decades' Shop Policies
Welcome to Decades! We are a Los Angeles based online collection specializing in women's vintage clothing. Our shop is carefully curated with a emphasis on quality, style and originality. We hand-select every garment with careful consideration placed on construction quality, fabric and styling.
Please read through our policies below. If you have any further questions feel free to contact us through Etsy Conversations.
Etsy Direct Checkout and Paypal
Orders paid with Paypal will be shipped to your Paypal address.
U.S. orders are sent Priority Mail and First Class/Economy Mail. Delivery confirmation and tracking is included in all domestic shipments. Most items will ship within 72 hours.
International orders are shipped via Priority Mail International and First Class/Economy International Mail. Insurance is included in the cost of shipping.
Customs taxes are the buyer's responsibility and are not included in the shipping charges.
Refunds and Exchanges
All sales are considered final.
If you feel an item has been seriously misrepresented you may contact us within 3 days of receipt for store credit. Shipping charges cannot be refunded.
Please note that vintage items are not new and therefore might have minor imperfections. Minor flaws or slight wear to the fabric should be expected. It is advised that you wash or dry clean your item once you receive it.
We sell only items in good wearable condition. If an item does not meet these standards it will be labeled "as is" and all condition issues noted.
When available, the vintage size will be noted in the description details. (Remember vintage sizing is not always the same as modern sizing) Because vintage clothing sizes tend to run small, we also provide an approximation of the modern size equivalent. Please understand that any size recommendations we make are only an approximation. Manufacturer and country sizing can vary widely. We do not guarantee fit. We advise that you please refer to the measurements for the most accurate indication of size.
Measurements are taken with the garment laying flat. Width measurements (bust, waist and hip) are measured from edge to edge and then doubled. Sleeve length is measured from the shoulder seam to the cuff. If the garment does not have a seam at the shoulder we provide the measurement based on where the shoulder would naturally be. Length is measured from the shoulder to the hem.
We do our best to take accurate photos of each and every item. Colors may vary slightly depending on your screen settings.
Additional Policies and FAQs
Select items may be reserved for up to 3 days. Reservations are only for serious buyers that intend to purchase the item(s). If you are not sure you want to purchase an item please do not request that it be reserved for you. Please note that a reservation is not guaranteed. Items marked as reserved are still active in the shop and are therefore able to be purchased by anyone.
Discounts are not applicable toward sale items. Only one discount may be used at a time. Some items are not eligible for discounts.
Once you have received your item, please leave positive feedback and we will do the same. If for some reason, you are not satisfied with the service, please communicate the issue through Etsy Conversations. We will do our best to try and resolve the issue. We want to make sure shopping at Decades is a great experience for you! :)
Last Updated June 4, 2014