DearHenryDesign

Printable Invitations, Announcements and Stationery

Wilmington, North Carolina | 14987 Sales

DearHenryDesign

Printable Invitations, Announcements and Stationery

Wilmington, North Carolina 14987 Sales On Etsy since 2013

5 out of 5 stars
(1503)

Announcement   Hurricane Florence notice: Thank you for visiting Dear Henry Design! We are currently preparing to evacuate Eastern NC, so we may be slow to reply. We are keeping the shop open, however, and appreciate your patience!

Announcement

Last updated on Sep 11, 2018

Hurricane Florence notice: Thank you for visiting Dear Henry Design! We are currently preparing to evacuate Eastern NC, so we may be slow to reply. We are keeping the shop open, however, and appreciate your patience!

Kristal McKenzie

Contact shop owner

Kristal McKenzie

View all 454 items

Updates

Just finished a new batch of Baby & Co. games for a print order! This popular design is perfect for spring baby showers.

About

Fine Paper Goods & Design Services for all occasions

I think of myself as the artist who wasn't supposed to be. After all, I couldn't draw, have horrible handwriting, and always received bland smiles from art teachers in school. And yet here I am, many years after purchasing Photoshop as a whim in 1997* when I was a teenager, still learning and creating and loving it.

At first, it was just a way to edit photos and create simple graphics for my first website, which was an embarrassing account of my life at 17. Over the years, however, I developed more skills and knowledge, which proved useful when a part-time job lost their graphic designer shortly before a large print project was due. I took over the project as well as the position, where I designed my first print ads and designed a yearly travel guide for a small tourist town. It took a lot of research and investment of my personal time to be successful at it, but it never felt like work.

Even as I've pursued other career paths, like graduate work in English literature, the thing I always come back to is design.

Thank you for your interest!
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(*In fact, I still have my copy of Photoshop 4.0, which required a system-taxing 25 MB of available hard-drive space.)

Shop members

  • Kristal McKenzie

    Owner

  • Jeremy

    Assistant

Production partners

  • A Professional Stationery Printing Company

    San Jose, CA

    Dear Henry Design partners with a professional stationery printing company that handles the printing and shipping of printed invitation designs created by Dear Henry Design.

Shop policies

Last updated on September 15, 2017
Thank you for visiting Dear Henry Design!

I take pride in providing excellent service, including thorough communication and prompt responses.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
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PRINTED PRODUCTS
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Customized printed products are not eligible for return. Non-customized work can be returned within 10 days for a refund of your purchase price minus shipping. In this case, the buyer pays return shipping.

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DAMAGED ITEMS
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If an item you receive has been damaged in shipping, please notify me immediately and SAVE all packaging materials. I will need the packaging materials in order to submit a claim to my insurance. I may also need you to complete a short affidavit. Once these conditions are met, I will refund your purchase price in full.

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DIGITAL FILES
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Because you are purchasing a digital file, there is no way to 'return' this item once you have received it. Consequently, all purchases are final once you have downloaded an instant download or I have emailed your custom file to you.

If you contact me before downloading an instant download or before I have started to work on your customized order, I will gladly cancel it and issue you a full refund.

However, I very much want to ensure your satisfaction with your design and welcome your feedback. Please let me know if there are any issues so that I may work to correct them promptly.
Payment
I accept payments via Etsy Gift cards, Direct Checkout and PayPal. Please note that work will not begin until I have received payment and all needed information in full.
Shipping
Please note that I sell both digital and physical items. Each listing should always clearly note which version is offered, but please contact me with any questions.

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SHIPPING TURNAROUND & REFUNDS
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For physical items mailed to you, shipping charges are based on an estimate of the package weight and mailing supplies.

Please review the individual listing for the time frame between placing your order and the day I ship.

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LOST PACKAGES
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Although it is rare, occasionally a package does go missing. Should this happen, I will gladly work with you to come to a resolution based on the following terms:

For domestic orders within the United States, orders are not considered lost until 21 calendar days or more have passed from the shipment date. For international orders, orders are not considered lost until 45 calendar days or more have passed from the shipment date.

If an order is deemed lost based on the above timeframes, I may ask you to complete a short affidavit that I can submit to my insurance company. Once this has been completed in full by you, I will refund your purchase price in full.

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DIGITAL FILES (PRINTABLE PDF AND JPG)
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If you purchase a digital file, you will receive your item via the email address on file with Etsy. No physical item will be shipped.

Like Etsy, I consider Monday through Friday to be business days.

I complete purchases based on the order in which they are received. Should you need your order expedited, please send me a convo to verify my availability and to receive a rush order quote.
Additional policies and FAQs
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ACCESSING PREVIOUS ORDERS
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I archive all of the files for orders for 60 days. Within that time frame, I am glad to resend you your files if you delete them or otherwise lose access to them.

Because of this, I *highly* recommend that you back up your files using a method like DropBox, a flash drive, etc. in case you may need them again in the future.

Should you need a copy of an order beyond the 60 day archival period, you may be charged for the recreation of the file.


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BORING COPYRIGHT STUFF
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Because you are awesome, you probably appreciate the creative work of others and don't plan to buy one digital file to share with (or sell to) 68,000 of your closest acquaintances.

Lest you be tempted to join the dark side, however, please note that digital files are for your personal use only. Both redistribution of my files to others and commercial use of files or final products are prohibited. All work is copyright 2013–2015 Dear Henry Design.

Thank you for supporting small businesses!
Privacy
If you choose to sign up for my newsletter, you may receive occasional updates from me (no more than 1-2x per month). I only send these emails to clients who personally add themselves to the mailing list, so you will never be added without your explicit permission.