DeeplyRootedLove

Deep Connections Dainty Designs

Miami, Florida | 326 Sales

DeeplyRootedLove

Deep Connections Dainty Designs

Miami, Florida 326 Sales On Etsy since 2013

5 out of 5 stars (74)

Announcement   Welcome to my boutique shop. Here you will find unique personalized jewelry and gifts for your family and friends. My designs celebrate love and life. All the items in my shop are handmade by me with love and inspiration. I use high quality sterling silver, Vermeil Style delicate charms and gold filled chains and rodium plated sterling silver chains in my work. Each piece is carefully crafted at my home studio, put on a exclusive sentiment card and beautifully packaged.I take pride in my work and strive to deliver a high quality product. You can also follow my journey on Facebook/ Instagram @ PoojaAroraDesigns.
Thank you for looking.

Announcement

Last updated on Apr 1, 2019

Welcome to my boutique shop. Here you will find unique personalized jewelry and gifts for your family and friends. My designs celebrate love and life. All the items in my shop are handmade by me with love and inspiration. I use high quality sterling silver, Vermeil Style delicate charms and gold filled chains and rodium plated sterling silver chains in my work. Each piece is carefully crafted at my home studio, put on a exclusive sentiment card and beautifully packaged.I take pride in my work and strive to deliver a high quality product. You can also follow my journey on Facebook/ Instagram @ PoojaAroraDesigns.
Thank you for looking.

Pooja Arora

Contact shop owner

Pooja Arora

Reviews

Average item review
5 out of 5 stars
(74)
See reviews that mention:
quality 11 shipping 15 customer service 12
View all 74 reviews

About

Celebrate Love Life Family and Friends

Welcome to my Etsy shop!
I am a metalsmith based in Miami, Florida. My life revolves around my family and friends. I truly celebrate love and life everyday and draw creative inspiration from the it. You will find my designs reflect this inspiration. So whether you are looking for a personalized anniversary gift, baby shower gift, wedding gifts, bridal shower gifts, gifts for men, you will find something in my shop.
After my son's 1st birthday and our move to Miami, I quit my 8-5 product development job in the apparel/ fashion industry and decided to pursue my creative side. I enrolled in metal smithing and studio art classes at the Miami Dade College and was instantly hooked to the metal arts, so much so that I stayed at the metal studio for a year. It became clear to me that playing with fire and metal was what I wanted to do for the rest of my life. I converted my garage into a studio and became a tool junkie. My favorite creative materials are silver, copper, stones, and leather: glint and grit chiseled to beauty. My work is inspired by events/people in my life, places I have been to, my rich Indian heritage, and the new techniques I am mastering. I bring years of product development experience to my jewelry work, and I strive for perfection in my craft. Thank you, Pooja Arora

Around the web

Shop members

  • Pooja Arora

    Owner, Designer, Creator

    Hi! I am a metal smith based in Miami, Florida. Playing with fire and metal is what I am passionate about. My favorite creative materials are silver, copper, stones, and leather. I bring prior product development experience to my work.

Shop policies

Last updated on January 11, 2019
Pooja Arora Designs would like to welcome you to our Policy page!
Here you will find my policies regarding payment, shipping, refunds and exchanges!

In my shop, you will find personalized handmade jewelry and gifts for your family and friends and unique handstamped jewelry celebrating love and life.I work hard to put out a quality product and ensure I exceed my customers expectation.

I would also like to encourage you to always check out our Shop Announcement at the top of our home page.

If you have a question that is unanswered by my current policies, please feel free to message me directly using the “Contact Shop Owner” button on the left hand side of this page!

I design and make every piece by my own hands with love and passion for metal smithing. Every piece is made with hand and not by machine, it may differ slightly from the photos ensuring it has its own unique individuality and beauty.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Non Personalized items

Providing high quality items to my customers is my no 1 priority, If for some reason you are not happy with the item, pls. contact me via Etsy messages. I will try my best to resolve the matter.
If a customer would like to request a refund, they must do so in writing via Etsy conversation within fourteen (14) days of receipt of product. Receipt is proved by date tracking number states delivered.

Non Personalized items

Providing high quality items to my customers is my no 1 priority, If for some reason you are not happy with the item, pls. contact me via Etsy messages. I will try my best to resolve the matter.
If a customer would like to request a refund, they must do so in writing via Etsy conversation within fourteen (14) days of receipt of product. Receipt is proved by date tracking number states delivered.

Customers are required to provide documentation of any damages sustained to product via photographs, and must mail product back to prior to receiving any refund.

DeeplyRootedLove reserves the right to deny a refund request if order is returned with damage or signs of wear and tear sustained by the customer’s inappropriate use.
Examples of circumstances that do not qualify for refunds/exchanges include (but are not limited to):
-Incorrect shipping address (placed by the customer)
-Wrong product ordered by customer
-Shipping delays
-Buyer’s Remorse

It is the responsibility of the customer to ensure their order is correct at the time of placement, and by purchasing a product from DeeplyRootedLove, the customer agrees to the terms and conditions set forth within these policies.


Personalized Items
Personalized and hand stamped jewelry are specific to your needs and hence non refundable.If you are very unsatisfied with your product for any reason, I do encourage you to message me directly. Pls. check all the spellings, dates correctly before relaying the information to me. If the mistake in the spelling and dates is from my end, I will fix it at no additional cost!

If you have any issues/questions with the product, pls. do not hesitate to email, Sometimes they are an easy fix and easily be resolved. Also hand stamping is done my hand and will not be perfect.
Payment
Pooja Arora Designs accepts Paypal, Etsy Gift Cards, Visa, American Express, MasterCard, and Discover credit cards, personal check or money order. In the case of a personal check, the item will be put into work once the check clears in the bank.

Payment is due at the time of order, and Pooja Arora Designs reserves the right to cancel a transaction is payment does not clear within five (5) days of order placement.

You do not need a PayPal account to use this option, and can sign in as a Guest. To use this option, please follow the prompts and refer to PayPal.com for any additional questions.
Pooja Arora Designs accepts Paypal, Etsy Gift Cards, Visa, American Express, MasterCard, and Discover credit cards, personal check or money order. In the case of a personal check, the item will be put into work once the check clears in the bank.

Payment is due at the time of order, and Pooja Arora Designs reserves the right to cancel a transaction is payment does not clear within five (5) days of order placement.

You do not need a PayPal account to use this option, and can sign in as a Guest. To use this option, please follow the prompts and refer to PayPal.com for any additional questions.

If you purchase an item that requires confirmation or customization of any kind you are required to provide all needed information at the time of order. Pooja Arora Designs will make one good faith attempt to contact you via Etsy conversation. If you do not respond within three (3) days, your order will be cancelled and a refund will be issued minus a 20% restocking fee.
Shipping
All orders are shipped USPS via First Class mail and all domestic United States address orders will receive a delivery confirmation and tracking number. You will receive a confirmation email from Etsy with this information once I ship your order. Orders over $45 will be send with insurance.

* Shipping Adress **

- It is the responsibility of the customer to ensure correct shipping address at the time of order placement, and Pooja Arora Designs is released from any liability should the customer order with an incorrect address.
All orders are shipped USPS via First Class mail and all domestic United States address orders will receive a delivery confirmation and tracking number. You will receive a confirmation email from Etsy with this information once I ship your order. Orders over $45 will be send with insurance.

* Shipping Adress **

- It is the responsibility of the customer to ensure correct shipping address at the time of order placement, and Pooja Arora Designs is released from any liability should the customer order with an incorrect address.
- Current Etsy Protection requirements do not allow for postage to addresses other than those listed on your Etsy account, and as such we will only ship to confirmed addresses. I ship to the address on the etsy order and will not be responsible for items lost because of wrong address provided by the buyer.

**Undelivered and returned items**

- If your personalized order is returned to me as undeliverable or refused, no refund willl be issued. For non personalized items, a refund is issued minus the shipping costs. Shipping charges are nonrefundable.
- If you would like me to send your order once again to you at a different address, you are responsible for the second round of shipping.
- Pooja Arora Designs will not send the returned shipping to the undelivered address the second time.
- For non personalized orders, If you do not respond within three (3) days after a returned product, your order will be cancelled and refunded minus the shipping costs plus a 20% restocking fee.
-Further, if the tracking number shows your order is delivered, it is the responsibility of the customer to arrange any disputes directly with the postal service as will not offer additional product in the case of a missing package. I am always available to help guide you through the process of starting a claim if you need assistance. You also have the option of having your item shipped with signature confirmation. Just convo me when placeing the order.
- DeeplyRootedLove is released from liability for delays in shipping once a package has left our care. We are unable to control shipping factors such as weather, staffing errors, or delays and by purchasing a product from DeeplyRootedLove, the customer recognizes that all shipping profiles are estimates and not guarantees of time.

**For International Customers**
- It is the responsibility of the customer to be aware of all international and customs fees as these are not included in the price of your transaction with DeeplyRootedLove.
- All custom fees and VAT charges are levied by your government, and by law can only be paid by the individual that resides within the country of delivery.
- By law, I will fill out all customs forms appropriately and will not falsify information as it is illegal to do so.
Additional policies and FAQs
Customer Satisfaction
Meeting and exceeding my customers expectation is my top priority. If you are not satisfied with your order for any reason please send me a message through Etsy conversation. i ll do my best to resolve it.

Communication
When you send me an order, I will send an email confirming receipt of the order and asking any questions that I have within 24 hours. This is your time to let me know if you have any further questions or need any changes.I will respond to all convos within 24 hours.
Customer Satisfaction
Meeting and exceeding my customers expectation is my top priority. If you are not satisfied with your order for any reason please send me a message through Etsy conversation. i ll do my best to resolve it.

Communication
When you send me an order, I will send an email confirming receipt of the order and asking any questions that I have within 24 hours. This is your time to let me know if you have any further questions or need any changes.I will respond to all convos within 24 hours.

Once your item is shipped, you will receive a notification with all the shipping details.

Packing
All the items are shipped in a gift box with cotton fill.