CynthiaCraigDesigns

Glass and metal designer jewelry, sculptures and beads

Janesville, Wisconsin

CynthiaCraigDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

CynthiaCraigDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 16, 2012
Welcome to my little gallery. Please enjoy your stay and should you take an interest in any of my art please check the delivery info on each item. While most of my work is ready to ship, there are items that are made to order, delivery times will be noted for all items. I use only the finest materials in my work and all silver is reclaimed and recycled when ever possible.

Accepted payment methods

Paypal
Returns and exchanges
Please notify me within 5 days of receipt of your purchase if you are not happy with your order for any reason. Send me a convo to let me know if you would like a refund, or exchange. I will instruct you on how to return your item. Your refund will be made once I've received the item back in good condition. I will refund your original purchase price (minus shipping charges), or exchange for another item in the shop with equal value.
Payment
The preferred method of payment is Paypal. If you wish to pay by Money Order,or personal Check, your order will be shipped out within 48 hours after your payment has cleared the bank.

FIRST TIME ON ETSY...click on the helpful link below.
http://www.etsy.com/help_guide_checkout.php


NO PAYPAL ACCOUNT: If you wish to purchase something but don't have a Paypal account, here's a helpful link. Click "Pay with PayPal" at the end of the checkout process. Even if you don't have a PayPal account, you can use their service to simply use your credit or debit card.

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/



Wisconsin residents with have 5.5% tax automatically added to your purchase.
Shipping
I will ship items out to you via First Class USPS mail within 1-2 business days of confirmed PayPal payment or the next business day if your purchase is made on a weekend.

♥ Domestic Orders are sent via USPS First Class Mail with Delivery Confirmation and tracking information.
♥ Orders over $100 US are shipped out Priority Mail.

Delivery times range between 2 to 9 days... but in most cases, it takes 2 to 4 business days to the contiguous 48 states.

***INTERNATIONAL CUSTOMERS***

Items under $100 USD are shipped regular U.S. mail uninsured for $8. Items over $100 should be shipped US Priority mail insured. The cost is around $30. I will be in contact with you to determine additional shipping charges, if any. Additional charges will be billed through Paypal. It's your choice on how to ship, but please note, that I cannot accept liability for items shipped without insurance.

Please be aware that you are responsible for any custom fees, duties, taxes imposed by your country. Most packages shipped outside the US will arrive within 2 to 4 weeks. However, if packages are held up in customs, it may take a lot longer. If a package has not been received within 4 weeks, please call your local Customs office and post office to inquire about the status or your package. 30 days must pass before international claims can be filed for a refund.

***DAMAGES, LOSSES, SHIPPING DELAYS***

If you opt not to insure your item, I cannot be responsible for loss or damage. Items shipped within the U.S. are automatically insured if they are over $100. If your item is under $100 and you would like to insure it, please let me know when you check out and I will send you a Paypal bill for the additional charge.
Additional policies and FAQs
***WHAT IS PMC?***

Precious metal clay is a substance originally developed in Japan in the 1990's. It is a clay made up of very fine reclaimed silver particles mixed with a non-toxic organic binder. It can be shaped and sculpted much like porcelain. When dry the pieces are sanded and inspected, then fired in a kiln to temperatures above 1600 deg F. This burns away the organic binder leaving a pure silver piece that is then finished with traditional silver smithing techniques resulting in a piece of jewelry that is 99.9% pure silver with no copper or nickel.

***CARING FOR YOUR JEWELRY***

My jewelry is purposely oxidized and/or colored in the recessed areas and polished on the surface areas. To brighten the polish if/ when needed, I recommend gently rubbing the piece with a jeweler's polishing cloth.

The more you wear your jewelry, the less it will tarnish!

After wearing your jewelry simply wipe it off with a soft cloth to remove any oils, perfumes, etc. that may be lingering on the piece and store it away in a heavy zipper bag with a piece of plain white chalk.

Tarnish is the result of sulfur in the air reacting with the metals and staining the surface black. Plain white chalk absorbs the sulfur.

For general cleaning and brightening if needed,gently wipe your jewelry down with a jeweler's polishing cloth. Never roughly rub, pull or tug on your jewelry or chains. Soapy, lukewarm water and a very soft paint or makeup brush is fine for gentle cleaning.

Jewelry should be taken off before swimming, sleeping, bathing, strenuous activity, and using harsh chemicals or mechanical machinery.

My lampwork art and jewelry pieces will last a lifetime and can be passed down through the generations, if cared for properly. Feel free to email me if you have any questions or if you would like to discuss a custom order.

Thank you for visiting my shop and for supporting handmade!