curtseyboutique's Shop Policies
"There are exactly as many special occasions in life as we choose to celebrate."
Welcome, welcome!! Above are the words of Robert Brault and the motto of the Curtsey Boutique.
We try to make every day a blend of whimsy, beauty and wonder. You'll find hand crafted embellishments, vintage finds and project ideas that strive to bring happiness and gaiety to your crafting. Whether you use our products to adorn a scrapbook page, brighten up a card, prettify a package, embellish a headband or style your favorite tee or sweater we hope you'll find yourself fueling your inner curtsey and sharing those special moments with those you love.
As a published paper crafter and experienced teacher I only use the best materials in my pieces, and try to use as many earth friendly resources as possible. I often scour thrift stores, antique shops and estate sales for one of a kind fabrics and embellishments that I can re-purpose for you.
All items are created by me, by hand in my pet and smoke free home.
We hope you'll stop buy often to check out our ever-changing inventory of new and vintage embellishments.
Payment must be made within three days of sale or the sale will be canceled and your order will be relisted.
If you have purchased a one-of-kind or custom order, payment must be made within 24 hours.
In the event there is a hold placed on your payment by Paypal or your Third Party Merchant you will be notified and the item will not be shipped until payment is cleared.
I ship items USPS First Class Mail, Monday - Friday, within the shipping timeframe posted on the shop's main page.
Special and/or custom orders will receive specific shipping instructions particular to their circumstances.
I can always be reached by convo for a shipping estimate on any order special or otherwise.
Purchases are shipped in the appropriate padded envelope and/or box. The cost of shipping materials is a part of the shipping charge, but every attempt is made to keep these costs as inexpensive as possible.
I can upgrade your shipping method, add insurance, or tracking at your request - please convo me BEFORE making your purchase so that I can set up a special listing just for you.
I claim no responsibility for lost or damaged orders and do not refund the purchase price for loss or damage caused by shipping.
PLEASE be sure that your correct mailing address is listed on your Etsy and PayPal accounts.
I love giving gifts and am happy to give your package the extra special treatment to make your loved one feel .... loved! Use the notes section of the seller box during check out to send me the relevant address and sentiment.
If you are a Marietta/Atlanta local I am happy to set up accommodations for a personal pick up. Please convo me before making your purchase.
If your country is not part of the shipping destinations included, please let us know and we will be happy to add it if there have been no challenges with customers in that area.
International buyers are responsible for all additional fees packages might require to enter their country.
Refunds and Exchanges
As a rule I do not refund purchases based on buyers remorse, however I am willing to consider exchanges on a case-by-case basis.
Please contact me as soon as you receive your purchase if there is a concern. Happy customers are my favorite kind, and I would like the chance to make you a loyal shopper before you leave any feedback.
Additional Policies and FAQs
We love to see our products in print and are happy to send you a thank you gift for using them in your artwork. Please convo me with the name of the products used, publication you appear in and when you are appearing in print.
Are you a scrapbooker cardmakers, or mixed media artist who wants to use Curtsey Boutique products in your published and blog work regularly? Convo me for design team opportunities and information.
We happily consider custom orders and special requests and consider them on an individual basis. Please convo me with your specific needs.
Kit Club Exclusives and Specials/Wholesale Orders
Wholesale orders are welcome and interested parties should convo me with their specific requests.
As we love to support small businesses just like us, we happily create exclusive items for Kit Clubs and offer specials and cross marketing opportunities whenever possible.
Common Sense Disclaimer
Many of our products contain small parts not appropriate for children. When using our embellishments in accessories for children or crafting with your young ones please exercise due care and diligence.
Last Updated January 30, 2015