Please contact us if you have any issues with your purchase. We want you to be happy and we will try our best to work with you to ensure your satisfaction.

Paypal is the way to go.

The order will be shipped within 24-48 hours from time of payment. Gift wrapping is available upon a request.

For some Marshallized Printings, it will take couple weeks to prepare if it not in the stock.

All orders placed on Friday will be shipped Monday or the next business day if a holiday is the next day.

Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.

Daruma The Factory, Inc. is nor responsible for items that may be damaged, or lost by the shipping company.All shipments are fully insured with the respective carrier. All products and packaging should be carefully inspected upon receipt and any damage should be brought to the carrier's attention.

We welcome wholesale and licensing inquiries.
Please email us at info[at]darumathefactory.com for more information and pricing.

Thank you for taking the time to read this information!