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Reviews
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Deborah on Jan 6, 2021
5 out of 5 starsIt's absolutely perfect! Beautifully made, great quality. I haven't taken it off! Exactly what I was hoping for. Thank you!
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Evan on Dec 30, 2020
5 out of 5 starsA gorgeous piece of jewelry!! Love it!!! Seller even attached a hand written greeting too!
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R CaliGirl on Nov 20, 2020
5 out of 5 starsI’m a repeat customer for a reason! I love and highly recommend Csilla’s pieces of wearable art. The details are perfect—each time she answered questions, sent example photos, and worked with me on the placement of the bales. Also, the packaging is lovely. :) Thank you, Csilla!
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Nicole on Nov 5, 2020
5 out of 5 starsCsilla is a fantastically talented artist who took the time to work with me to create exactly what I was looking for. I am so, so, so pleased with my beautiful sunflower pendant and chain. Shipping from Canada was very fast, and everything was packaged beautifully - opening it was like unwrapping a gift! I absolutely recommend Csilla!
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Katie on Oct 20, 2020
5 out of 5 starsRing is stunning! The seller was extremely helpful and responsive. They went out of their way to get this to me quickly
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Blee on Aug 21, 2020
5 out of 5 starsThe bracelet is beautiful! Fits great and the craftmanship is superb. Thank you!
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Jenn on Aug 7, 2020
5 out of 5 starsSapphire for your nose - why not! Absolutely beautiful - the quality of this little stud is amazing actually everything is amazing and top quality, even the little jewelry box it comes in. Shipment was quick and well packaged - I highly recommend Csilla Ekes Goldsmith 😊
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About CsillaEkesGoldsmith
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Working away
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At the workbench
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Trusty hand tools and my torch
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Favourite ring designs
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Fellow artisans at the ByWard Market
Welcome to my shop
I started my Etsy shop to offer my designs to new and existing customers all over the world.
Shop members
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Csilla Ekes
Owner, Creator, Designer
I have been a jewellery maker since my teenage years. I am a goldsmith, I used to have a real-life shop in Ottawa's historic ByWard Market building, in the "Artisans" area. You may have seen me working behind my bench for 25 years.
Production partners
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Casting Company
Montreal, QC
Casting company specializing in Sterling Silver, Gold, Platinum and Bronze casting.
Shop policies
All the jewellery is handmade in Ottawa using Gold, Silver and Platinum with Genuine gemstones.
All diamonds and gems are conflict free.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Should you have any problem with your jewellery, please contact me within five days of receiving the item and I will work with you to resolve the situation.
I make every attempt to describe my items as accurately as possible, and to photograph them in a way that portrays the colors and textures as closely as possible.
Refund Policy
If there is a problem with an item and it is deemed to be a maker's defect, I will fix it, replace it or refund your full purchase price, including shipping.
If there is a problem with an item and it is deemed to be damage from wear (not due to a maker's defect) I will repair the item for a reasonable fee. In this case, the buyer is responsible for any additional shipping costs.
If you have received the item that was properly described, but have changed your mind, a refund for the purchase price minus shipping fees may be granted, with a 15 percent restocking fee. Please contact me within 48 hours of receiving the item to return for this reason.
To avoid unnecessary returns, please contact me with any questions you may have prior to purchase.
Returns are not possible for custom orders, customized jewelry, sized rings and body jewellery.
Payment
My shop currently accepts Etsy Direct Checkout.
Payment deadlines
Payment is kindly requested within 24 hours of your purchase. Should payment not be received within this time, a friendly reminder will be sent. If payment is not received within 48 hours, I will cancel the sale and relist the item.
Cancellation Policy
Should you change your mind about your purchase, I accept cancellations within 24 hours of purchase. Once an item has shipped, the sale cannot be cancelled; please see my return policy.
Taxes
Canadian residents pay applicable sales tax.
Shipping
Shipping upgrades are available for expedited shipping. Please contact me for details.
Items do not include shipping insurance. Shipping insurance is available for an extra cost, please contact me for details.
Shipping charges include standard shipping and handling. They do not include any importation fees or duties to your particular country, and I cannot be responsible for any fees of this nature. Please familiarize yourself with the import laws for the area in which you live.
Additional policies and FAQs
The best way to protect your sterling silver jewelry from tarnish is to wear it - often! When not being worn, store out of direct sunlight in a suitable jewelry storage container - or even a ziplock bag!
Jewelry can be cleaned safely with water and mild soap. I also sometimes use a soft toothbrush and baking soda. Tarnish can be removed with a sterling silver jewelry polishing cloth, check out my cleaning cloth listing. I do not recommend using commercial silver polishes, pastes or dips.
Please contact me personally if you are inquiring about repairs or redesigning old jewellery or if you have any more questions:
1-613-562-8340 (Canada)
I am more than happy to work with your Diamonds or gemstones, but I kindly request that you bring your valuables to the shop in person. If your stones are larger than 0.25 carat, please have them appraised by a certified gemologist.
It's always a good idea to contact me for an appointment.
I'm sorry, but I can not accept Diamonds sent to me for custom work in the mail or by courier, I hope you understand.