Fun and Unique Jewelry and Home Decor
customcreative's Shop Policies
Thank you for shopping customcreative! My wish is that your purchase will delight the lucky gift recipient (or YOU!) for years to come. I believe in the Golden Rule, and treat my customers how I would want to be treated. If you have any questions or concerns about any item, please convo me before buying. I truly want you to be 110% satisfied with your purchase! Thanks again. Please read the important info below...
I currently accept PayPal, Master Card, Visa, American Express, Discover and of course, Etsy Gift Cards! Interested in buying an Etsy Gift Card? Go here:
Your prompt payment is appreciated. If for some reason you are unable to make payment within 48 hours, please contact me to explain. Otherwise, I will have to cancel the sale and relist the item. And that's a bummer for both of us, so please don't let it happen! ; )
Orders will generally ship out within 1-2 business days of me receiving cleared payment. I try to use only re-purposed packaging and packing materials. While it may not be pretty, it is more "green" and helps to keep your shipping costs low. Please send me a convo if you have some other preference and I will try my best to accommodate it.
Shipped via USPS First-Class with a delivery confirmation.
Shipped via USPS First -Class International Service. If you do not see the international shipping listed for the item that you want, please contact me for a price quote. I try to keep the shipping costs as reasonable as possible. If package tracking is available, it will be used. Please note that international buyers are responsible for paying any customs fee, taxes, VAT or other surcharges that the receiving country may charge. The amount of these charges is unknown to me, and therefore NOT included in the price that you pay to me at checkout. By purchasing an item from my shop, you agree to these terms & conditions.
Refunds and Exchanges
There are no refunds, but exchanges or repairs may arranged on a case by case basis if I am notified of the problem within 10 calendar days of the USPS delivery date. Please contact me asap if there is a problem with your item. I will happily work with you for a satisfactory solution!
Additional Policies and FAQs
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Last Updated June 25, 2014