DayThreeCreations

In the instance an item is damaged, please take pictures of the damage and contact me as soon as it arrives. A refund or replacement of your choice of similar value will be shipped to you.

If for any other reason you are unhappy with the product you've received, you may return it to me within 14 days of delivery and I'll issue you a full refund (minus the shipping costs). Please package and ship framed returns via UPS or Fed Ex to minimize risk of damage.

I offer reduced combined shipping rates for multiple items!

DOMESTIC SHIPPING PRICES FOR PRINTS:

Free shipping on domestic orders of $35.00 or more!

First Item $5.17
Each Additional Item $0.09

INTERNATIONAL SHIPPING PRICES FOR PRINTS:

First Item $14.17 to Canada, $19.16 everywhere else
Each Additional Item $0.86 to Canada, $1.15 everywhere else

****Please be advised that for some international orders, additional customs, duties or VAT fees may be collected from you by your country upon delivery.

Prints up to size 11x14 inches are shipped securely via USPS with tracking in an acid-free clear cello sleeve inside a rigid mailer. Larger prints are rolled in a tube and shipped securely via USPS with tracking.

Framed items are professionally packaged for framed art and are shipped with tracking and insurance.

CUSTOM ORDERS:

One of my favorite parts of this job is doing custom orders, and I would love to do one for you! Each of my original framed specimens are appraised after being completed. As such, for most custom orders on original specimens, I won't be able to give you an exact quote ahead of time. I'll give you an estimate based on averages as well as a maximum quote. Depending on the nature of the work, a custom charge of up to 20% (before shipping) will be added to the finished work's appraisal as well as a down payment of 50% of the estimate. If you are interested in a custom original specimen, please convo me for more details.

INTERNATIONAL ORDERS:

If you are ordering from another country, please note that your home country may charge you additional customs, duties or VAT fees. To find out more about your home country's customs laws, visit your government website or contact your local post office.

Again, please don't hesitate to contact me with questions. Happy Etsy shopping!

For Customers in the EU:
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The EU now requires shops to provide a privacy policy for EU-based customers. Etsy has provided a recommended privacy policy to their sellers that satisfies the EU’s new requirements. The following privacy policy was written following Etsy’s recommendations.

Privacy Policy: Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when Day Three Creations collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as yWhy I Need Your Information and How I Use Itour name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why I Need Your Information and How I Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We may share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as printing and delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: up to 7 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Dropbox is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Day Three Creations

For purposes of EU data protection law, I, Allison Daw, am the data controller of your personal information. If you have any questions or concerns, you may contact me at daythreecreations [!at] gmail.com.