorized Etsy to provide), such as your name, email, postal address, payment info, and the details of the product in your order. You may also choose to provide additional personal information (for a custom order, for example), if you contact the shop directly.

2) Why This Information Is Collected and How Its Used

The shop relies of legal bases to collect, use, and share your information, including:

- as needed to provide service, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for the shop's email mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving services. Crystal Rock Star uses your information to provide the services you requested and in legitimate interest to improve services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. Crystal Rock Star uses your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3) Information Sharing and Disclosure

Information about customers is important to Crystal Rock Star. Your personal information is only shared for very limited reasons and in limited circumstances, as follows:

- Etsy. We share information with Etsy as necessary to provide you services and comply with obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We share your personal info with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If Crystal Rock Star sells or merges its business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

4) Data Retention

We retain your personal information only for as long as necessary to provide you with services and as described in the Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 4 years.

5) Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6) Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using on the contact page of the Crystal Rock Star shop.
- Change, restrict, delete. You may also have rights to change, restrict use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) processing of some of your information based on legitimate interests and (ii) receiving marketing messages from Crystal Rock Star after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, Crystal Rock Star and Etsy, is the data controller of your personal information via any transactions made via https://www.etsy.com/shop/CrystalRockStar. If you have any questions or concerns, you may send a direct message on the Crystal Rock Star Etsy shop page's Contact section.