ArcherCustomDesigns

Lewisville, Texas · 1979 Sales

ArcherCustomDesigns

Lewisville, Texas 1979 Sales On Etsy since 2010

4.5 out of 5 stars
(646)

Shop owner

Rachel M

Contact

Announcement   Thanks for stopping by! Below is the current production time for all of our custom orders. While we often run ahead of schedule, we are NOT currently accepting rush orders and can not guarantee faster delivery times. Times listed are after custom artwork has been approved by the customer:
Aisle Runners- 4 weeks
Parasols- 2 weeks
Glassware- 2 weeks
Gifts (knives, flasks, USB drives, coffee mugs, etc)- varies, 1-2 weeks

Just a friendly reminder- All sales are final and refunds will not be issued once digital design proofs are provided. Please review your proofs carefully, and let us know if we need to correct any errors PRIOR to approving your design.

Have a question? Shoot us a message and we'll gladly assist.

Announcement

Last updated on Feb 4, 2017

Thanks for stopping by! Below is the current production time for all of our custom orders. While we often run ahead of schedule, we are NOT currently accepting rush orders and can not guarantee faster delivery times. Times listed are after custom artwork has been approved by the customer:
Aisle Runners- 4 weeks
Parasols- 2 weeks
Glassware- 2 weeks
Gifts (knives, flasks, USB drives, coffee mugs, etc)- varies, 1-2 weeks

Just a friendly reminder- All sales are final and refunds will not be issued once digital design proofs are provided. Please review your proofs carefully, and let us know if we need to correct any errors PRIOR to approving your design.

Have a question? Shoot us a message and we'll gladly assist.

Rachel M

Contact shop owner

Rachel M

CLEARANCE- Custom Hand Painted Color Parasol
$14.50
Upgrade- Add extra artwork, phrase, or quote
$20.00
Add a ribbon trim to your aisle runner
$37.50
Personalized Bamboo Cutting Board
$22.00
Upgrade- Extra long rayon aisle runner
$10.00
Personalized Dress or Suit Hanger
$8.50
Rhinestone or Glitter Accents
$10.00
Personalized Bamboo Cutting Board
$22.00
Fabric Samples
$2.00
Mr. and Mrs. Engraved Hangers
$17.00
Custom Wedding Parasol, Thank You, Mr. & Mrs.
$27.50
View all 30 items

Reviews

About

How cancer and a bike ride launched a wedding business

In 2009, my uncle was diagnosed with terminal cancer. I felt powerless and wanted to help. Days before he passed, I told him that I would raise money, in his honor, by completing a 100 mile century bike ride with the Leukemia & Lymphoma Society’s Team in Training program.

I’m not an athlete. After the first day of training for a century ride around scenic Lake Tahoe, I understood that I may have over-estimated by ability to complete the challenge. Within a week of beginning the training program, my uncle succumbed to cancer. Completing the endurance challenge was now a matter of honor, and I had no choice but to power through my weakness.

As part of my commitment to Team in Training, I needed to raise over $4,000. I tried a few fundraisers here and there. I sold some of my homemade peanut brittle and curling iron travel bags, but I soon realized I was nowhere near meeting my fundraising commitment. I opened a shop on Etsy and advertised custom aisle runners for weddings. Within a few weeks, my order volume had sky-rocketed. Each day, I worked my normal 10-hour law enforcement shift. I hurried home to work in a training bike ride, then spent the nights filling wedding orders.

The day of the century ride came, I conquered the 100 mile journey around Lake Tahoe, and I honored the memory of my deceased uncle. I was bitten by the cycling bug and immediately searched for my next adventure. A few months later, I completed a century ride in Texas known as Hott’r N Hell. It lived up to it’s name.

My blooming online wedding business continued to fuel my charity bike rides. In 2013, I completed the 350 mile cycling trip from Arlington, VA to Virginia Beach, VA, along with some of the coolest, most determined injured veterans I've met. A month later, I accompanied them for a 350 mile journey through the battlefields of the Battle of the Bulge in Belgium. While riding on a leg of the Tour de France was amazing, sharing the journey through the picturesque battlefields with some of America’s injured veterans was a true blessing.

While I am no longer in law enforcement, I continue to support military and law enforcement charities with proceeds from my business. Without the service and sacrifice of our military, and the domestic protection of law enforcement, I would not have the opportunity to call myself an entrepreneur.

Tweet

Shop members

  • Rachel M

    Owner

    A native Texan, Rachel graduated from the University of Texas at Dallas with degrees in Biology and Criminal Justice Studies. After 10 years as a Federal law enforcement officer, she decided to focus on creating wedding and special event décor.

Shop policies

Last updated on August 28, 2016
Thank you for your interest in my custom items!

1. General Definitions and General Opporating Information
Sometimes in communications with customers, I find we may not be using the same definitions when discussing details. The following are some common terms I use, and the definitions I use. If certain policies only apply to specific products, I've include the product in parenthesis.

1.1 Entrance End (Aisle Runners)-
The end of the aisle where the bridal party enters the venue. This is often also the end which the guests will enter the venue, but not necessarily. Commonly referred to as the "bottom", "beginning", or "closest" end of the aisle runner. Orders with artwork at the entrance end will unroll from the entrance toward the alter. This allows customers to preview their artwork prior to the event without unrolling the entire runner. If customers do not specify a preferred design location when the order is placed, the design will be placed at the entrance end.

1.2 Alter End (Aisle Runners)-
The end of the aisle where the bride and groom stand during the wedding ceremony. This is also the end where the pastor, minister, or officiant stands prior to and during the ceremony. Commonly referred to as the "top", "end", or "farthest" end of the aisle runner. Orders with artwork at the alter end will unroll from the alter toward the entrance. This allows customers to preview their artwork prior to the event without unrolling the entire runner.

1.3 Monogram Location and Orientation (Aisle Runners)-
Unless otherwise requested, customer's artwork/monogram for aisle runners will be enlarged to approximatly 30 inches in width for rayon runners, and 40 inches in width for cotton runners, with the appropriate ratio in height, placed in the middle widthwise on the runner, facing the entry door so that guests and the bridal party can read the monogram as they walk in the door. This allows the monogram to read correctly when photographers take wide angle photos from the rear of the venue during the ceremony. I can easily alter any of these details at the request of customers. Orders for monograms at the entrance will have the design placed 5-10 feet from the entrance end. Orders for monograms at the alter will have the design placed 5-10 feet from the alter end. Customers must specify the distance, in feet, from the entrance end for all other monogram locations. For example, "Design 20 feet from entrance."

1.4 Color Selection (All Products)-
I have a volume of paint colors in my production room, and I look to custom match colors to match customers' requests. Because one customer's turquoise is another customer's teal, which is another customer's peacock, I highly advise customers to email or mail me samples of their colors. I have David's Bridal and Alfred Angelo's color charts in my production room, so referencing "DB Sangria" communicates exactly what color to use. Additionally, computer monitors can sometimes effect the appearance of colors. For customers who require a very specific shade, they must send a hard-copy color sample prior to the production of their order.
While pastel and light colors are very popular and beautiful for weddings, we recommend using darker shades of your wedding colors to provide contrast on the aisle runner. Text and artwork in pastel shades can become washed out in certain lighting, making it difficult to see or appreciate the detail. If you would like recommendations on getting the best contrast, please feel free to ask for our color recommendations.

1.5 Glitter Accent (Aisle Runners and Banners)-
I currently have two colors of glitter available for the topcoat- gold and silver. Glitter is applied as an outline style accent. Unless specifically requested by the customer at the time of purchase, the placement of the glitter accents is at the artist's discretion. Customers may specifically request glitter accents be included or excluded on certain portions of the design. These requests must be made at the time of purchase.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Pricing is non-negotiable. I am able to offer volume pricing when customers order large quantities of the same item. If you are interested in ordering 20+ pieces of the same item, please contact me prior to check-out for volume pricing.

Full payment for custom items must be received prior to the production of custom artwork. Digital design proofs, in the form of a jpg, will be release between 24-48 hours after purchase. Customers must request cancellation/refund prior to the release of the design proofs. Once design proofs have been provided to the customer, orders are not eligible for cancellation or refund.

Cancellation Policy- Custom orders may be cancelled prior to the release of digital proofs. Once digital proofs are sent to the customer, orders are not eligible for cancellation or refund.

Returns- Customer orders are not eligible for return.

A sales tax of 8.25% is charged on all orders shipped within Texas.

Custom Orders- Customers who wish to customize an order by changing color, font, text, etc. must include those details in the notes to seller section during checkout. Customers who fail to request customization will receive stock items per the item listing. Any pertinent details discussed with us prior to placing an order should be repeated in the notes to seller section to ensure proper order processing.
Shipping
United States Postal Service is our preferred shipping provider. In some instances, we may elect to sent via Fedex at our discretion.

International Shipments- All international shipments are subject to customs inspection when they arrive at their destination country. While I take care to inspect and carefully package the items, I can not guantantee the same care will be taken by customs inspectors. I highly recommend international customers upgrade to insured packages to ensure any damage caused by customs inspectors can be reimbursed. Shipping charges associated for each order only cover the cost of transportation to the destination county. International customers are responsible for ensuring that customs fees, VAT, tariffs are paid at the time of arrival. The shop is not responsible for covering any fees associated with international shipments above the base shipping fee.

When an order is shipped, I use the address entered onto the Etsy site at the time of checkout, not the paypal address. Please make sure the shipping address is Etsy is the address you'd at which you'd like to receive the package. I will update the Etsy status as "Shipped" once the item is shipped and upload the package tracking number. Customers can check the status of their order by clicking "Your Account", then "Purchases."


International Delivery Times- These times are estimates on the time it takes to receive a package after it has been marked "Shipped" on Etsy. These times do not include the time it takes to create the custom order.
Canada
-First Class Mail (banners, table runners, white parasols) 2-4 weeks
-Priority Mail (color parasols or aisle runners) 1-3 weeks
Australia
-First Class Mail (banners, table runners, or white parasols) 2-6 weeks
-Priority Mail (color parasols or aisle runners) 2-3 weeks
New Zealand
-First Class Mail (banners, table runners, or white parasols) 2-6 weeks
-Priority Mail (color parasols or aisle runners) 2-3 weeks
United Kingdom
-First Class Mail (banners, table runners, or white parasols) 2-6 weeks
-Priority Mail (color parasols or aisle runners) 2-3 weeks
France
-First Class Mail (banners, table runners, or white parasols) 2-6 weeks
-Priority Mail (color parasols or aisle runners) 2-3 weeks
Germany
-First Class Mail (banners, table runners, or white parasols) 2-6 weeks
-Priority Mail (color parasols or aisle runners) 2-3 weeks

While I understand that my customers are eager to receive their purchased items, please understand that when I state your item will ship in a certain time period, it is because that is how long it will take to complete the item. Asking what the status of your order is before will only DELAY the shipment of your item as I have to spend my time answering emails rather than painting your item. Please understand that I try to treat all of my customers as if their order was my only order, ensuring that I perfect their order. This takes time which is why I inform my customers of what the expected shipping and delivery times are prior to purchase.
Refunds and Exchanges
As all of my items are custom made for each customer, I can not accept returns, exchanges, or issue refunds.

Each customer will receive design samples for their custom order. Design samples serve two purposes. The first is to give customers an opportunity to review format, style, and color options. The second is to give customers an opportunity to review the accuracy of the information, i.e. colors, spelling, dates, and/or other design features. Customers are responsible for carefully reviewing the samples for accuracy. Once a sample is approved by a customer, changes can not be made to the design.

If you receive your order and it does not contain your approved design, please contact me immediately and we can work on correcting the problem.

If you receive your item and it appears that it was damaged during shipping, please take photographs of the exterior of the box as well as damage caused to the item. I can often submit a claim to the shipping company and will need the photos to assist in filing the claim.

ALL CLAIMS FOR PRODUCT ERRORS OR DAMAGE MUST BE MADE WITH 48 HOURS OF RECEIVING YOUR PRODUCT. PLEASE REVIEW YOUR PRODUCT IMMEDIATELY UPON RECEIPT.
Additional policies and FAQs
Frequently Asked Questions (FAQ)
1. Has my order been shipped?
When items are shipped, a shipping notification along with a package tracking number are emailed to customers who receive Etsy emails. If you'd like to receive this email, be sure you have opted to receive Etsy emails. You can also check on the status of your order by going to your Etsy account, and selecting "Purchases and Reviews"

2. Can I just contact you via telephone?
While I appreciate that telephone communication may be easier for some customers than utilizing Etsy's messaging system, I request that ALL contact be restricted to the messaging system. I am often involved in designing numerous custom orders at once, and the message function allows me to review prior messages from a customer to familiarize myself with our prior communication. Please restrict all communication to the Etsy messaging system.

3. Can I contact you via email?
At check-out, Etsy provides the email used to send payment. In most cases, this email address is not monitored. We encourage all customers to restrict all communication to the Etsy messaging system in ensure prompt answering of email. Sending emails to the business email will delay responses and can delay production. If we've asked you to email us your monogram, we'll be on the look out for your email, but will commence using the Etsy messaging system with the remainder of order fulfillment.

4. I've already paid for my aisle runner, can I make changes to the order?
Normally- no. Production sometimes begins immediately after design samples have been approved and I am unable to change the order. While I make no guarantee that I can make changes, I will do my best to accommodate any requests. If you need to change the shipping address, I will do my best to accomodate the request.

5. Can I use the monogram created by Archer Custom Designs elsewhere?
As part of the purchase, I provide customers with a complimentary .jpeg or .pdf digital file of their customized monogram. Customers may use the monograms elsewhere, free of charge. The monograms are generally 1200x1650 or approximiately 120 kb in size. As the monograms are created specifically for the use on Archer Custom Design products, professional printers may require a higher resolution. If you would like to obtain a higher quality resolution of your monogram, I'd love to direct you to other Etsy businesses who specialize in high resolution monograms.

6. I'd like metallic gold/silver on my order, why is the digital image grey/yellow?
Unfortunately, my design software does not have a metallic silver or metallic gold option for digital designs. As long as you specified metallic silver/gold in your messages, and metallic gold/silver is reflected in your custom listing for your order, your order will be created with my in-stock metallic paint.

7. My wedding colors are pastels, should I use pastel colors on my aisle runner?
Generally, we recommend using darker shades of your wedding colors to ensure the best contrast against the light fabric. Soft colors can be very sensitive to lighting and can easily appear washed out in certain lighting or with flash photography. Feel free to ask us how we can use your pastel colors palette to create the best artwork on your runner.

8. How long does the design process take?
At check out, provide your details for the custom order. Within 36 hours, we'll send you the first set of design proofs. Review the proofs, and let us know if there are any typos, errors in color, errors in lay out, etc. If you see multiple errors in your design, please report all errors to us at the same time. We will generally return your corrected design within 1-2 days. If you notice 3 errors and report 1 error at a time, production could be delayed for up to a week. For example, the design proof includes the wrong date, you'd like a lighter shade of blue, and you'd like to change the order of names on the design. Please include all of those update in one massage to expedite design revision.

9. I have an idea for a custom item, are you able to create it?
I will certainly try! I love requests for custom items and love the challenge of trying new techniques. Contact me about your idea and we can try to make it happen.