CustomBrites

Bar Necklaces, Name Necklaces, Personalized Jewelry

United States
119,363 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ☆ ★ ☀ ♛ ☻☺ ♥ FLASH SALE LIMITED TIME OFFER ♥ ☆ ★ ☀ ♛ ☻☺
CURRENT PRODUCTION TIME: • 1-2 business days before shipping.
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PERSONALIZING YOUR ORDER:
• Kindly leave all order details in the "personalization" box.

Custom Brites: Personalized Jewelry, Dainty Jewelry, Classic Jewelry Pieces, Gold Bar Necklaces, Engraved Handwriting Jewelry, Gold Bar Bracelets, Name Bar Necklaces, Layered Necklaces and Bracelet sets, Initial Disc Necklaces, Gold Disc Necklace, Personalized Bar Bracelets and Necklaces, Layering Necklaces, Gold Bars, Mother's Necklaces, Mother's Day Gifts, Christmas Gifts, Bridal Party Jewelry, Gold Necklace, Silver necklaces, Birthday Gifts.
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ABOUT US:
• We specialize in creating high quality personalized jewelry at an affordable price point.
We create all of our pieces with love and hope you fall in love with your new purchases!
❤❤❤
....................................................
FOLLOW US:
InstaGram: https://www.instagram.com/custombrites
FaceBook: https://www.facebook.com/custombrites
Pinterest: https://www.pinterest.com/custombrites-

Announcement

Last updated on Apr 15, 2021

☆ ★ ☀ ♛ ☻☺ ♥ FLASH SALE LIMITED TIME OFFER ♥ ☆ ★ ☀ ♛ ☻☺
CURRENT PRODUCTION TIME: • 1-2 business days before shipping.
....................................................
PERSONALIZING YOUR ORDER:
• Kindly leave all order details in the "personalization" box.

Custom Brites: Personalized Jewelry, Dainty Jewelry, Classic Jewelry Pieces, Gold Bar Necklaces, Engraved Handwriting Jewelry, Gold Bar Bracelets, Name Bar Necklaces, Layered Necklaces and Bracelet sets, Initial Disc Necklaces, Gold Disc Necklace, Personalized Bar Bracelets and Necklaces, Layering Necklaces, Gold Bars, Mother's Necklaces, Mother's Day Gifts, Christmas Gifts, Bridal Party Jewelry, Gold Necklace, Silver necklaces, Birthday Gifts.
....................................................
ABOUT US:
• We specialize in creating high quality personalized jewelry at an affordable price point.
We create all of our pieces with love and hope you fall in love with your new purchases!
❤❤❤
....................................................
FOLLOW US:
InstaGram: https://www.instagram.com/custombrites
FaceBook: https://www.facebook.com/custombrites
Pinterest: https://www.pinterest.com/custombrites-

Items

119363 Sales
 

All Items

CustomBrites

Contact shop owner

CustomBrites

Reviews

Average item review
5 out of 5 stars
(14678)
See reviews that mention:
Quality 1223 Shipping 1466 Customer service 950

About CustomBrites

Sales 119,363
On Etsy since 2014

CustomBrites Handcrafted Jewelry made just for YOU!

Each of our pieces are carefully handcrafted in our studio! We take pride in making sure each order is made exactly to the customers specifications. Our personalized items are engraved using an engraving machine resulting in a professional polished look. We love collaborating with our customers to create special and unique pieces for themselves and their loved ones. Please don't hesitate to contact us with any questions you have!
And if you cannot find exactly what you are looking for please don't hesitate to contact us with your custom order ideas!

Happy Shopping!
xo
Custom Brites
❤❤❤
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FOLLOW US:
IG: https://www.instagram.com/custombrites
Pinterest: https://www.pinterest.com/custombrites-

Shop members

  • Shell

    Owner, Maker, Designer

    Boss Lady, Wife, Mama of 3 little's

  • Ashley

    Maker, Shop Supervisor

    She's our Creating Queen!

  • Jenn

    Customer Service/Shipper

    Have any questions drop us a line! Jenn will be happy to assist you :)

  • Heather

    Designer

    Creates your orders and personalizes them just for you!

  • Jonathan

    Photographer, Listing Specialist

    Jonathan takes the photos, makes them pretty and adds them to our shop ;)

Shop policies

Last updated on March 5, 2021
Welcome to CustomBrites! We hope you have found exactly what you are looking for! If you cannot find exactly what you are looking for please CONVO us, we love creating unique custom orders!!!

Please note: WE DO NOT ACCEPT RETURNS ON PERSONALIZED ORDERS, however we certainly want our customers to be happy with your purchases, so if there is a problem CONTACT US thanks :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
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RETURNS & EXCHANGES

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RETURNS
We accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:

- Returns are NOT accepted on personalized pieces, unless we made an error. However, we do certainly want you to be happy with your purchase, if we didn't get something right please message us -- we will work out a reasonable solution!
- Bridal Party orders are non-returnable.
- Earrings are non-returnable.

Please contact us for a return via Etsy Convos:
- Please pack the item carefully with original packaging + and include your name and order number in the package
- Please send items being returned in a bubble mailer envelope (so items do not become damaged in the mail)

Unfortunately at this time we DO NOT refund shipping costs.

Please take care of your new jewelry. Jewelry chains are fragile by nature so we recommend removing your jewelry before sleeping or any strenuous activity. With the correct care your jewelry can last a lifetime.

We are happy to offer a free repair service, should your item break within the first 30 days of wear. Only fee you would have to cover is return shipping costs (both ways).
Please send us a msg first before sending any items back to us, so we know they are on their way!

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RESIZING
- If you didn’t order the correct length? No problem! you can add an extension (if it's too short) or send it back to us for "resizing" if it's too long

- We charge a “re-sizing” fee price will be determined as per work required (+ a one time return shipping fee)

- You can purchase this service here:
https://www.etsy.com/listing/254456322/re-work-modifications

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EXCHANGES
- We accept unworn/unpersonalized exchanges on orders within 7 days of when your package was delivered.
- Please contact us via Etsy Convos to arrange an exchange.
- Standard shipping rates will be applied to make an exchange.


Jewelry that has become tarnished over time by everyday use is not refundable. To maintain your jewelry please keep it the plastic bag provided with your purchase when not wearing. Your jewelry is a unique handcrafted piece so please take care and enjoy!
Payment
SHIPPING & PRODUCTION TIMES:

Shipping time does not include the Production time (time it takes to make the order) please see below:

STANDARD SHIPPING:
(Please always check our Shop Announcement (located just under the shop banner) for most updated production times)
- 1 to 3 business days production time. (times can vary during busy periods)

- 4 to 7 business days ship time (US & Canada)
- 7 to 21 business days ship time for INTERNATIONAL orders
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IMPORTANT NOTE:
In order to maintain quick production times and high quality standards of our products, we can only accept changes made to orders within 8 hours of placing the order.

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PAYMENT
Etsy handles all payment transactions. We do not see your billing information as it is secured with Etsy. For billing changes please check the Etsy FAQ: https://www.etsy.com/help/article/1939?

We accept Paypal, Credit Cards and Etsy gift cards.
Shipping
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SHIPPING:
Once payment is confirmed, the item(s) is created within 1-3 business days will then be shipped.

Once an item is dispatched (marked as Shipped on Etsy) please allow 5-7 business days for delivery. **

** 5 to 7 business days ship time (US & Canada)
** 7 to 21 business days ship time for INTERNATIONAL orders

• TO AVOID DELAYS in shipping please include ALL of the requested information (CORRECT address info) and if you are personalizing your order please make sure to include all relevant info in the notes section box at check out.

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ORDER STATUS & TRACKING
To track your order once it’s been shipped, please visit the “purchases” section under your personal Etsy account (you must be logged into Etsy to view this). There, you will see your order with CustomBrites and a link to track your package. https://www.etsy.com/your/purchases?ref=hdr_user_menu

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RUSH ORDERS
If you require your order to be rushed, please make sure to select the EXPRESS delivery option available at checkout.

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STANDARD SHIPPING With USPS First Class Mail
All of our US packages are shipped through USPS First Class with a tracking number. Transit time is about 5-7 business days. This does NOT include production time (2-5 business days).

STANDARD SHIPPING for Canadian Orders
All of our Canadian packages are through USPS with a tracking number. Tracking numbers will be available within 24-48hrs after the item is marked as shipped. Transit time varies but on average is 5-7 business days. This does NOT include production time (2-5 business days).

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USPS PRIORITY MAIL SHIPPING -
Priority Shipping takes 1 business days for shipping time (+ production time is 2-5 business days) and it costs $18.00. You will have the option to choose your shipping method in the drop-down menu when you check out.

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USPS EXPEDITED MAIL SHIPPING -
Express/Expedited Shipping takes 1-3 business days for shipping time (+ production time is 2-5 business days), and costs $32.00. You will have the option to choose your shipping method in the drop-down menu when you check out.

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INTERNATIONAL SHIPPING -
Please note we are not responsible for any Duty and/or VAT charges for your shipment.

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LOST /DAMAGED ITEMS
We ship all orders USPS, if your package shows as delivered and is not in your mailbox, please give it a little more time to show up, these packages usually do find their way to you. Let us know about packages that are 14 days or older from the last tracking scan. We are happy to file a lost mail report with USPS and work with you, refunds are not available.
Additional policies and FAQs
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CHANGES TO ORDERS: Any changes to your order MUST BE MADE WITHIN 8 HOURS. To minimize confusion for our shop we will only accept changes made to orders within 8 hours from the time placed. If a piece has already been made (after the 8 hrs) and changes are still required we will have to charge a small remake fee, these fees vary depending on the piece.

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CARE INSTRUCTIONS: Please do not clean your items with any harsh chemicals, use only a polishing cloth to clean. All jewelry can tarnish over time we recommend keeping your jewelry in the plastic jewelry bag provided with your purchase when not wearing your items to keep them tarnish free!

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SENDING A GIFT
Each item comes in a cute Jewelry Box perfect for gift-giving. If you are sending your order directly to someone else as a gift I would be happy to include a gift message. Just let us know what you would like to say in the "note to CustomBrites" text box at checkout.

More information

Last updated on Jan 26, 2021
Frequently asked questions
Custom and personalized orders

Please leave all engraving instructions in the PERSONALIZATION section :)

Please contact us if there is something you are looking for but cannot find in our shop! We love creating custom work, it's in our name ;)

Gift wrapping and packaging

All of our jewelry comes on a jewelry card and in a cute jewelry box ready for gift giving :)

Sizing details

Most of our jewelry comes in different lengths, and the options are available on our drop down menus however...if you are looking for a specific size and it isn't listed please let us know and we will definitely be able to create the size that's just perfect for you!

Wholesale availability

Yes we do bulk and wholesale orders! Please let us know what and how many you are looking for and we will be happy to provide you a discounted price!

Lost or Damaged Items

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LOST /DAMAGED ITEMS
Unfortunately, we are not responsible for tracked items that get lost and are MARKED AS DELIVERED or damaged in the mail.