ConsciousFibres

Plastic Free.Eco Conscious.Handmade

Derby, United Kingdom 2331 Sales On Etsy since 2011

5 out of 5 stars (567)

ConsciousFibres

Plastic Free.Eco Conscious.Handmade

Derby, United Kingdom | 2331 Sales

Victoria Whelan

Contact shop owner

Victoria Whelan

No items listed at this time

    Announcement    We are on a short holiday from August 18th until August 21st. All items will be back in stock then. Thanks!

    Announcement

    Last updated on Aug 18, 2019

    We are on a short holiday from August 18th until August 21st. All items will be back in stock then. Thanks!

    Reviews

    Average item review
    5 out of 5 stars
    (567)
    See reviews that mention:
    quality 119 shipping 88 customer service 42

    About

    Getting conscious about fibres.

    Every year 220 million tonnes of plastic are created worldwide for use in such things as household items, industrial applications, plastic bags, drink bottles, and much of this plastic is not or cannot be recycled instead finding its way into our waterways, lakes and oceans.

    For example the UN identified that every square mile of ocean contains 46,000 pieces of floating plastic and that plastic debris causes the deaths of more than a million seabirds every year, as well as more than 100,000 marine mammals.

    Conscious Fibres started out of a desire to bring change, to provide alternatives to plastic for every day items used by households all over the world but also to go further and provide fully zero waste options.

    Zero waste is a growing movement of people, companies and organizations that are striving to reduce the use of plastics and other resources that are detrimental to the environment or cannot be recycled/re-used.

    Conscious Fibres is helping in this effort by refusing to utilize any plastics in our products, all products purchased from us can either be returned to the earth via composting or recycled for other purposes.

    Around the web

    Shop members

    • Vicky

      Owner, Maker, Designer

      I'm a 31 year old designer with a passion for the zero waste movement and trying to do my bit for the planet. I live in Derbyshire England with my husband Steve and our cat Smudge.

    • Steven Whelan

      Assistant

    Shop policies

    Last updated on July 5, 2018
    Welcome to Conscious Fibres, we hope you are enjoying having a little look around!
    Below are just a couple of our policies to make buying from us a no hassle transaction.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns, exchanges, and cancellations
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    Request a cancellation within: 12 hours of purchase
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Questions about your order?
    Please if you have any problems with your order.
    Returns and exchange details
    If for any reason you are not happy with the item you have received, please contact us within 14 days of receiving it to discuss how to proceed.

    If your item gets lost in the post then we shall endeavour to find out where its disappeared to but if all is lost then we will offer either a refund, replacement or credit note. All these options are at our discretion.

    Conscious Fibres don't issue refunds because your item didn't get to you on time for an event.
    Payment
    Conscious Fibres currently only accept payment through PayPal and direct checkout.
    Shipping
    We aim to ship within 3-5 working days.

    Conscious Fibres are in no way responsible for any customs charges or taxes that could be placed on the item when it arrives at your destination.

    Packaging is incredibly important to be transparent about when it comes to people wanting to shop plastic free. We aim to make it entirely possible to receive your item and instantly dispose of the packaging either by compost or paper recycling. To achieve this aim when you purchase from Conscious Fibres your items are wrapped in acid-free tissue paper or brown parcel paper and put into strong paper envelopes. We also don't enclose receipts to save on paper and printing.
    Additional policies and FAQs
    Every item that is sold by Conscious Fibres is handmade by us in the heart of Derbyshire, UK.

    Please be aware that studio workshop is cat-friendly so please take this into consideration when purchasing if you have an allergy.

    Thank you for taking the time to get acquainted with our policies.

    This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

    This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

    Information I Collect

    To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to Conscious Fibres), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (a custom order for example), if you contact us directly.

    We rely on a number of legal bases to collect, use, and share your information, including:
    • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
    • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list;
    • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
    • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

    Information Sharing and Disclosure

    Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
    • Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    • Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
    • Business transfers. If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
    • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

    Data Retention

    We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. This data is kept within Etsy and not in any external system, database, spreadsheet or manual record keeping method, you can reference the Etsy Privacy Policy to learn more about its privacy practices.

    Transfers of Personal Information Outside the EU

    Conscious Fibres does not transfer your personal information outside of the EU, Personal information is retained within Etsy only. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

    Your Rights

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
    • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
    • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) we will generally delete your personal information upon request.
    • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
    • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

    How to Contact Us
    For purposes of EU data protection law, I, Victoria Whelan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at consciousfibres [!at] gmail.com