Emailed proofs for our personalized products are only available after payment.

We will not ship your order until we receive your full payment and final approval to print. *In the instance that we have not received an answer about your proof via Etsy conversations or email, we will ship your order WITHOUT proof approval after 2 weeks time.

Shipping is pre-calculated according to your location.

Within the US: Your choice of USPS Priority (2-3 business days) or USPS Express (1-2 bus. days)

**SHIPPING INTERNATIONAL ORDERS**
Standard First class international: 10-21+ business days (not including time in customs)
Priority Mail international: 6-10 business days (not including time in customs)
Express Mail international: 3-5 business days (not including time in customs)

SPECIAL CONSIDERATIONS: Your country may charge an import tax or duty on international packages that you will be responsible for. We encourage you to consult your country's customs department before placing an order. Visit this site for an estimate http://www.dutycalculator.com/. We are not responsible for delays in international shipping due to time in customs and/or weather conditions.

~TRACKING~
See your Etsy page, top right corner under "Your Account", "Purchases & Reviews". Look for the item you've purchased from us and check the tracking info there. We are not responsible for delays due to weather conditions or holidays.

Due to the personalized nature of our stationery, refunds and/or exchanges will not be allowed. If you have a problem or concern with an order, please let us know so we can try to resolve the matter with you.

~TYPOS, MISSPELLINGS, AND ERRORS ON PRINTED PRODUCTS~
Digital proofs that are approved during the proofing process are considered final. Please check your proofs very carefully. We recommend reviewing them with friends and family before giving us the final approval to print. Dear Emma Stationery, LLC is not responsible for typos, misspellings and/or errors on approved digital proofs and printed products.

~A NOTE ABOUT COLOR VARIATION~
Color settings on monitors can vary so we encourage you to purchase a sample to see in person. If you chose to forgo seeing a physical sample before placing an order, we are not responsible for color variation between what is printed and what is on screen.

~INSTANT DOWNLOAD & PRINTABLES~
No refunds will be granted on our instant download and printable products. Please read the descriptions carefully to insure you know what you are purchasing. If you have any problems with printing and/or using the file(s), please contact us and we will help you.