decor8yourself's Shop Policies
Decorate Yourself with unique jewelry or one of a kind custom photo jewerly! I hope the following information will help you in making a decision about an order or answer any questions you may have. Please feel free to send me a message with any further questions!
Photo Jewelry Information:
•All photo items are permanently sealed with a scratch and water resistant material, NOT a piece of glass glued on top or a flimsy piece of plastic that you can remove. The “liquid glass” resin is permanent, waterproof and non-toxic. It will not alter or change the photos once they are embedded.
• Photos are reproduced and custom sized for each item.
•I work with you and what you specifically want and then handcraft each piece.
•I care about providing quality gifts at an affordable price.
• I can deliver your custom orders faster than the competition. Orders are completed in 1-2 weeks, while other brands can take up to 9 weeks!
I provide a uniquely designed brand of custom photo jewelry. My low prices and quick delivery make the perfect gift for someone you love or a special treat for you!
Do I make custom order and special jewelry for people?
Yes! I love working with people and creating unique, special and individual jewelry for people. If you see something you like, but want it changed or have an idea for something you think I can do, please send me a message! Most of what I do are special orders for friends and family that are separate from my etsy site.
How does the custom photo jewelry work?
Place an order on my site of the jewelry piece you want and then send me your photo via email or through an etsy conversation and I do the rest! I can even switch color photos to black & white, reduce and crop them and permanently seal them into each piece.
Which photos work best?
Pick a photo that you love. Any photo will work, but simple ones without much in the background work the best. Any size will work – I can crop them and change them to fit the shape and sizes of the pendants. I can change them to be black and white as well. The nicer the photo, the more professional the piece will be, although professionally taken photos are not necessary.
If you only want one person or face from a group shot, I can crop the person to use. You just need to indicate in your email or message who to use and the details for your piece.
How do I send my photos?
Emailing photos is the easiest way to send them. You can email them to: decorateyourself [!at] gmail.com. You can also attach photos through the etsy conversation/ message page. They allow 2 attachments to be sent, but if you need to send more photos you can create more than one message.
How long will it take to receive my custom photo jewelry?
The production time for photo jewelry is typically 1 week from the time I receive your photos & payment. I will make jewelry on the weekend from orders placed during the week. If orders are placed on a Monday, they may take a few days longer than on a Friday. If you need something by a specific date, please let me know. I take pride in fulfilling orders and sending them out as quickly as I can. If your item is for a holiday, such as Father's Day or Christmas, I will do my best to get out the order as fast as possible. Send me a message if a holiday is nearing and you're worried about it getting delivered on time. I can work with you and with shipping options to get your item delivered on time.
What is the lifespan of the products?
The photo key chains (without the metal settings) will not last forever. As with any key chain made out of a similar material like plastic, they can break after use, especially when handled roughly. Keys are usually handled roughly. Jump rings may bend or come off as well when key chains are thrown in purses and shoved in pockets. This is not considered a product defect, but something to be aware of. If the key chain is for a person who is rough with their keys and carries them in their pockets, I suggest a longer lasting option such as the key chains with the metal settings. I have these in various shapes that may not be listed on my website. Send me a message and I can work with you to custom make something special that will withstand wear and tear.
Most of the metal settings are made from silver plated pewter. Over time and with rough use, the plating on the pewter can chip off showing a slightly darker silver metal. Although, I have a bracelet with a square charm (Custom Photo Pendant) that I wear every day that has not chipped or worn since I made it a year ago. I can make sterling silver or other metal options. Just email or send me a message.
The resin is a high quality jewelers grade product that should not chip or scratch.
I don't have listed on my site that I take personal checks, however I can work with you if that is the option that best for you. Just send me a message.
Refunds and Exchanges
Due to the one-of-a-kind nature of each piece, I am unable to accept returns or exchanges. Since each piece is made by hand, no two pieces will ever be alike or "perfect". Slight irregularities in each piece should not be considered defects. Should an item appear to have been damaged during shipping, please photograph the item and email it to me. I will take every effort to remedy the issue including replacement if necessary.
Additional Policies and FAQs
I love working with people and creating unique, special and individual jewelry for people. If you see something you like, but want it changed or have an idea for something you think I can do, please send me a message! Most of what I do are special orders for friends and family that are separate from my etsy site.
Last Updated January 7, 2013