CutesyKats

Felt food, plush toys, and so much more!

Ohio, United States
1,693 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to my shop! Here is a quick update: Shipping times have been extended due to how busy I am outside of work. I can still make some time exceptions if contacted before buying but only to within a week processing time. Less than a week there is an up-charge.
I have a lot of new and exciting things coming. Please follow my social media to stay up to date and see progress photos. I do take special requests for items, all you have to do is ask.

Announcement

Last updated on Apr 19, 2021

Welcome to my shop! Here is a quick update: Shipping times have been extended due to how busy I am outside of work. I can still make some time exceptions if contacted before buying but only to within a week processing time. Less than a week there is an up-charge.
I have a lot of new and exciting things coming. Please follow my social media to stay up to date and see progress photos. I do take special requests for items, all you have to do is ask.

Items

1693 Sales
 

All Items

Anne

Contact shop owner

Anne

Reviews

Average item review
5 out of 5 stars
(410)
See reviews that mention:
Quality 107 Shipping 37 Customer service 21

Updates

"Please keep this info in mind if you are wanting to purchase this holiday season"
"Drew up the next masks. Now to go from paper to felt."
View all 9 updates

About CutesyKats

Sales 1,693
On Etsy since 2014

Shop policies

Last updated on January 2, 2021
Hello and welcome to Shop Policies. I have done my best to lay out and explain any and all issues that may arise when placing your order. If anything is unclear or you have a question about one of my policies, please feel free to message me. I look forward to all transactions going as smoothly as possible.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 5 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of my products I do not accept exchanges or returns. I will only issue a refund if it is determined that the product is defective or there was a flaw in workmanship. I will not issue refunds due to shipping damages or customer wear and tear.
A replacement will not be issued for items lost or damaged by the USPS nor will a refund be issued for the same reason. To receive a refund for lost or damaged items by the USPS you must purchase insurance prior to ordering as I am not responsible once the item has been marked "Shipped".
Payment
Custom order fees:
Brand new items - cost will be based on difficulty, starting at $5
Pre-existing items (ex changing the size and quantity of already made items) - minimum purchase total $20. Minimum $2 fee per item altered. No charge for altering colors.
Payment will be upfront for all custom orders. Item will not ship or be made until payment has cleared. For instance if you use a check through Paypal, it usually takes a week to clear. Buyer is responsible for all customs fees that may occur even after item has arrived.
Shipping
All items are shipped via First Class in a poly bag to keep shipping costs as low as possible. Priority shipping is only used when the contents of the order exceeds 16oz. Insurance is not included with First Class shipping. If you would like to purchase insurance you now have the option to do so when ordering. Once an order has been placed insurance cannot be added. Insurance, however, is automatically included with Priority shipping.
Domestic shipping times will vary. It could take anywhere between 2-7 days depending on how fast the USPS is working.
International orders generally take 1-2 weeks. Packages can take as long as 30 days to get through customs.
I am not in control of shipping times but you should be aware of the additional time it will take to receive your item after the initial processing time. If you need to receive your order by a certain date you will need to contact me before ordering but I make no guarantees. All orders come with a tracking number which you can use to monitor your package's progress. Please be aware that tracking only updates once the package has reached the next destination and has been scanned.
Additional policies and FAQs
As I do not mind my items being purchased for use in other shops projects I do ask that you credit my work in the items description. You are reselling my handmade work to others and its a common courtesy to let others know the item has not been made by you. I am not a supply shop.

Feel free to ask for custom orders. If you don't see something in a color or style you want message me first and I will let you know if it is possible or not before you order.
I can also add personal messages with the items if it is to be shipped as a gift.

More information

Last updated on Oct 1, 2016
Frequently asked questions
Gift wrapping and packaging

If you would like your package to be wrapped for a gift I can offer this option at an additional charge. Written notes included with an order come at no extra cost. Please be sure to include in the notes section of your order exactly what you would like to say.