DebbysSpecialTouch is taking a short break
Reviews
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Karen on Dec 23, 2020
1 out of 5 starsProduct was never shipped. Seller did not respond to emails. Had to open a case with Etsy to get a refund.
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Vivien on Nov 13, 2020
5 out of 5 starsVery nice dies. They cut well and the dogwood flowers look lovely. Thank you.
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Cynthia on Oct 1, 2020
1 out of 5 starsordered on 19 Sept, says it was never dispatched, never received, no replies from seller to my follow up messages, opened a paypal case to get a refund, awaiting outcome
About DebbysSpecialTouch
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A Special Touch craft supplies & so much more!
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
No refunds on Custom or Personalized orders!
If a return is agreed upon, all items must be returned in the original condition and have the original packaging.
I must receive the item(s) back within ten (10) business days from our last contact, or I will consider the matter closed without a refund. No exceptions.
**Return shipping fees are to be paid by the customer.
Shipping fees are non-refundable.**
Payment
Payment is due at checkout.
INTERNATIONAL SHIPPING USING PAYPAL ONLY!!
Shipping
Part of the selling experience is to package my items with attention to care, to assure my customers will receive their items secure and in perfect condition.
Albums/Journals are carefully packaged and shipped in a USPS PRIORITY bubble wrap (padded) envelope...OR.....carefully packaged in a PRIORITY shipping box.
Bookmarks will be sent USPS FIRST CLASS.
-Contact me for Upgrades.
-Estimated Delivery is usually 3-4 Days sometimes sooner.
I WILL SHIP INTERNATIONAL SO PLEASE FEEL FREE TO CONTACT ME IN ADVANCE ~ THANK YOU.
Additional policies and FAQs
Payment for International orders is through Paypal ONLY!
More information
Frequently asked questions
Custom and personalized orders
Special orders & product requests: YES we take both