CuteNclay

Cute 'N Clay

Tennessee, United States

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Price Reduction SITE WIDE on everything! Have a look around and enjoy! Get your Christmas ornament orders in NOW, I get VERY busy with them soon!

Announcement

Last updated on Jun 19, 2020

Price Reduction SITE WIDE on everything! Have a look around and enjoy! Get your Christmas ornament orders in NOW, I get VERY busy with them soon!

Items

 

All Items

Rachel Osborne

Contact shop owner

Rachel Osborne

Reviews

Average item review
5 out of 5 stars
(324)
See reviews that mention:
Quality 13 Shipping 31 Customer service 60

About CuteNclay

Sales 1,057
On Etsy since 2008

Helping provide for my family while staying at home!

Being a stay at home mom is HARD WORK! I often asked myself "what can I do to help our family out, while still molding and shaping my son?" I took the statement literally and decided to use the work of my hands, molding and shaping clay and form it into a business.

I LOVE what I do! I am living out the dream I have had since I was a child- Make and sell my handmade creations so that others may enjoy my work. Polymer clay gives me opportunities to be involved in people's personal lives including weddings, baby showers, graduations, birthdays, holidays. It's so thrilling to think that my work can go to better someone's life and make it just a little more special.

It's wonderful to think that my son will have something to keep from each of his birthdays and special events that was handmade from Mommy. I hope that my work can be used in your home as well!

Shop members

  • Rachel O.

    Owner, Maker, Designer

    I am a proud Coast Guard retired verteran wife and mother to my miracle child who is my gift from the Lord. I have been working with polymer clay for over 25 years now and love every second. Creation is my heart and I hope I can share it with you!

Shop policies

Last updated on June 19, 2020
Welcome buyers! My name is Rachel and I make handmade polymer clay figurines. I am confident that you will find something here that will warm your heart. I take pride in my work and do my very best to ensure each and every item's durability and quality. ALL ITEMS ARE CLEAN AND SMOKE FREE HOME!
All of my creations are entirely handmade with no molds used. . I appreciate you stopping by! Don't forget, just message me to talk about Custom Orders!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
No refunds on personalized items! I provide multiple photos of my items and what you see is what you get. Customer agrees to pay price listed and once shipped, I cannot accept returns on personalized items.
Payment
I accept Paypal and now direct credit card payments. All payments are protected and secured through etsy. ALL CUSTOM ORDERS WILL BE PAID UP FRONT with the exception of wedding cake toppers.. All smaller orders, (under $100) will be paid up front in full by the customer. All larger orders (over $100) such as wedding cake toppers will be paid HALF up front in a deposit, and upon completion will be paid the rest. Upon completion of a large order, the customer will be sent a notice of completion email along with photos. The customer will then have one week to pay the balance due. If the customer does not pay within one week, a holding fee of $15 per additional week will be applied.
Small orders (under $100) require a minimum of 2 weeks notice for production and shipping. If an order is needed sooner than 2 weeks, a $15 rush fee will be charged prior to shipment. (exceptions may be made at seller's discretion)
Shipping
No refunds on personalized items of any kind,unless seller and buyer talk about an agreement of some kind via messaging. I provide multiple photos of my items and what you see is what you get. On custom items such as cake toppers, if a customer sees a picture of it and tells me that they are satisfied and like it, then I ship it out. Customer agrees to pay price listed and once shipped, I cannot accept returns. Once the post office has the item, it is in their care. I am NOT responsible for items lost or damaged by the postal service!! All of my items are wrapped in bubble wrap and securely packaged. All items will be mailed via the US postal service and most are shipped priority mail. You may opt to pay extra for shipping insurance and/or delivery confirmation. If you do not chose these options, I will not be able to refund you for the item if the postal service loses it . Upon sending photos of completed items, customer needs to reply to my messages within 3 days upon completion. If i do not hear from the customer, i will send it out.
Additional policies and FAQs
Due to the nature of polymer clay work, requested edits to custom orders require additional materials as well as entire portions of the figure being changed. Because of this, each order will only include 1 small cosmetic edit if the customer wishes, available upon initial review of product, via an email photo exchange. Any other additional edits will be charged the standard fee of __5.00____ for both materials and time required PER EDIT. This will be paid by the customer at the final purchase. Please bear in mind that due to the nature of oven baked clay, some changes are not possible once the figure has been baked. With this in mind, please carefully review your custom order details before finalizing order.

More information

Last updated on Mar 16, 2016
Frequently asked questions
Care instructions

Polymer clay is not intended for small children due to choking hazards and is more of a display type item rather than an active play item. Polymer clay is not intended to be displayed outside and is to be cared for in the same way a glass figurine would be.

Wholesale availability

I do give whole prices on items if ordered in bulk but cannot offer them at too low prices because of the nature of my work and I hand make each and every one of my items. I still have to spend the same amount of time, effort, and clay on each item. I will work with each customer in a case by case basis

Gift wrapping and packaging

I offer gift wrapping services only when the customer specifically requests and at a small charge which will be discussed in the conversation at the time of purchase.