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darlingtonia's Shop Announcement

Welcome to Darlingtonia Moccasin Company's Etsy shop. I specialize in the manufacture of distinctive handmade moccasins & leather accessories.

All moccasins listed are ready to ship

For more information & photos of my packaging visit my website: www.darlingtoniamoccasins.com

Facebook: www.facebook.com/darlingtoniamoccasins

darlingtonia's Shop Policies

Welcome

Please read all the following information to insure all your questions are answered before making a purchase. If you have any additional questions please don't hesitate to send a convo. Thank you!

Need a help checking out? Refer to this great step-by-step guide: http://www.etsy.com/help_guide_checkout.php

Payment

-------------------------------------- ACCEPTED PAYMENT --------------------------------------
At this time I only accept payment via PayPal. However, you do not need a PayPal account to pay for your items through PayPal.

After submitting your order you will be directed to the PayPal website, just scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

ALL PAYMENT must be received IN FULL and CLEARED before your moccasins will be sent out.

---------------------------------------------- SALES TAX ----------------------------------------------
Sales tax will be charged to all California residents of 8.75% upon checkout.

------------------------------------ ORDER CANCELLATION ------------------------------------
All purchases require a payment conformation within 3 days or your order will be canceled. If you need to cancel an order before you have paid but after you have committed to buy don’t worry. Just be sure to send a convo with your request.

If you are having any issues with submitting your payment send a convo, I am always happy to help.

Shipping

Make sure you enter your correct shipping address. If your Etsy and PayPal addresses differ your package will be sent to your PayPal address.

It takes me between 7 to 14 days to fill an order depending on how many orders have come in. You can expect a message when your moccasins are complete and your order has shipped.

----------------------------------- STANDARD SHIPPING - USA -----------------------------------
Shipping inside the USA will be sent out using insured USPS priority mail. Packages go out Monday - Friday.

----------------------------------- INTERNATIONAL SHIPPING -----------------------------------
All international orders will be sent using USPS Priority mail, and may take between 6-14 days depending on your location. Also note that all international orders will pass through customs and may require additional duty taxes and/or fees, which will be the responsibility of the recipient.

----------------------------------- EXPEDITED SHIPPING -----------------------------------
If you require faster shipping, your moccasins can be sent via UPS or FedEx ground or overnight upon request.

-------------------------------------------- PACKAGING --------------------------------------------
All moccasins are packaged securely in a re-useable Darlingtonia Moccasin Company shoe bag and then sealed in a sturdy box for transit. Packaging includes reused, recycled and reuseable components.

For photos of my packaging visit: http://www.darlingtoniamoccasins.com/shipping

----------------------------------------- RUSH ORDERS -----------------------------------------
You will be charged an additional $40 on all rush orders.

Refunds and Exchanges

All sales are final, each pair of moccasins is made to order just for you. Remember suede leather stretches & your moccasins will mold to your feet with wear. If however you are truly unsatisfied with your purchase please contact me.

Please use the sizing chart below to decide which size will fit you best. Again, remember suede leather stretches and molds to your foot.

------------------------------- HOW TO MEASURE YOUR FEET -------------------------------
Please make sure to measure your foot naked or socked depending on how you will most often wear your moccasins. (if you plan on wearing socks with your moccasins you may want to go up a size.)

Place your foot on a measuring device, on a hard surface or floor. Stand up and note measurement from the tip of your longest toe to your heel.

Another method is to stand on a blank piece of paper, on a hard surface, stand up and make a mark at the tip of your longest toe and at your heel. Remove your foot and measure between the lines.

Be sure to measure from you heel to your LONGEST toe.

Foot Measurement – Size:
Length in INCHES......Length in CENTIMETERS...........Shoe Size
8 3/16..............................20.8................................................4
8 1/2................................21.6................................................5
8 7/8................................22.5................................................6
9 1/4................................23.5................................................7
9 1/2................................24.1................................................8
9 7/8................................25...................................................9
10 3/16............................25.9................................................10
10 1/2..............................26.7................................................11
10 7/8..............................27.6................................................12

Between sizes? Take into consideration weather you prefer your shoes snug or with extra room. Decide weather you would like to go up or down a size based on your shoe snugness preference.

-------------------------------------------- MY PROMISE --------------------------------------------
If for any reason your Darlingtonia Moccasins become compromised due to manufacturer error (I am only human) within the first 30 days, I will fix your moccasins for free and pay for shipping both ways. Just shoot me a convo & I will do my best to make things right.

Additional Policies and FAQs

---------------------------------------- CUSTOM ORDERS ----------------------------------------
I am not accepting custom orders at this time, sorry folks.

--------------------------- IMPORTANT ALLERGY INFORMATION ---------------------------
Adhesive containing LATEX is used in the making of Darlingtonia Moccasins. Generally none of this adhesive is seen or would come into contact with your skin, however if you have a severe allergy to latex please send word so a different adhesive will be used to make your moccasins. There is only a small chance your feet will come into contact with this cement.

----------------------------------------- RIGHT TO REFUSE -----------------------------------------
Darlingtonia Moccasin Company reserves the right to refuse selling to anyone with a history of extensive negative feedback and/or hateful and nasty behavior toward other Etsy sellers or buyers.

Please do not hesitate to convo or email me with any questions, comments, or concerns at any time!

Last Updated March 24, 2011