CustomCapeShop

Custom Cape Shop TM

Houston, Texas On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

CustomCapeShop

Custom Cape Shop TM

Houston, Texas | 14,269 Sales

Items

 
Samantha Wallace

Contact shop owner

Samantha Wallace

Reviews

Average item review
5 out of 5 stars
(1643)
See reviews that mention:
quality 322 shipping 319 customer service 121

About CustomCapeShop

Sales 14,269
On Etsy since 2011

Shop members

  • Sam Wallace

    Owner

Shop policies

Last updated on December 18, 2019
Thank you for shopping Custom Cape Shop. We started our company in October 2013. Our son was having a super hero birthday party and wanted party favors to match his theme. After searching for capes to match our budget and quality standards, we decided to make our own. After the party, all of our friends encouraged us to sell them. So here we are!

We look forward to making your hero the perfect custom cape.

Please feel free to request more samples and custom options!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
We want you to be happy with your purchase! If you have any questions or concerns please absolutely get in touch! We are friendly & reasonable folks! :-)

Please note: because of the nature of our customizable prints - returns are not accepted. If your order is damaged during shipping, or there is a mistake that is no fault of your own (we make a typo or color error), then we'll absolutely correct the mistake!

We do not refund for orders delayed by USPS. If you need an order by a specific date, please upgrade to Express Mail. This upgrade can be made through a custom listing.

Notes on Layouts:
Due to the ever changing availability and seasonal nature of the papers and embellishments used, layouts will vary.
Shipping
All items are shipped using USPS. It is recommended that items ordered within one week of the date needed be shipped Express Mail. This is the only guaranteed delivery. We ship all orders with plenty of time for arrival. We cannot control the speed of the USPS and are not responsible for orders delayed by USPS. Please contact with any questions.
Additional policies and FAQs
Care for capes: Machine wash cold, gentle cycle, and line dry.