daphneboard's Shop Policies
I love checks.
I also accept Paypal and Google Checkout, and if you are local you are welcome to hand me some cold hard cash.
For custom shoes, I require a 50% deposit to begin work.
It is prohibited for me to mail footwear to Ecuador, Italy, Peru, San Marino, Sri Lanka, Syria, Tunisia or Zambia.
Buyer is responsible for all duties.
Refunds and Exchanges
On ready-made items, you may return the item in a timely and unworn manner (Send me a convo to discuss returns, just to let me know).
There are no returns on bespoke or custom items.
Additional Policies and FAQs
*****On making Daphne Board Custom Handmade Shoes:
I make bespoke footwear. Custom requests, leather choices, design alterations are generally all possible.
I use tracings and measurements of your feet to achieve an accurate fit. Details of this
process are here:
All Daphne Board custom handmade shoe orders include an initial leather fit model for you to try on, to determine fit and design details.
The entire process usually takes two months (if you are in
the US), but may take longer depending on availability
of leathers, whether you are in another country,etc. I
require a 50% deposit to begin, and then the second half
is due upon shipping the shoes. I send the shoes
insured, and I will make adjustments to the actual shoes
if there are any adjustments to be made. My custom and handmade shoes are
repairable. Arch supports, comfort cushioning, etc can
be added or not, as you wish.
All of the work is done by me, Daphne Board. I make shoes, boots, slippers and bags in lovely Western Massachusetts, USA.
Last Updated November 9, 2013