Rocky Point, North Carolina

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!



All Items

John Roberts

Contact shop owner

John Roberts


Average item review
5 out of 5 stars
See reviews that mention:
Quality 147 Shipping 177 Customer service 123

About CustomWoodConcepts

Sales 2,722
On Etsy since 2011

How my shop got started

I have a neighbor who loves doing crafts especially with ribbons. She had gave me a visit one day to ask if I could come up with an idea to hold all of her ribbon spools. Knowing that I had a few woodworking tools in the shop , she drew up a design of what it was that she needed. I took the drawing out to my shop and made a ribbon rack for her. She was very pleased and suggested that I try to sell them online. I was chuckling inside not believing that there would be a demand for ribbon racks but thought hey what do I have to lose. I made another ribbon rack and posted it on one of those well known auction sites and to my surprise it sold within 1 hour. I knew that this may actually be a great idea and listed more with much success. I also tried a few local craft stores to see if they would be interested in selling ribbon racks for me. One of the store owners mentioned Etsy to me so I listed there as well and worked out way better than I anticipated. I then replicated various wood items that I had made for my own home and listed those as well as any other new ideas I could think of. I also realized that customers had many different needs when it came to ribbon racks. I then came up with different sizes and designs to suit their needs better thus have 7-8 variations of ribbon racks. I love wood working and love getting emails from customers about how much they love their purchase. I hope to be adding new items in the future and keep this shop going as long as possible.

Shop members

  • John (Jay) Roberts

    Owner, Maker, Designer, Curator

    I live in the coastal NC area . I am about an honest of a person as you will ever find and believe in good/bad karma .Treat everyone as you wish to be treated. My belief is that if you are going to do something then do it right period,

Shop policies

Last updated on March 28, 2014
Welcome to my shop where I specialize in woodcraft items especially for people who love crafting as well. I try to have a variety of hand wood made items and I am constantly trying to come up with new ideas . If you have any please throw them my way. If I dont have what your looking for let me know and I will try and accomodate. Im not all about profit , I am doing what I love and hopefully making someone else happy in the process. My aim is to please.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
REFUND POLICY IS----IF YOU ARE NOT FULLY SATISFIED WITH ANY ITEM THAT YOU PURCHASE FROM MY SHOP , I WILL BUY IT BACK. with the execption of mail damaged or lost items. However I will try and help with those situations. please let me know before hand , I dont want a suprise a my doorstep :-)
I accept payments via paypal , however if you like I can accept your United States Postal money orders .
I usually have 3-4 of my items ready made to go and do ship the very next business day. If something is custom made to order it may take an additional day or two depending on the nature of the custom item. If you would like a custom made item or something additional added to one of my regular items , please let me know before purchasing.
Additional policies and FAQs
If you are interested in any of my items , but something is not quite persuading you to purchase , let me know . I am very open to suggestions on how to improve my items. .