DancingLoonStudios
Anchorage, Alaska
Shop policies
Last updated on
April 29, 2022
Thank you for shopping at Dancing Loon Jewelry. My jewelry is lightly feminine, and inspired by nature and the stones and metal I use in my designs. I hope you get as much enjoyment out of wearing or gifting my designs as I had making them.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I stand behind my creations and will cheerfully exchange the item if it does not meet your expectations. If you would prefer a refund, that can also be arranged. Refunds or exchanges must be requested within 7 days of receiving the item.
I will also repair your item at no cost for my time (I may need to charge for some supplies and shipping).
Shipping costs will not be refunded. Items must be returned in their new and unused condition, preferably with the original packaging. I recommend insuring any returns because I cannot refund or exchange an item lost or damaged in the mail.
I will also repair your item at no cost for my time (I may need to charge for some supplies and shipping).
Shipping costs will not be refunded. Items must be returned in their new and unused condition, preferably with the original packaging. I recommend insuring any returns because I cannot refund or exchange an item lost or damaged in the mail.
Payment
I accept payment through Etsy Direct and PayPal, so you can use your credit or debit card without creating an account.
Shipping
I try to ship orders within 48 hours via USPS first class mail (weekends and holidays may delay shipments). Special orders may take longer to ship. I do live in Alaska, items shipping to across the country may take 5-7 days to get there by first class mail, please contact me if you need Priority or Overnight shipping options.
International shipping may take a long time and be subject to duties and customs fees. The buyer is responsible for these additional fees. Contact your local post for more information.
International shipping may take a long time and be subject to duties and customs fees. The buyer is responsible for these additional fees. Contact your local post for more information.
Additional policies and FAQs
Please contact me for custom requests or additional information about an item or placing an order.