deEpoca

curated goods for a beautiful home

Portland, Oregon

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De Epoca

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De Epoca

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Quality 9 Shipping 56 Customer service 22

Shop policies

Last updated on June 29, 2019
Thank you for visiting the de Epoca Vintage shop.

My philosophy is simple. I love beautiful vintage items and enjoy shopping and curating a selection of interesting and functional pieces to share with others. I hope that each vintage find I list will be purchased by people who will enjoy them.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We cheerfully accept returns on any items within 7 days of delivery. Please send a convo if you wish the return any items, so that I can expect the return. Any return shipping is the responsibility of the buyer and a refund (minus shipping costs) will be processed as soon as we receive the return and inspect it.

If your purchase arrives broken or in a condition other than described in the listing, please contact me and I will work with you on a resolution to the problem. Be sure to take photos of any damage to the item and the shipping box so that I may have a better idea of what has happened. Thank you.
Payment
Payment must be made in full on all item listings before shipping.

De Epoca prefers Etsy checkout, but also accepts payment via PayPal.
Shipping
de Epoca ships via USPS or FedEx depending on buyers location and shipping cost. If you have a preference as to carrier, please contact me and I will do my best to accommodate your request.

I do my best to ship ASAP, but please allow up to 3 business days for your order to ship.

As de Epoca Vintage is all about used vintage items, all shipping materials are reused as well. I thoughtfully and carefully package all items to withstand tough shipping conditions, but occasionally damage does happen. Should you receive a damaged item, please contact me as soon as possible so I can attempt to remedy the situation.
Additional policies and FAQs
I often get inquiries from people looking for certain items. While I cannot guarantee that I will be able to assist you in your search for that special piece, I do often lookout for specific items for others, so please be sure to ask!