DeBoopShop

DeBoop Shop

Lexington-Fayette, Kentucky 6583 Sales On Etsy since 2014

5 out of 5 stars (1031)

DeBoopShop

DeBoop Shop

Lexington-Fayette, Kentucky | 6583 Sales

All Items

Nell Demaree

Contact shop owner

Nell Demaree

Announcement    **IMPORTANT**
Due to the volume of orders we are receiving, please allow 24-48 hours response time for any convos during the month of October.

We are no longer accepting custom mask design requests for the Halloween season.

********

IMPORTANT NOTICE - (Please check your mailing address before placing an order)

This is a change that we have made to our shipping policy due to the number of orders that we have received with incorrect mailing addresses:

**We are no longer accepting address changes by convo. Please make sure you have the correct address to ship the order during checkout.**

This change is being made for your protection as well as ours. We had several issues in 2018 which resulted in the buyer not getting their order until after Halloween or the item being returned to us by the Post Office (which can take a couple of weeks at times). Our policy is now that if the address on the order is incorrect, that order will be canceled and you will need to place a new order with the correct address. So please check your mailing address before hitting that SUBMIT ORDER button.

Thanks.

***********

DeBoop Shop is here to help imaginations run wild. If you want to show off your favorite fandom, play a few games with the family or grab a mask to instantly become your favorite character, we've got you covered.

If an item you are interested in appears to be sold out or you would like to ask about customizations, please convo us. Chances are we might have the supplies on hand, just not one ready to ship.

Announcement

Last updated on Oct 17, 2019

**IMPORTANT**
Due to the volume of orders we are receiving, please allow 24-48 hours response time for any convos during the month of October.

We are no longer accepting custom mask design requests for the Halloween season.

********

IMPORTANT NOTICE - (Please check your mailing address before placing an order)

This is a change that we have made to our shipping policy due to the number of orders that we have received with incorrect mailing addresses:

**We are no longer accepting address changes by convo. Please make sure you have the correct address to ship the order during checkout.**

This change is being made for your protection as well as ours. We had several issues in 2018 which resulted in the buyer not getting their order until after Halloween or the item being returned to us by the Post Office (which can take a couple of weeks at times). Our policy is now that if the address on the order is incorrect, that order will be canceled and you will need to place a new order with the correct address. So please check your mailing address before hitting that SUBMIT ORDER button.

Thanks.

***********

DeBoop Shop is here to help imaginations run wild. If you want to show off your favorite fandom, play a few games with the family or grab a mask to instantly become your favorite character, we've got you covered.

If an item you are interested in appears to be sold out or you would like to ask about customizations, please convo us. Chances are we might have the supplies on hand, just not one ready to ship.

Reviews

Average item review
5 out of 5 stars
(1031)
See reviews that mention:
quality 196 shipping 173 customer service 53

About DeBoopShop

Sales 6,583
On Etsy since 2014

Helping imaginations run wild since 2014.

Shop members

  • Nell Demaree

    Owner, Creator, Shipper

    My name is Nell, and I put the mother in "mother/daughter operation". I live in central Kentucky with my book writing husband, and run this shop with my only daughter, Kelly.

  • Kelly Messer

    Marketer, Creator, Designer

  • Cara Parsons

    Assistant

Shop policies

Last updated on October 26, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We accept returns on all items except custom orders if notified within 7 days of receipt of the item.

NO returns will be accepted after 30 days from purchase.

Item must be unused and in the same condition that it was received in. Refund will be issued once the item is received by seller. Refund will be issued for the item price not including shipping cost. On items with free shipping, there is a $2.00 charge for returning the item.
Payment
Sales tax (6%) applies to Kentucky residents.

You may pay through PayPal or credit card (through paypal, Etsy’s direct pay, or Etsy gift cards).

Items will not be shipped until payment has been received in our account. In some cases it may take a few days for PayPal payments to clear your account. We will ship the items once it has cleared.
Shipping
We ONLY ship to addresses provided by Etsy &/or PayPal.

**We are no longer accepting address changes by convo. Please make sure you have the correct address to ship the order during checkout.**

Most items are shipped via USPS First Class. Items will usually be shipped within 3 business days, except during the Halloween season when processing time is usually 5 to 7 business days. Please allow 7 to 12 business days for processing and delivery of your order.

You may select a shipping upgrade to USPS Priority Mail at checkout for an additional fee. Please allow 3-7 business days for the processing and delivery of your order. PLEASE NOTE THAT THE SHIPPING UPGRADE DOES NOT AFFECT THE PROCESSING TIME FOR YOUR ORDER.

Etsy shipping includes tracking but does not include insurance. If you want insurance on your package insured by the USPS, you will need to purchase insurance for an additional fee. For insurance pricing and any other methods of shipping, please convo me and I will create a custom listing to reflect the correct shipping charges. Insurance pricing on packages starts at an additional $2.20 and up based on the value of the package.

We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Seldom, but occasionally, shipments are lost in the mail. It is the buyer's responsibility to report their lost package to the USPS: https://www.usps.com/help/missing-mail.htm

Once your package leaves our hands we have no control over its delivery.

If by chance the package is returned to us, we can either resend it or refund your money providing the items are not damaged in any way.
Additional policies and FAQs
Since each item is handmade the fabric design placement on each item will vary slightly.

We accept custom orders. If you want a different style, size or color, please convo me and I will let you know the availability of that particular print. Custom orders usually take a week to complete. Work will not begin until the order has been placed and payment is received. Custom orders are final.

Please convo me with any questions.
Privacy
Privacy policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of soap, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy:
I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers:
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws:

I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access:

You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete:

You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object:

You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complaints:

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Nell Demaree, am the data controller of your personal information. If you have any questions or concerns, you may contact me at nell [!at] deboopshop.com. Alternately, you may mail me at:

Nell Demaree
DeBoop Shop
1608 Summerhill Drive
Lexington, KY 40515