DecoratedRoom

Handmade from Rustic to Modern & everything in between.

North Ogden, Utah 9777 Sales On Etsy since 2010

5 out of 5 stars (2165)

DecoratedRoom

Handmade from Rustic to Modern & everything in between.

North Ogden, Utah | 9777 Sales

All Items

The Decorated Room

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The Decorated Room

Announcement    Find us on Instagram: @the_decoratedroom
Like us on FB: www.facebook.com/thedecoratedroom to stay up to date
Check us out at www.thedecoratedroom.com and www.shoptdrhandmade.com

Announcement

Last updated on Nov 1, 2019

Find us on Instagram: @the_decoratedroom
Like us on FB: www.facebook.com/thedecoratedroom to stay up to date
Check us out at www.thedecoratedroom.com and www.shoptdrhandmade.com

Reviews

Average item review
5 out of 5 stars
(2165)
See reviews that mention:
quality 176 shipping 176 customer service 138

About DecoratedRoom

Sales 9,777
On Etsy since 2010

Started from Love....

Started in 2014, The Decorated Room was created for the love of simple and classic Handmade items that bring joy and a smile to someone special. Made with quality and love, you will find something perfect for your home and lifestyle! Whether it's celebrating someone special or a special date, to adding a simple touch to a wedding or even a welcoming a new baby, you will find something unique in our shop!

We are 100% Handmade

Here at TDR, we create and design all of our own products. That is the most fun in what we do. It is sewn, built, painted, stamped, designed by us. We take pride in everything we create and design.

Because of our handmade nature of our items, not every stitch or line will be perfect, but we can assure you that it will make your day a little brighter and it will do what it's intended to do.
We like to use products that are natural and that is safe for you and your family. We choose fabrics and paints that are not toxic.

Shop members

  • Irving

    Owner, Builder, Maker

  • Mariel

    Supporter And Cheerleader

    I started this business with my husband and I'm so proud of where this little family business has become. Sadly, health issues have prevented me from participating but instead I will sit right beside him cheering him on and supporting him always.

Shop policies

Last updated on April 9, 2019
Welcome toThe Decorated Room! A simple and classic handmade collection for your home + lifestyle. Please stay awhile!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Because of the personalization nature of each product, and we make items as they are ordered (we don't keep stock) there will be no returns. Although if there is a mistake on our part, we will gladly replace the item at our expense.

We understand that sometimes cancellations occur. Because of the nature of our business (made to order and personalized), cancellation requests are permitted within 24 hours after purchase is made. After 3 days, there is a 15% cancellation fee if you need to cancel. If requested, we will refund your full purchase minus the 15% cancellation fee off of purchase price (not including shipping). You also have the option of converting it to Store credit which will be the full purchase price and you can use towards anything in our shop. Beyond the 3 days, cancellations are not accepted.


Please be aware in the wood crafted items, they are made using natural material and no one thing is exactly like. And that is including the stain. We will do our best to get it as close, but due to the handmade nature of each item, there will be slight variations.

All orders are non-refundable.

For our Larger items like shelves:
30 day Warranty
We will repair or replace items during this period, but the buyer is responsible for shipping expenses.

Warranty Details:

Covered:
-Screw joints and Glued Joints

Not Covered:
-Does not include cracking or splitting of wood. The material we use are natural material so there will be variations that are can't control but we will use the best looking wood as much as possible.

- Any wood movement issues and environmental issues
- Finish related Issues
- Any normal wear and tear

If a repair is deemed necessary, we will repair it at no cost. Buyer is responsible for any and all shipping related charges.
Payment
All forms of payment is accepted through direct checkout through ETSY (no checks)
Shipping
All items are shipped via USPS Priority or First Class International. US shipments take 2-3 days from the time it leaves our studio. International shipments vary based on location. We are not responsible for items once they leave our studio, but they are insured if there is damage or if it was not delivered due to PO error. We will work with you as we can submit a claim. A tracking number will be emailed to you as soon as your item has shipped.


International Shipping: We do ship internationally via USPS. We are not responsible for any taxes or fees with it arrives to the destination. Please be aware that once it leaves our studio, it is out of our hands.


Rush Service. If you purchase our Rush Service listing this allows us to bump the order to the front which cuts the production time and will be shipped normal priority. You must purchase the rush service listing. Letting us know in the notes section that you need it sooner will not bump it.
Additional policies and FAQs
We do accept Custom Orders just convo us :)

Everything is made in our pet-free and smoke-free home studio.

We can't guarantee that every stitch is straight and perfect but what we can guarantee is that all my items are made with love and that it will do what it is suppose to do, and that is, make your life just a little brighter :)
Privacy
Privacy Policy:
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information and Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order that is not listed in our shop, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Jun Basillo of TDRHandmade Studio by The Decorated Room, am the data controller of your personal information. If you have any questions or concerns, you may contact me at emailus [!at] thedecoratedroom.com. Alternately, you may mail me at:

The Decorated Room
PO Box 12383
Ogden, UT 84412

More information

Last updated on Aug 21, 2016
Frequently asked questions
Where and how do I customize my item

Super easy :) just let us know in the notes section when you check out.

What if I need it sooner than the current turnaround time?

There are 3 options.

You can purchase our Rush service (this is not express shipping) which bumps your order to the front. It will be shipped normal priority via USPS.

Or you can purchase Express shipping. Keep in mind purchasing express shipping does not bump your order to the front. It will still have the normal turnaround time but shipping time is less.

Or you can buy both Rush Service and Express Shipping to cut production time and shipping time.

What does shelf or no shelf mean?

That just means the option to purchase a little pillow stand for your little pillow.

Can we custom order a different length for the shelves that's not listed as an option?

Yes! Yes you can. Just Convo us and we can discuss it further.

Can you do different fonts and different font colors?

Yes we can! Just let us know in the notes section when you check out!

Can we request a different quote or add a name to an existing design?

Yes you can!! Just convo us if it's a total different design that way we can discuss exactly how you want it.

But if it's just adding a name or changing a color or a quote using the same format of the current design, then you can just let us know in the notes section when you check out.

Rush Service Listing Option

In order to have your order made sooner than the current turnaround time, you must add the Rush listing in your cart along with your items and make the purchase.

Letting us know in the notes section that you need it a certain time before the current turnaround or requesting to have it rushed will not be rushed. The rush listing must be purchased.

If you have any questions about the turnaround time or shipping, please convo us.

How to turn your pillow from single sided to double sided

We can take any single sided pillow and turn it into a double sided pillow. You just add this listing to your cart based on the quantity of items you want to make doublesided. And then let us know in the note section what you would like on each side of the pillow.

https://www.etsy.com/listing/232380665/turn-my-pillow-into-a-double-sided?ref=shop_home_active_2

Do you send proof?

We do upon request :) just let us know in the notes section that you would like to see the design proof before it's made. Otherwise we don't send proof if not requested.

Sending proof can also delay your item depending on how long it takes to get an approval response. If proof is requested, we will wait until we get a response approving the design before we make it.