customstitcheryetc

385 Sales On Etsy since 2011

5 out of 5 stars
(166)

customstitcheryetc is taking a short break

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Note from shop owner I am traveling to Michigan to visit my awesome family for two weeks. My shop will be back up and ready to go on July 1st. Please expect a delay in message responses. If you would like to be notified when my shop reopens, please select the option above!

Thanks for your interest and for supporting handmade!

Kathy
Custom Stitchery

Note from shop owner

Last updated on Jun 12, 2017

I am traveling to Michigan to visit my awesome family for two weeks. My shop will be back up and ready to go on July 1st. Please expect a delay in message responses. If you would like to be notified when my shop reopens, please select the option above!

Thanks for your interest and for supporting handmade!

Kathy
Custom Stitchery

Kathy Willis

Contact shop owner

Kathy Willis

Reviews

All reviews are from verified purchases
Average item review
5 out of 5 stars
(166)
E G

E G on Apr 8, 2017

5 out of 5 stars

Great personalized service. Thank you!

Beth Levine

Beth Levine on Jan 29, 2017

5 out of 5 stars

i want to thank you for my pillow. I love the colors and spirit of the design.... beautifully constructed. Found the perfect place where it belongs in my home.

Sadie

Sadie on Jan 13, 2017

5 out of 5 stars

These pot holders are even more impressive in person. I was so satisfied with how they turned out and the person I gave them to loved them so much she had tears!

View all 166 reviews

Shop policies

Last updated on July 22, 2016
Thanks for considering one of my pieces! Sewing has been my passion for over 35 years, I find myself constantly daydreaming about new designs to add to my shop. My goal is to make that " one of a kind piece" that will be treasured for many years! I hope you enjoy my shop, please come back often and see what new items I've created. Customer satisfaction, attention to detail, and offering a unique quality product at a reasonable price are my top priorities!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
I accept Pay Pal and Etsy Checkout, both accept major credit cards. Payments should be made within 5 business days, unless other arrangements have been made prior to purchase.

Payments must be received before item is shipped.

Thank you,

Custom Stitchery Etc
Shipping
I ship via priority or first class, and generally ship within 5 -7 business days excluding special orders. Please convo if you would like to include insurance on a purchase. I take great care in packing and shipping so the product will look as lovely in your hands as they do in the listings.
If there is a problem with a buyer not receiving their item, I will personally be very diligent in resolving the matter.
Refunds and Exchanges
It is very important to me that the customer is happy. If not satisfied, I will do refunds or exchanges if the product is returned in the same condition as I sent it, excluding the cost of shipping. No refunds on special orders.
Additional policies and FAQs
I would be happy to work with you on a custom order. I would be able to tell you up front if it's not possible for me to complete in a timely manner. I work full time as a special- ed asst, so I'm working around that schedule. Generally I'm able to complete special orders within 1- 2 weeks.

Please feel free to convo with any questions. I'm always up for a challenge and welcome your ideas!