custompetandtack

Pet supplies for your goats, dogs, horses,and donkeys.

4557 Sales

custompetandtack

Pet supplies for your goats, dogs, horses,and donkeys.

4557 Sales On Etsy since 2008

5 out of 5 stars
(1128)

Shop owner

Pat

Contact

Announcement   I have male dog belly bands, goat and kid winter coats of all sizes, crate pads, dog coats and snoods and UV mesh mini horse fly masks,

I have items that are ready to ship and items that are made to order so be sure to check out all my listings using shop sections on the left.

Hope you enjoy looking at my products.

If you have any questions about my items, just send me a convo and I'll be glad to help.

Thanks,
Pat @ Custom Pet & Tack

PS: I also have another etsy shop vintageNCtreasures.
Check it out @ https://www.etsy.com/shop/vintageNCtreasures

Announcement

Last updated on Apr 2, 2017

I have male dog belly bands, goat and kid winter coats of all sizes, crate pads, dog coats and snoods and UV mesh mini horse fly masks,

I have items that are ready to ship and items that are made to order so be sure to check out all my listings using shop sections on the left.

Hope you enjoy looking at my products.

If you have any questions about my items, just send me a convo and I'll be glad to help.

Thanks,
Pat @ Custom Pet & Tack

PS: I also have another etsy shop vintageNCtreasures.
Check it out @ https://www.etsy.com/shop/vintageNCtreasures

Pat

Contact shop owner

Pat

View all 201 items

Reviews

Average item review
5 out of 5 stars
(1128)
View all 1128 reviews

About

To make excellent quality pet items at prices everyone can afford!

Hi
I've been sewing since I was 6 years old. I enjoyed making doll clothes and quilts as a child. As I got older I started sewing my own clothes and making quilts and all kinds of crafts.

All of this sewing experience growing up and working at 2 tack/pet companies in the past is why I decided to start my own business in March 2004.

This is my 13th year in business. I have lots of repeat customers not only on Etsy but on other sites I sell my products on.

I make a variety of items from male dog diapers, dog snoods, dog coats, dog shirts and PJ's, all sizes of goat/kid coats and UV mesh horse fly masks and lots more.

If interested in a custom order in your color and size choice we would be glad to do a listing for you on Etsy or send you more info.

I do not purchase ready made items to embellish and sell as "handmade".
I sew all the items I have for sale.

Thanks for reading about me!
Custom Pet & Tack

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Shop members

  • Pat

    Owner, Sewer, Designer & Photographer

    Hi I have 30 years sewing/supervisor experience in the tack/pet industry. I cut out & sew most of the items I have listed for sale. I take all the pictures, do all the listings & pack/ship all the orders. Thanks for looking! Pat @ Custom Pet & Tack

  • Bill

    Cutting, Sewing Machine Repair

    Bill helps me occasionally cut out some of my larger items. He also works on my sewing machines when needed. Pat @ Custom Pet & Tack

Shop policies

Last updated on April 22, 2017
Hope you enjoy looking over the items in my shop!
Custom Pet & Tack

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal or Etsy payments.

Orders will be mailed to the address on your credit card or Paypal payment.
I can NOT correct/edit your mailing address, nor can I mail it to a different address, Paypal & etsy rules.

***************************************
Buyer's it is YOUR responsibility when you checkout and pay to BE SURE your CORRECT mailing address is showing.
A lot of buyers are not updating their Paypal or Etsy accounts to their correct mailing address. Plus leaving out important info like their street address, not putting their apt/house #'s, ave. street, road. Be SURE your address is COMPLETE and correct.

When you use a credit card if your address is not verified with USPS you will get a screen noting the address you've entered and the "correct" USPS recommended address.

Please select the USPS recommended address since using an address "not" recommended can delay delivery of your item or worse, get it returned to me.
Shipping
NOTE: Made to order items with a "Ships in 3-5 business days" that are purchased on a Wednesday-Friday most times will not be completed and mailed until the following week.

My ready to ship items will have "Ships in 1-3 business days".
If purchased on a Friday, the item will not be mailed until the following Monday or Tuesday if Monday is a holiday.

COMBINED SHIPPING Requirement:
Green "Add to cart" button is for purchasing multiple items and your combined shipping discount.
Blue "Buy it now" button is ONLY for purchasing "ONE" item..

If you use the buy it now button and pay for multiple items with multiple payments each purchase will be considered as an individual order and can not be combined.
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1. I only use USPS for shipping.

2. If I get an item returned to me because of an incorrect address a buyer had on their payment, the buyer is responsible for any extra shipping charges to reship their item to the correct address "PLUS" any listing/transaction fees I may incur.

3. I do not refund shipping due to buyer's not having their mailing address correct nor pay to reship it to them.
4. If a buyer does not want to pay to reship the item and wants a refund instead.
Refund is for purchase price ONLY.

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♦ USPS does not guarantee delivery times with Priority or 1st class shipping nor can I tell you when USPS will deliver your item. Delivery times are entirely up to USPS.
Refunds and Exchanges
♦♦NO REFUNDS on custom size made items.♦♦
If I do a custom order for any item based on measurements from a buyer that I do "not" normally do or in a size I do "not" normally make or out a fabric I don't normally use for that item, then all sales are final.
No returns/refunds/exchanges.

***************
♦♦ REFUNDS for made to order or ready to ship items:♦♦

1. Refunds are for purchase price *only* and will be sent once I have the item back and see it's is still in "new" condition.

2. No shipping is refunded.

3. If you need to return an item you must request a return through etsy convo within 5 days of receiving the item. It must be received back within 10 business days.
Buyer's must send me the tracking # once mailed.

4. Buyer is responsible for shipping charges to mail the item back the same way it was mailed to them.
Either first class with tracking or Priority/insured.

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♦♦ EXCHANGES on made to order or ready to ship items:♦♦

1. If you want to do an exchange, you must request an exchange through etsy convo within 5 days of receiving the item. It must be received back within 10 business days.
Buyer's must send me the tracking # once mailed.

2. You will need to let me know what size is needed and color choice if different and if I have it available.

3. Buyer is responsible for shipping charges to mail the item back the same way it was mailed to them.
Either first class with tracking or Priority/insured.

4, If a larger size is needed it will cost the difference in price between what you got and the exchange PLUS shipping to mail it back to the buyer.

5. Once I get the item back and see it is in "NEW" condition, I will send you a payment request from Paypal for any difference in cost if a larger size is needed *plus* shipping to mail the exchange to you.
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♦♦ PLEASE READ! Additional Information:♦♦

1. If an item is sent back WITHOUT a tracking # and I do not get it, no refunds or exchanges will be given.

2. Unauthorized returns are NOT accepted. If you send an item back without approval it will be refused and sent back to the buyer.
No returns accepted after 15 business days. This is allowing you 5 business days to contact me and 10 business days to send it back.

3. If I get an item back either as a return or exchange and it is dirty/stained/smells No refund or exchange will be done since I can no longer sell it. If you want that item back you will have to pay for shipping it back to you.

4. If you order a custom made item please double check to BE SURE your measurements are correct. If I do an item based on a buyer's measurements and the item does not fit because the measurements were not correct, NO refunds/exchanges/returns.
Additional policies and FAQs
1. I can NOT substitute and send a different size/style/color than what is purchased, Etsy and Paypal rules.

2. Please be sure of the size you need before you buy.
Any questions, contact me "before" you buy.

Cancellations:
No cancellations will be accepted if your order has been completed and postage printed.

USPS will deny an insurance claim on an item that shows delivered to the buyer's address. It's a buyer's responsibility to have a secure place for packages to be left.

More information

Last updated on Jan 2, 2017
Frequently asked questions

Item request

If you see an item but want a different color/print/size/style, please don't hesitate to convo me, I'll be glad to set up a custom/private listing for you if I can do it.

Care instructions

Most of my items can be machine or hand washed in cool or warm water with a mild detergent but NO bleach. Air dry or dry on low heat.
These Items include dog bands, dog coats, snoods, crate pads, winter goat/kid coats.

UV mesh fly mask & UV mesh goat sheet care instructions

My UV mesh fly masks and UV mesh goat sheets can be hand washed ONLY in warm/cool water with a mild detergent and hand rinse. Then air dry.
DO NOT put in a washing machine and DO NOT put in a dryer.

Sizing details

See each listing for sizing and how and where to measure.
Dog belly bands, dog coats, goat coats/sheets and kid coats have diagrams showing where to measure.

When will my item be mailed?

If made to order, your item will be mailed within 3-5 business days.
If ready to ship, your item will be mailed within 1-2 business days.
This info is located on the shipping/policy tab on each listing.

Once your item is mailed the tracking info will be available under "YOU" at the top of any etsy page under purchases/reviews.

USPS delivery times

It is entirely up to USPS as to how fast your order is delivered to you once I have mailed it.

Priority is usually 2-3 business days and 1st class usually 3-7 business days.

NOTE: Neither 1st class or Priority is a guaranteed delivery.

Custom and personalized orders

No refunds/exchanges/returns on items in sizes and/or fabrics I normally do not do.

Wholesale availability

Wholesale is not available.
I do not offer any discounts or % off coupon codes on my products since I feel my prices are very reasonable.