Daniblu

Your satisfaction is guaranteed!

If you are not completely satisfied, please contact me within 7 days of receiving the item and I will refund your cost (not including shipping) or exchange for another piece After item has been returned. You are responsible for return shipping costs unless I make a mistake on your order.

Regarding Personalized bags :
Custom and personalized orders are not refundable. If I make a mistake or misspelled in a name or message. I will be happy to re do it and send you a new one.

Please feel free to contact me at any time. I want you to enjoy your purchase!

I accept payment via Paypal or Direct Checkout, your order will ship after payment is received. Take into consideration processing times will depend on quantities custom and made to order items. Feel free to contact me for inquiries.

Your order will be shipped to the address entered on your ETSY order Please feel free to contact me if you have any special shipping requests.

Items ships Monday through Friday depending on processing time or sooner when I can - after payment is received and will arrive nicely packaged ready to give as a gift or keep for yourself.
Please contact me if you need your order in a hurry!!

Items ship USPS first class and generally arrive within 2-4 days in the US. International orders will take longer. I can ship priority (2-3 day) or express mail (1-2 day) upon request for an extra charge determined by location.

For International order: Buyer is responsible for any custom fees incurred.

Please let me know if you would like insurance on your package and I will send a revised invoice. I generally do not have any trouble with packages but will not be liable for lost or damaged packages.

I will love to do any custom orders, let me know what you have in mind!