deEpoca's Shop Policies
Thank you for visiting the de Epoca Vintage shop.
My philosophy is simple. I love beautiful and interesting vintage items and I love to share what I find with others. I hope that each vintage find I list will be purchased by people who will enjoy them.
de Epoca Vintage prefers payment by PayPal.
If you do not have a PayPal account and would prefer to pay by check or money order, please contact me and I will attempt to make an arrangement suitable for us both.
de Epoca ships via USPS or UPS depending on the buyers location and shipping cost. If you have a preference as to carrier, please contact me and I will do my best to accommodate your request.
I do my best to ship 2x a week, but as I work a regular job, please allow up to 5 business days for your order to ship.
As de Epoca Vintage is all about used vintage items, my shipping materials are reused as well. I thoughtfully and carefully package all items to withstand tough shipping conditions, but occasionally damage does happen. Should you receive a damaged item, please contact me as soon as possible so I can attempt to remedy the situation.
Refunds and Exchanges
I do not accept returns unless I grossly erred in my description of an item.
If your purchase arrives broken or in a condition other than described in the listing, please contact me and I will work with you on a resolution to the problem.
Additional Policies and FAQs
I often get inquiries from people looking for certain items. While I cannot guarantee that I will be able to assist you in your search for that special piece, I do often lookout for specific items for others, so please be sure to ask!
Last Updated November 23, 2012