cupcakeology

Everything you need to make super sweet treats!

cupcakeology is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

cupcakeology is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 18, 2011
Thank you for visiting! Cupcakeology is located in Albuquerque, New Mexico. All items are assembled and packaged with care, in our commercially licensed kitchen.

Accepted payment methods

Paypal
Returns and exchanges
We are unable to issue refunds on any perishable/edible items. Return shipping is the responsibility of the buyer. Shipping will not be refunded.

If you're unhappy with an item, please let us know as soon as possible, so we can try to remedy the situation.
Payment
Payment is kindly requested at time of purchase. If payment is not received within 24 hours of purchase, the transaction will be canceled and negative feedback left.
Shipping
We ship via USPS First Class & Priority Mail services. If you need an item in a hurry we are able to ship using an expedited service, any additional cost will be the responsibility of the buyer.

Our shipping charges include the actual shipping charges and the cost of the box, we do not charge any handling fees and will gladly refund any shipping overages in excess of $1.

We will ship to the PayPal address, please be sure it is accurate.

Most items, excluding decorated petite cupcake stands, ship the same day as they are purchased and paid for.
Additional policies and FAQs
FAQ's

*Can I request a custom stand, something other than what you have listed in your shop?
-Yes, you can! We can usually come up with a design for just about any occasion. Please convo us to inquire about custom stands, before placing an order, please don't purchase one of the existing listings, if that's not what you're after.

*How long does is take to receive a stand?
-Stands take a minimum of 5 to 7 days to paint, cover and get ready for shipping. We ship them via USPS Priority, which will take another 2 to 3 days. If you need a stand sooner than this, please contact us BEFORE purchasing, to ensure we can get it to you in time. During peak order times it can take up to 2 weeks for a stand to be ready to ship.

*What are the stands made out of?
-All of the listings state that the stands are made of sturdy corrugated cardboard.

*Is a cardboard stand really sturdy enough to hold a cake and cupcakes?
-They sure are!! It's all we use in our bakery and we've never had an issue with one. They are incredibly sturdy and easy to assemble.