We are in beautiful New England, where we get to experience the wonders of all 4 seasons and hope you will enjoy some of our views as well :)
If you have any questions, requests, etc. send a convo, we'll get back to you as soon as possible!
You can also follow us on Twitter if you want to know when new items are listed! http://twitter.com/djphotography
Accepted payment methods
Returns and exchanges
However, we require Delivery Confirmation with every shipment (insurance is up to you to request) so we don't expect to have any lost packages.
Items will be properly packaged for shipping as well, so we don't anticipate any damaged items.
Colors on your monitor may differ from the actual print, although we do our best to describe the items being sold.
If you have any problems with your order, please contact us immediately. Contact within 3 days of package receipt is required so we can try to work something out that works for both of us.
Most photographs will only be printed after the order is paid for and the payment clears (unless otherwise noted in the listing). Payment is expected immediately after purchase. No exceptions.
Your PayPal address and Etsy address must match for us to process your order quickly.
Sending gifts to another address would be our pleasure, if you just let us know at the time of purchase.
Insurance is optional, let us know, then we can adjust the rate for you.
We will ship internationally, please contact us for shipping rates.
Each item will be properly packaged to be sure your prints arrive in the same condition they were shipped in.
Items will be shipped as soon as possible after payment is received, usually the next day.
We will be sure to get any packages shipped ASAP upon request (i.e. gift, Christmas, etc.) as long as you request it. Shipping charges will vary.
Additional policies and FAQs
-Most photographs (unless otherwise noted) are available in prints UP TO 20x30 inches, and we can also do a canvas print in the 16x20 inch or 20x30 inch size. Ask for pricing.
-Prints are not made until purchased and may take up to 2 weeks to process and be received (unless otherwise noted in the listing).
-Photographs are printed professionally (not on a home printer).
-Copyright watermarks will not appear on your printed art piece.
-Allergies?? Our studio is cigarette smoke free, although we do burn candles, and enjoy our open fireplace (we're in New England...winters can be brutal). There is a cute little dog that is always under Mom's feet, but, since our photographs are only printed (out of studio) upon purchase, they should not be around more than a day before shipping and the doggie will not be seeing them, smelling them, eating them, or shedding on them :)