Announcement HANDMADE RAG RUGS WOVEN WITH RECYCLED MATERIALS.
HANDMADE RAG RUGS WOVEN WITH RECYCLED MATERIALS.
mhwarren777 on Sep 23, 2015
I was not actually disappointed in the product I received. The color didn't match. The problem was with returning it. The return policy posted on site said full purchase price refunded, per instructions, but when I contacted seller to return item, I was told I would also have to pay the seller's PayPal fees/seller's sales fees. When I advised seller of posted return policy, no offer to honor printed policy was given. Kept my rug in lieu of returning it, for a cost to me of about half of what I'd already paid to purchase it. Recommendation to seller - honor what's posted or change posted return policy to include additional fees. As a seller, don't assume a buyer knows about your fees you pay to sell the product.
Todd on Oct 22, 2013
Love it! Gorgeous, meticulously made, absolutely amazing. Thank you so much!
Anonymous on May 10, 2013
So cute, thank you
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Refunds and Exchanges
If there is a mistake in your order I will refund the purchase price plus returning shipping costs. Please contact me first to arrange shipping. Once the item is returned a refund will be issued within one business day.