cupcake555

Cupcake 555

999 Sales

cupcake555

Cupcake 555

999 Sales On Etsy since 2010

1 out of 5 stars
(159)

Shop owner

Erica

Contact

Announcement   Thanks for checking out my shop! Most items take 2-3 business days for processing, unless they require custom color combinations, which can add processing time. Please provide your event date with your order, so that I can ensure delivery in time. I use USPS first class shipping, which can take between 2-4 days depending on your location and my items ship from Annapolis, MD.

Announcement

Last updated on Mar 28, 2017

Thanks for checking out my shop! Most items take 2-3 business days for processing, unless they require custom color combinations, which can add processing time. Please provide your event date with your order, so that I can ensure delivery in time. I use USPS first class shipping, which can take between 2-4 days depending on your location and my items ship from Annapolis, MD.

Erica

Contact shop owner

Erica

View all 43 items

Reviews

Average item review
1 out of 5 stars
(159)
mnmcleod

mnmcleod on Aug 10, 2016

1 out of 5 stars

Delay after delay. Finally the shop refunded my money, but claimed she would still send me the hat. I would have been fine with just the refund. Once again, never received the hat. Will never use this shop again. Not honest.

Vanessa Pedersen

Vanessa Pedersen on May 15, 2016

1 out of 5 stars

I was planning to have these food picks for a friend's bridal shower. I ordered these on April 9th and the shipping information stated I would have them in 3-5 business days. I needed them by the 22nd the latest. She thanked me for my order via message on April 14th. I emailed the shop twice on April 20th to verify that I would be receiving them by the 22nd and if not, to not even bother sending. I never heard back until the 23rd and all she said was that she was sorry and is issuing a refund. This does not make up for the fact that I was expecting to receive a product! The lack of professionalism and communication makes me encourage all to not order from her! I was reading through her reviews (which I should have done before I ordered these) and this seems to be a recurring problem with this seller.

lauriedavie1

lauriedavie1 on Mar 25, 2016

1 out of 5 stars

Very disappointed in this garland. I was expecting a completely hand made item, and it doesn't appear to be that way. The white dresses have a sticker with a bar code on the back, so I guess they were bought somewhere. The color is completely wrong. I was looking for a light turquoise which this definitely isn't. The color is a mint green with no blue at all. The picture is very misleading. The seller did not respond in a timely manner even after I purchased 3 garlands. Very disappointed!

Erica

Erica responded on May 13, 2016

This item was completely hand made! I take that as a compliment, though. The sticker on the back was from the paper purchased to make the dresses. I am sorry that the color wasn't what you wanted. I did reply to you and let you know that you could return the items for a full refund.

View all 159 reviews

About

It Started Out With One Garland!

I got into doing this by accident when I made some garlands and other decorations for a friend's bridal shower and then decided to sell them on Etsy! I was really surprised when my garland sold, and then I started getting requests for different colors and styles. Things grew from there and I have had so much fun designing new and beautiful creations for my customers. Thanks for visiting my shop and please email me with any questions!

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Shop members

  • Erica Hergenroeder

    Owner

    Hi Everyone! I am a mom and nurse who also LOVES to create beautiful items with a feminine flair.

Shop policies

Last updated on May 13, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
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Shipping
Orders can normally be processed within 3-5 business days and we use USPS parcel post shipping.
Refunds and Exchanges
We want you to be 100% happy with your purchase. If you are dissatisfied for ANY reason, just contact me through etsy and you can return it for a full refund.
Additional policies and FAQs
We love your positive feedback. If you have a moment to leave us feedback, we greatly appreciate it. Again, if you are not happy for ANY reason, please contact me for return instructions to receive a full refund.