CVennell

Handmade Personalized Custom Designs for All Occasions

Moorestown, New Jersey · 11038 Sales

CVennell

Handmade Personalized Custom Designs for All Occasions

Moorestown, New Jersey 11038 Sales On Etsy since 2010

5 out of 5 stars
(1579)

Announcement   Uniquely stylish and effortless designs that are handmade with lots of crazy perfection and TLC for you, by me.

You can create your own personalized pieces by going to my "ADD ON" gallery for a unique and meaningful keepsake gift or you can choose the perfect combination of necklaces for a beautiful layered look that you can call your very own. Either way, with a little imagination and inspiration, you can design your very own custom pieces that will be exactly what you need for everyday, or any occasion.

If you don't see exactly what it is you have in mind or are looking for, contact me and I can help you design something extra special just for you.

~ Please message me if you have any questions! I try to reply quickly!

Thanks so much for visiting!
HAPPY HUNTING!
Carol

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Please feel free to contact me anytime via ETSY convos.

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I also have a satellite shop with lots of modern, minimalist, trending and dainty everyday designs. You can check it out here:
CharmingMetals
http://www.etsy.com/shop/CharmingMetals?ref=si_shop

Announcement

Last updated on Apr 21, 2017

Uniquely stylish and effortless designs that are handmade with lots of crazy perfection and TLC for you, by me.

You can create your own personalized pieces by going to my "ADD ON" gallery for a unique and meaningful keepsake gift or you can choose the perfect combination of necklaces for a beautiful layered look that you can call your very own. Either way, with a little imagination and inspiration, you can design your very own custom pieces that will be exactly what you need for everyday, or any occasion.

If you don't see exactly what it is you have in mind or are looking for, contact me and I can help you design something extra special just for you.

~ Please message me if you have any questions! I try to reply quickly!

Thanks so much for visiting!
HAPPY HUNTING!
Carol

-------------------------------------------
Please feel free to contact me anytime via ETSY convos.

-------------------------------------------
I also have a satellite shop with lots of modern, minimalist, trending and dainty everyday designs. You can check it out here:
CharmingMetals
http://www.etsy.com/shop/CharmingMetals?ref=si_shop

Carol Vennell

Contact shop owner

Carol Vennell

View all 148 items

Reviews

Average item review
5 out of 5 stars
(1579)
Joy Farve

Joy Farve on Jul 24, 2017

5 out of 5 stars

This necklace was exactly as described. Received order in a timely fashion, it was a gift and the recipient loved it! I will order from this company again!

View all 1579 reviews

About

Creating is my passion...each and everyday. That is why you can be assured that you will receive a quality design that you will love and treasure for years to come!

MY FINAL CALLING :)
I have been drawing, painting and creating for as long as I can remember. I went to the Art Institute of Philadelphia in the days of the dinosaur and after a 25 year career as a fashion illustrator in NYC, I came upon jewelry making quite by accident in 2003.

I immediately and completely fell in love with it and realized this is what I wanted to do for the rest of my life. I had been happily selling ever since when I found Etsy in October 2010 and decided to open a shop. I have to admit, back in the day it was not as easy to figure out, at least not for me. It took months and months of tenacious research, hiccups and mistakes, but I was determined that it would work. Perseverance and determination (or complete ignorance and stupidity) finally won over and I am really excited each and every day to be able to make beautiful jewelry for my customers.

TO MY AMAZING CUSTOMERS ♡
Connecting with my customers is one of the most rewarding experiences of my day. I am especially thrilled and grateful for the wonderful responses, feedback and heartfelt stories that I get from you and for making you something special. Thank you so very much for taking the time to let me know and for your incredible support. It means the world to me.

Jewelry making is truly a passion for me. I hope that passion shines through with the meticulous care and attention that you will find in my work. I thank God each and everyday to be able to do what I love to do and make others happy while doing it.

I sincerely hope that you enjoy your experience here!
HAPPY HUNTING!
♡ Carol

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You can also have some fun visiting my satellite shop. When I felt the need to express my love for working with precious metals and making chic, minimal and modern designs more for everyday wear I opened my 2nd shop CharmingMetals in late 2012. This shop has lots of bar necklaces, layering designs and simple pieces that you can easily mix and match or layer together for a custom look to call your own. ENJOY!
https://www.etsy.com/shop/CharmingMetals?ref=si_shop

Shop members

  • Carol Vennell

    Owner, Maker, Designer, Curator

  • Calvin

    Makes Me Smile 100 Times A Day :)

  • Bodey

    Reminds Me To Take A Break!

  • Dippy

    Reminds Everone When Its Snack Time :)

Shop policies

Last updated on June 21, 2017
It takes time to make your beautiful new piece of jewelry :)! Our CURRENT PRODUCTION TIMES are 2-3 business days. Production times DO NOT include shipping times. Add your "processing time" to your "shipping time" to best estimate when your package will arrive.

Cancellations or any changes made to your order must be made within 12 hours of purchase. On occasion, we may have question about your order. Please check your Etsy convos in case we have sent you a message AFTER you have purchased. If thats the case, and we don't hear back within 48 hours, we may have to make a decision for you or cancel your order if we cannot complete without a response.

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SHIPPING & PRODUCTION TIMES (within the USA)

USPS FIRST CLASS STANDARD SHIPPING
••• 2 - 3 days production time.
••• 3 - 5 business days shipping time.

SHIPPING UPGRADE options can be found at check out. If you purchase Priority shipping. 1-2 days production time is available with Expedited Shipping.

USPS PRIORITY SHIPPING
••• 1 - 2 days production time.
••• 1 - 3 business days shipping time.

USPS EXPRESS SHIPPING
••• 1 - 2 days production time.
••• 1 - 2 business days shipping time.

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INTERNATIONAL SHIPPING

USPS INTERNATIONAL FIRST CLASS:
••• 2 - 3 business days production time. Please read the INTERNATIONAL section below.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
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PAYMENTS

As ETSY handles all payment transactions we do not see ANY of your billing information as it is secured with Etsy only. For any billing info/changes please go to the Etsy FAQ for billing assistance.
https://www.etsy.com/help/article/1939?

We accept Paypal, Credit Cards, and Etsy Gift Cards.

Paypal E-Check Payments: Your order will not ship until the check has cleared. Normally it takes about 5 - 7 business days but on occasion it can take up to 2 weeks.

For HELP using credit card with Paypal:
http://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/
Shipping
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✦ DOMESTIC ORDER STATUS (within the US)

All orders are shipped via USPS First Class Mail with confirmation. You will receive a tracking number via email once your package is shipped. Once your order has been shipped, you can check on the status of your order by visiting the “purchases” section when you’re logged into your "Etsy ACCOUNT". There, you will find your order with a link to track your package.

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✦ DOMESTIC SHIPPING & PRODUCTION TIMES (within the USA)

USPS FIRST CLASS STANDARD SHIPPING
2 - 3 days production time.
3 - 5 business days shipping time.

SHIPPING UPGRADE options can be found at check out. If you purchase Priority shipping. 1-2 days production time is available with Expedited Shipping.

USPS PRIORITY SHIPPING
1 - 2 days production time.
1 - 3 business days shipping time.

USPS EXPRESS SHIPPING:
1 - 2 days production time.
1 - 2 business days shipping time.

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✦ WE SHIP ALL OVER THE WORLD! ✦

INTERNATIONAL SHIPPING:

- USPS INTERNATIONAL FIRST CLASS:
The "usual" transit time is 7-14 days. However transit times can vary WIDELY!!!

✦ Exact shipping times can not be guaranteed due to possible customs delays. This is not common, but it happens occasionally. Once we've shipped your package, we can't do anything with it once it's in the hands of customs officials and your country's postal service. Please be patient and allow enough time to receive your package. Customs can prolong your package delivery 2-4 weeks, and on rare occasions up to 8 weeks. We do NOT have any control over this and unfortunately there is nothing that can be done from our end to expedite the international shipping times. Stinks, I know :(! Please understand that a small risk is involved when purchasing overseas.

✦ CUSTOMS, TAXES, and FEES have nothing to do with your prepaid shipping costs and are not covered in your Etsy purchase. These are assessed directly by your country and that cost is "solely determined" at their discretion of which I have absolutely no knowledge or control over. You will be responsible for any CUSTOMS, TAXES or FEES that your country may impose on your shipment. If you decide not to pay for and receive your order, there will be no refund on your order under any circumstances. The UK is especially prone to these charges. Please check with your postal system BEFORE purchasing so you will not be surprised or disappointed.

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✦ SHIPPING, INSURANCE for LOST or MISSING PACKAGES

Shipping is solely the responsibility of the USPS. Once your package is mailed, we have no more control over it, or the information on its status, than you do. Most orders arrive without incident, but we highly suggest adding insurance which is very inexpensive if you have any concerns. If your package gets lost, says "delivered" and you did not receive it, or damaged during transit, we cannot be responsible. Shipping insurance is provided by USPS. Regrettably, if you choose not to add insurance, we will not be able to refund or replace your order if anything happens to it.
https://www.etsy.com/listing/199899421/shipping-insurance-protect-your-shipping?ref=shop_home_active_5

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✦ UNDELIVERABLE PACKAGES and WRONG ADDRESS

Please check your shipping address before you place your order. If your item was shipped to the wrong address, it "should" be returned to us. We can ship the item back to you upon receiving the item back, but will need to charge you the Standard Shipping rates to re ship your order.
Refunds and Exchanges
WHAT IS THE RETURN POLICY?

I will be happy to issue a refund or exchange on any purchase with the exception of the following.

- Personalized pieces, unless I made an error :(. On some special occasions, I will issue a refund with a 25% product fee after discussing with the customer.
- Earrings are non-returnable.
- Custom and multiples orders are not refundable.
- Sale items are non refundable.

Please contact me within 7 days if you are unhappy with your purchase. I want you to be HAPPY! Unpersonalized items can be returned within 14 days of receipt if there is a problem with length, material etc. I ask that you please return your order in the original condition it was received as well as in the original packaging. Your refund will be processed through PayPal or your credit card. Shipping fees are non refundable.

All CANCELATIONS must be made within 24 hours after purchase.

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RE WORKING ITEMS

Returns for incorrect lengths, stampings, charms or color choices etc., on your part, are always easily rectified. There may be a small fee for re working anything on the order and/or replacing a component on the order. You will be responsible for postal costs. If you do not ship USPS with confirmation and insured, we cannot be held responsible for any lost items that are not returned safely to our studio.


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WHAT IF MY PIECE NEEDS TO BE REPAIRED?

I hope you never need a repair, however, it is possible that on a rare occasion you may. I always buy my product from reputable merchants, but even so, very rarely, something might be defective. I take pride in my work and devote the extra time and care it takes to assure you that you receive a finely crafted piece of jewelry. I guarantee my jewelry from normal wear and if, under original ownership, a piece should break from craftsmanship, I will repair, or replace it, at no charge to you. If your piece broke due to anything else, such as unusual wear and tear, catching it on something or a child tugging on it, that will be the responsibility of the buyer to get it repaired. Please feel free to contact me anytime about any of your purchases. I want you, my customer, to be completely satisfied!


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HOW and WHERE DO I SEND MY RETURN?

Please be sure to send your jewelry in a box or thick bubble packaging for safe keeping during transit. Also, please send along a note with your invoice number and your repair or return reason.

Please send your return or exchange via USPS First Class with confirmation (NO signature) to the following address:

Carol Vennell
517 Bartram Rd.
Moorestown, NJ 08057

If you have any concerns about our receiving your package, because we need to protect you, our customer, we suggest that you insure your package as we cannot accept responsibility until your items are returned to our studio.
Additional policies and FAQs
★Cleaning and Care of Your Jewelry★

STERLING SILVER

Perfume, colognes, lotions, sweaty skin and hair products can all be contributing factors to tarnishing your shiny jewelry. When the jewelry is removed and the residue isn’t wiped off, the chemicals will contribute to the tarnishing process. Harsh chemicals from dishwater detergents, chlorine and the like will tarnish sterling silver. If sterling silver is exposed to the air and left unprotected when not being worn, tarnish becomes inevitable. A few easy steps will ensure your sterling to be as brilliant as the day it was purchased.

Before you put any jewelry on, be sure any lotions and/or perfumes are absorbed into your skin. Apply all hair products, especially hair spray, before you put on the jewelry. Remove your jewelry before swimming, an invigorating workout and prior to bedtime. When you remove your jewelry at the end of your day, take a couple of minutes to wipe it off with a jewelry cloth. The jewelry cloth is preferable because it’s two sided: The inside rouge is for cleaning off the dull residue and the outside cloth is for buffing.

After the jewelry is wiped clean, store it in an airtight container, such as a zip lock baggie, a cloth bag and/or an airtight jewelry box. The less air and light your silver is exposed to when you aren’t wearing it, the less tarnish will occur. Taking the time to keep your jewelry clean after wearing it and storing it away from light and air is all that’s needed to cut down on tarnish significantly.

For light tarnish, a jewelry polishing cloth can be used. Baking soda activated by boiling water in the presence of aluminum, will dislodge the tarnish by making it bind with the aluminum, leaving the sterling silver clean and shiny again. To do this, line a heatproof bowl with aluminum foil, or use an aluminum pan. Add two tablespoons of baking soda and a cup of boiling water. Submerge the sterling silver carefully and stir. Let sit until bright again. Rinse under cool water and dry with a soft cloth. This is the simple, organic way to clean and polish your sterling silver jewelry.


✩ GOLD FILLED / Gold Vermeil and Rose Gold

Care should be taken when cleaning gold-filled jewelry to protect the layer of gold from being worn away or nicked. Do not use abrasive compounds to clean the jewelry. Although gold filled jewelry will not tarnish, it will get dirty. The oils from your skin transfer to the metal and need to be washed off periodically.

Another cause is actual corrosion of the metals. Gold itself does not corrode, but its primary alloys of silver or copper will do so (forming very dark chemical compounds) under moist or wet conditions. When we perspire, it can cause corrosion of the gold, especially when exposed to warmth and air. Remove jewelry often and use an absorbent powder, free of abrasives, on skin that comes into contact with your jewelry.

To prolong the life of your jewelry, do not wear your gold filled or gold vermeil or rose gold jewelry in the shower or when swimming or exercising. Also do not use jewelry cleaning substances on your gold filled or gold vermeil jewelry as the gold layer may eventually wear away. Minimize your jewelry's contact to chemicals such as lotions, hairspray, bleach, perfume, etc to best maintain its shine.

To clean, mix mild soap, warm water and a drop of ammonia. Gently swish the jewelry to clean. Rinse it well and lay on a towel to dry. Be sure it is completely dry before storing.

More information

Last updated on Jan 24, 2017
Frequently asked questions

How soon will my order ship?

Current PRODUCTION time is 2-3 business days.

PLEASE NOTE that this does not include shipping/transit time. Actual shipping time depends on the PO and where you live. Please see my Policy Section for more detailed information First Class and Expedited shipping times.

I am so excited to make you something you will love! I do try to get every order out in time. Most orders are normally 1 - 3 days production time. However, any given week, that can change. Again, please check my Policies page for all current production and shipping times.

Custom and personalized orders

Please carefully read all of the instructions for personalization in the listings and leave any requested info in the "Note to Seller" box at checkout. Otherwise the default options will be used. If you have any questions at all, please contact me before purchase. I would love to help you!

Care instructions

- A complete care and instruction guide can be found in my Shop Policies.
- All of my designs are made with 14k Gold Fill, Sterling Silver and Rose Gold Fill.
- 14k Gold Fill is considered the best alternative to solid gold in terms of quality and price. It is hypoallergenic and safe for sensitive skin.
- You can wear some of my designs in the shower, but I recommend not to as it would require extra care and maintenance.

International Custom Fees

Customs fees and charges have nothing to do with your prepaid shipping costs and are not covered in your Etsy purchase. These are assessed directly by your country and the actual cost is determined at their discretion. You may want to check with your country to see what you may be required to pay.

You will be responsible for any customs, taxes or fees that your country may impose on your shipment. This is especially important for UK customers to understand, as the Royal Mail Fee can be quite high.