WHAT IF MY RING OR BRACELET DOES NOT FIT?
I can make small adjustments in the sizes of most rings. Please convo me if your jewlery does not fit and I will let you know if the size can be changed on your item. There may be a small shipping fee. Better yet, double check your size at a jewlery counter before ordering, they will have the knowlage and tools to get your proper size.

DO YOU EXCEPT RETURNS?
Yes. If you want to return something, first let me know. Then you can ship it back to me using First Class mail. I will refund your money as soon as I receive the item back and see that it is in good shape. Item MUST be returned within 30 days of delivery. Shipping is non-refundable. If item it not returned within 30 days of delivery, a refund will not be issued.

CAN I EXCHANGE MY RING FOR ANOTHER ONE ON YOUR SITE?
I always prefer to issue a refund. You are welcome to buy the new item but for my record keeping, I would rather refund your money and have you make a new purchase.


RETURNING SOMETHING THAT WAS GIVEN AS A GIFT?
If you need to exchange a piece that was given to you as a gift, or need a gift re-sized, the gift giver must contact me. I can only except resizing or exchanges from the person who bought the original piece. No returns are accepted from the gift recipient because I have no way of knowing if the item was purchased from me. In other words, I don't want to be refunding money for a spoon ring that was purchased at another Etsy store. Because that is just silly!

HOW CAN I PAY?
I accept payment through Etsy's direct checkout, a safe way for you to pay with a credit or debit card. I also accept Pay Pal, Money orders or personal checks.

If you have any questions about payment, please contact me through Etsy. During weekdays I respond to convos very quickly.

HOW DO YOU SHIP THINGS?
I ship all items First Class mail at the USPS in a padded mailer. First class mail is very reasonably priced for such fast shipping (most items arrive within 3-9 business days). I do this to save my customers money. Your item will be shipped within two days of your order date.

TRACKING- After your order is shipped my shipping elves will email you a tracking number. A tracking number does not mean your item can not get lost. I can take no responsibly for items lost in the mail.

INTERNATIONAL CUSTOMERS
I can not track most international orders. If you live in a country other then the United states, I have no way of finding out were your package is. I can take no responsibly for items lost in the mail.

WHAT IF I NEED SOMETHING TO SHIP FAST?
If you need something quickly, you can upgrade your shipping to priority or express. Both options are available in the "Gift Wrapping/Shipping" section of my site. The link is here- http://tinyurl.com/7kmnxe6

Here are you options:
Express is more the 'overnight' type shipment, it takes 1-2 days and requires someone to sign for it. If you miss the package, it will be sent to post office for you to pick up. Let me know if you will not be around and want the Express package left on your doorstep. Express costs 18.85

Priority shipping takes 2-4 days. No one has to sign for priority. It costs 5.35.

HOW SOON DO YOU SHIP AFTER I BUY SOMETHING?
I love going to the post office and visiting with my postal pals! I mail weekly, as I am back on the road in my 1978 Born Free motor home, touring the mid-west doing art fairs. You can expect your item to ship within a week of purchase. I pack my items with lots of love, but can not take responsibility for damage that may happen in transit.

LOST PACKAGES
If your package does not arrive in 3-9 days, it does not mean that it is lost. Sometimes packages get re-routed to the wrong post office and end up in weird places before the get to you I have no control over the packages once they leave my hands. All shipments to the U.S. will have a tracking number, please check your email to find that tracking number.

A tracking number does not mean your item can not get lost in the mail. Please note that I take no responsibly for items lost in the mail.

I CAN NOT TRACK INTERNATIONAL PACKAGES. If you live in a country other then the United states, I have no way of finding out where your package is.

If you do have a package that is lost, I am sorry, lost packages are one thing I just don't have any control of.

INTERNATIONAL ORDERS :WILL I HAVE TO PAY CUSTOMS CHARGES WHEN MY PACKAGE ARRIVES?

You may be charged by your countries customs office. You are responsible for all charges. I will not refund your charges. If you do not want to pay the custom's fees when your package arrives, take it back to your post office and refuse the package before opening it. It will be sent back to me and I will refund you for the items purchaser as soon as I receive it back in one piece. Contact me if you have other questions about this.

The majority of my International customers do not pay customs fees, but it does happen.

RESERVED LISTINGS
If I make a special item for you or hold an item for you I will put it up as a reserved listing. It would be cool if you would buy that special item within 48 hours. If that does not work for you, please let me know. I don't mind holding onto things for a reasonable amount of time.

WHOLESALE AND CONSIGNMENT
I occasionally do wholesale and consignment. If you would like to wholesale or consign with me please tell me where to find information about your business, who you are, and how to reach you. I prefer to work through email or etsy convos.