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Note from shop owner Restocking shipping supplies

Note from shop owner

Last updated on Aug 4, 2022

Restocking shipping supplies

Jacqueline

Contact shop owner

Jacqueline

Reviews

Average item review
5 out of 5 stars
(327)
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About cuppacats

Sales 921
On Etsy since 2016

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Shop policies

Last updated on Jun 14, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

More information

Last updated on May 18, 2022

Frequently asked questions

WHEN WILL MY ORDER SHIP?

In Stock Items:
Please allow between 2 to 10 business days for in stock items to be processed and shipped.

Preorder Items:
Many items in this store will be listed as 'Preorder', which does affect processing and shipping times. Each individual listing will include estimated shipping times. Please understand that this is only an estimation and may ship earlier or later than stated.

*If an order contains both in stock and preorder items, the shipping time will be based on the preorder item status.

SHIPPING COSTS

I strive to bring you the most cost effective shipping possible. All shipping costs are reflective of the current shipping rates for USPS First Class Package services plus mailing supplies.

I understand that international shipping is expensive, but I have no control over postal service costs.

TRANSIT TIMES

Destination.............................Estimated Delivery Time
United States.........................1 to 3 business days after shipping
Canada and Mexico............1 to 2 weeks after shipping
International...........................2 to 9 weeks after shipping

Please keep in mind that these are estimated shipping times. Orders may be received before or after the posted times.

**With the current pandemic, please expect delayed delivery times for international orders**

REFUNDS AND RETURNS

Returns:
All sales are final. No returns or exchanges are accepted after an item has been shipped. Please be sure to read item descriptions carefully before placing an order.

Order Cancellation:
If you want to cancel an item before it ships, please message me for a full refund. Once an order ships, it cannot be canceled. However, if an item reaches you damaged, incorrect, or is declared lost by the mail courier, please send me a message so that the issue can be addressed.

Damaged Items:
If an item arrives damaged, please contact me with a photo of the damaged product.

Incorrect Address:
Carefully review your entered address. Items delivered to an incorrect address will not be refunded. Orders can be resent at the buyer’s cost.