Crystal's Creations

Denver, Colorado

crystalware is taking a short break

Crystal Ware

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Crystal Ware


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Shop policies

Last updated on April 29, 2022

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Hi and Welcome. Please review my policies include payment, shipping, and refund terms.

All of my cards are handmade with tender loving care. I only use quality, acid and lignin-free materials.

My photography is guaranteed original work and is copyrighted. The re-sale or distribution is prohibited.

Accepted payment methods

Returns and exchanges
Returns are accepted within one week of receiving item if the product is defective. Return shipping charges will be taken care of by the buyer and must be in the same condition as when the item was shipped out. Packaging for returns must ensure the item will be reach the seller in the same condition. A full refund of selling price will be refunded upon receipt of item.

I try to be as accurate as possible with shipping costs and materials. If shipping charges and materials exceed costs, then I will refund the different to you via paypal.
Payment is required within 7 days of purchase. If payment is not received, the sale will be canceled, the item will be relisted, and a non-payment report will be filed with Etsy. Of course, I realize things happen. If I haven't received payment within 3 days a reminder will be sent to you via email or message. Please let me know if something has come up and we can work something out. Sales tax will be applied to all Colorado purchases.

I except payment via money order or Paypal. Paypal is a secure method of transferring funds so it is preferred. If your address is not verified with Paypal I can not be responsible if your package does not arrive. If paying with money order, the item will be shipped after payment has cleared. This could take between 3 and 10 days. No personal checks will be accepted. Sorry for the inconvenience.
I ship all United States orders through USPS after cleared payment has been received. For custom orders, please allow 7-10 days for creating, processing, and shipping. Insurance will be added upon request, at an additional charge. Upgrades to faster shipping is available upon request. Please email or message me for a quote.

Shipping internationally will be through First Class International. This shipping method does not include tracking or insurance, however, these can be purchased at an additional charge. Please contact me before purchasing if you would like to add insurance or would like your items sent faster so that a revised invoice may be sent. Please keep in mind the drastic differences in shipping costs and be prepared to pay more for shipping methods other than First Class International. Customer is responsible for all taxes, fees, duties and tariffs incurred from shipping internationally. Seller is not responsible for shipping delays due to customs.

My shipping charges do include handling although I try to recycle most of my materials. As always, I will refund if shipping and handling are less than charged.
Additional policies and FAQs
Your personal information is very important to me. Your name, personal information or payment information will never be given or sold to anyone else.