decouverre

Painted Wine Glasses, Wedding Flutes and Ring Dishes

Toronto, Canada · 189 Sales

decouverre

Painted Wine Glasses, Wedding Flutes and Ring Dishes

Toronto, Canada 189 Sales On Etsy since 2010

0 out of 5 stars
(42)

decouverre is taking a short break

Loading

Note from shop owner Hello!
My studio is currently closed for renovations. New products are in development and will be revealed soon! I will be checking my e-mails during this time and will respond ASAP.
Thank You!

Note from shop owner

Last updated on Apr 14, 2015

Hello!
My studio is currently closed for renovations. New products are in development and will be revealed soon! I will be checking my e-mails during this time and will respond ASAP.
Thank You!

decouverre

Contact shop owner

decouverre

Shop policies

Last updated on January 26, 2015
Welcome to Decouverre! I design and painstakingly hand paint every glassware item listed. As such, each item is unique in nature and possesses the charm and originality that a mass marketed item simply cannot provide. Beautiful to collect and display in your home but do not forget to use them! These designs have been heat set on the glass for a lifetime of pleasure.
Below are my shop policies. If you have any questions regarding my shop or your order that are not indicated below, please do not hesitate to contact me. Thank You!

Accepted payment methods

Payment
I currently only accept Paypal.
Shipping
SHIPPING TURNAROUND

Regular Turnaround:
Glassware Items: 3 weeks for delivery to the US & Canada (ships via Fedex Ground with tracking).

Clay Ring Dishes:
To the US & Canada: 3 weeks for delivery (ships via Canada Post). I can upgrade to Fedex Ground for an additional $7.50 on clay ring dishes. In which case, they would then require a maximum of 2 weeks for delivery to the US or Canada. Please contact me & I will post a custom listing for you with the upgraded shipping.

To the UK & Australia (clay ring dishes only): 4 to 5 weeks for delivery. Items ship via Canada Post-Small Packet Air Mail.

Custom Design Items: Please contact me to confirm exact shipping time on custom design orders and large quantity orders.

If you need the item sooner, please contact me.

SHIPPING COST: The cost of shipping posted on the listing is the maximum that will be charged. If shipping is less than the posted rate you will be reimbursed the difference. Please contact me if you would like a quote on combined shipping (it may be less than the posted rate depending on your location and items ordered). Either way, you will be reimbursed for any shipping overages.

PACKAGING: All items are securely wrapped in layers of bubble wrap & peanuts to ensure they are protected from breakage but if for some unusual reason your items are broken in transit, they will be replaced at no cost to you (please be sure to advise of breakage as soon as item is received).

GIFTS: Please indicate that this item is a gift & if this order is to be shipped to an alternate address. Although I do not provide gift wrapping at this time (as items must be encased securely) I can include a lovely card with your personal message for that special person. Please indicate your request and message when ordering.

CUSTOMS: Please note that there may be additional custom, duty and tax charges that are incurred as item passes the border. These additional charges are the responsibility of the buyer.

CARE:

Hand Painted Glassware/Ceramic/Porcelain Items:
Although the paint I use is rated dishwasher safe, I recommend hand washing these special items with warm soapy water and a soft cloth.

Clay Ring Dishes: Use a soft damp cloth to wipe clean
Refunds and Exchanges
If for some reason you are not fully satisfied with your purchase, you will be refunded in full less cost of shipping and handling. Please be sure to notify within 7 days of receipt of item. Custom orders excepted-there are no refunds on custom orders.
In the rare instance that your items are damaged in transit, please contact me as soon as possible and I will send a replacement to you at no cost.
Additional policies and FAQs
CUSTOM ORDERS: If you would like a design/ pattern on another style of stemware, ceramic or glassware, please let me know-many styles are available including decanters. I would be happy to help you with any special request.