DearHeartSigns
Santa Ana, California |
Announcement
Welcome to Dear Heart Signs!
We create custom signs and gifts for your home and special events. Have any custom ideas in mind? Send us a message for a quote!
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Due to the pandemic we are all experiencing right now please note that we cannot guarantee deliveries since USPS and FedEx are in control of your packages once they've shipped. If you need items by a specific date, please message me directly with any questions and include your need-by date with your order!
Processing times vary depending on the product and quantity that you order. Please check within the individual listing for processing times and message me if you have any questions. I am always happy to help!
Average processing time for large items: 2-3 weeks before shipping
Average processing time for smaller items: 7-10 business days before shipping.
Business hours: Monday - Friday, 9am-6pm PST.
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COVID-19 SHIPPING INFO:
Our delivery schedule is every Friday at 4pm PST. Please note that shipping delays are common during this time as USPS has been experiencing delays. Once your item is shipped, it is outside of our control so we cannot guarantee date deliveries. If you have an event coming up and need an order before a specific date, please send us a message. We recommend ordering at least a month in advance of your event and recommend upgrading to Priority Mail whenever possible.
If your order is estimated to ship on any day between Mon-Thurs., then it will ship the Friday of that given week. With the exception of Holidays.
Have any questions? Send us a message! We will do our best to respond quickly, but please allow 2-3 business days. Thank you!
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Make sure to follow us on Instagram! ---> @dearheartsigns
Announcement
Welcome to Dear Heart Signs!
We create custom signs and gifts for your home and special events. Have any custom ideas in mind? Send us a message for a quote!
********
Due to the pandemic we are all experiencing right now please note that we cannot guarantee deliveries since USPS and FedEx are in control of your packages once they've shipped. If you need items by a specific date, please message me directly with any questions and include your need-by date with your order!
Processing times vary depending on the product and quantity that you order. Please check within the individual listing for processing times and message me if you have any questions. I am always happy to help!
Average processing time for large items: 2-3 weeks before shipping
Average processing time for smaller items: 7-10 business days before shipping.
Business hours: Monday - Friday, 9am-6pm PST.
********
COVID-19 SHIPPING INFO:
Our delivery schedule is every Friday at 4pm PST. Please note that shipping delays are common during this time as USPS has been experiencing delays. Once your item is shipped, it is outside of our control so we cannot guarantee date deliveries. If you have an event coming up and need an order before a specific date, please send us a message. We recommend ordering at least a month in advance of your event and recommend upgrading to Priority Mail whenever possible.
If your order is estimated to ship on any day between Mon-Thurs., then it will ship the Friday of that given week. With the exception of Holidays.
Have any questions? Send us a message! We will do our best to respond quickly, but please allow 2-3 business days. Thank you!
******
Make sure to follow us on Instagram! ---> @dearheartsigns
Featured items
All Items
Reviews
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Carissa on Sep 8, 2020
5 out of 5 starsPerfect size, came quickly. Would order from this shop again.
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Myrha on Aug 26, 2020
5 out of 5 starsAbsolutely love this item! It came well packaged and in perfect condition. Excellent quality!
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Shelley on Aug 12, 2020
5 out of 5 starsOrdered a name sign for our nursery 3 years ago from this seller, and just ordered a new sign for our second baby. Beautiful quality, love them!
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Lisa on Sep 14, 2020
5 out of 5 starsThis is absolutely beautiful. I have found that there are numerous items on Etsy that are so similar that it is sometimes difficult to find the items that are superior in both craftsmanship and quality, but I was so happy to see that this item was one of those rare exceptions that exceeded my expectations. Thank you!
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reikiforme on Sep 13, 2020
5 out of 5 starsVery pleased. Exactly as described and we received our cake topper promptly.
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marisa on Aug 25, 2020
5 out of 5 starsSuch a beautiful product and the best customer service. My second time ordering! Highly recommend!!
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Janet rushing on Aug 22, 2020
5 out of 5 starsWe are thrilled with our sign! My mother always said “loves ya, sweet thing” to my daughter when they parted and DearHeart Signs made the perfect sign for us to use on the dessert table at my daughter’s wedding. My daughter loved it! Thank you!
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Danielle on Aug 22, 2020
5 out of 5 starsLoved the turn out of my illustration! Process was easy and it got to me quickly. Will be ordering again!!
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Kristin on Aug 11, 2020
5 out of 5 starsLOVE the custom name sign Noemi designed for us! She was a dream to work with! I was indecisive on a few things and she really helped me decide what would look best. She is super patient and her work is excellent. It came in a timely manner too. I can't wait to share it with our announcement photo when baby girl is here!
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About DearHeartSigns
Bringing your party decor dreams to reality!
When we got married in 2015, we never realized that 4 years later we would be making signs every single day. We wanted our wedding to be special and unique, so we got creative and created some fun wooden signage for our big day. It was amazing and so much fun! We fell in love with the process and knew that we couldn't stop! We started creating signs for friends and family, and before you knew it, our Instagram following too.
We've come a long way, and we've worked hard to perfect our craft. Our mission is to provide well packaged, high quality laser cut goods ready to party when delivered to your door!
Trust me when I say that people will be wondering if you hired an event stylist. Feel free to toot your own horn when they ask!
One last thing, a lot of our designs have been inspired by our clients and the vision they had for their events. So if you don't see what you need, send me a message and let's create some magic together.
Still wondering if Dear Heart Signs is right for you?
Check out our reviews and see what our past clients have to say!
If you'd like to be friends, we are all for it! Follow us on Instagram @dearheartsigns
www.instagram.com/dearheartsigns
Hope we get to make something for you very soon!
Noemi Sandoval
CEO, Dear Heart Signs
Orange County, CA
Shop members
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Noemi Sandoval
Owner, Designer, Creator
Hi! I'm Noemi the owner of Dear Heart Signs! When I'm not busy designing, you'll normally find me watching re-runs and enjoying a slice of pizza. I am super family oriented, so celebrating special occasions is my passion and the reason why I create!
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Tim Sandoval
Owner, Woodworker, Photographer
Co-owner of Dear Heart Signs. I am the behind the scenes mastermind. I do all the prep work by cutting, sanding, painting and staining. I am passionate about photography and attention to detail!
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept exchanges and cancellations
I don't accept returns
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Cancellations or refunds might be available for non-custom orders. A request must be received within 24 hours after purchase.
All items ship via USPS Priority Mail and FedEx Home Delivery. We are not responsible for damages during delivery, after delivery, or shipping to an incorrectly provided address. If the item was damaged during shipping, please take pictures and send them to me right away so we may begin the claim process. Breakages as a result of client handling is not eligible for a damage claim.
Please note that in the case of an exchange, customers are responsible for any additional shipping costs incurred.
Shipping
If your order is estimated to ship on a Mon-Thurs, it will ship the Friday of that given week. Please take this into account when ordering for a special event. If you need by a specific date, we recommend that you contact us first for date approval.
Ex. Estimated Ship Date 9/14, your order will ship that Friday 9/16
Our current turnaround time is as follows: 3 weeks before shipping for most signs including personalized laser signs. Customs can take up to 4-6 weeks before shipping.
We offer three types of shipping services: USPS Priority Mail (2-3 day delivery, though this cannot be guaranteed) for smaller orders. USPS Select Ground and FedEx Home Delivery for large orders (2-9 business day delivery).
We are not responsible for shipping costs when provided with an incorrect address. Please be sure to double check your mailing address when placing your order. All orders are automatically shipped to the address provided in your order. If item is shipped to an incorrect address, buyer is responsible for re-delivery costs.
Dear Heart Signs is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, international customs regulations, or any other unforeseen factors. If you have any questions about meeting a specific deadline, please messages us first.
Additional policies and FAQs
More information
Frequently asked questions
Where do I enter the name/word I wish to customize?
After placing your desired listing to your cart, there will be a section titled "Add note to Dear Heart Signs". In this section, please include the name/word you wish for us to customize as well as any customization requests (capitalization, questions, etc).
What sizes are available? Can you do any size?
Thankfully, we have various size options to fit your needs! Our laser bed measures 49x35", so size options range from 6" wide up to 46" wide. To see all of our available sizes, please visit our shop profile to see what we have to offer. For any custom requests, please send us a message.
How can I hang my laser cut sign?
Our laser cut signs are 1/4” in thickness and due to the nature of our signs, they do not come with any hanging hardware. To hang, we recommend using extra strong 3M command tape and headless nails to hang. If you will be using it with a backdrop, then you can use fish line string, twine, or ribbon!
When will my order ship? Can you rush my order?
Current processing time for most items is 2-3 weeks before shipping, but this varies by listing. Some items process much sooner, and other much later. Please see listing details for this info.
We do however, ship in weekly batches, once a week on Fridays. If your estimated ship date lands on a Monday, then it will ship on the Friday of that given week.
If you have a specific deadline, please be sure to message me AND also provide the date in the notes section at checkout if it has been approved. We are almost always available to accommodate your deadline requests, but communication is key!
For rush order requests, please send us a message with your deadline. Additional rush fees may apply depending on your need-by date.
How tall will the letters be?
Height will vary based on the following factors: Size, font, and # of letters in the name or word to be customized. Some fonts are taller than others. The longer the name, the shorter the height. For example, the name Christopher in our 24" wide size, font Beth, would be approx 10" tall. But the name Chris in the same size and font, would be approx 17" tall. If you have any specific questions, please send us a message with the name you wish to customize, ideal size, and font desired.
Can you use the same FONT SIZE if I order a First and Middle name?
Yes of course! Normally, first and middle names tend to vary in size so we created a first/middle name set listing specifically with this in mind.
Both names are always kept proportionate to each other and the widths are adjusted to give you what you pay for. Individual name widths will vary depending on # of letters in each name, but the height will always be kept proportionate. Size options reflect total width between both names, side by side. So if you are selecting our 24" per name option, then your total width between both names will be 48" total, but the actual sizes between both names will vary. For example, the name "penelope" would be 29" wide & the name "grace" would be 19" wide for a total of 48" between both names.