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defdif

DEFINITELY DIFFERENT DEFDIF

defdif's Shop Policies

Welcome

DEFDIF (Definitely Different)

We offer a variety of antique/vintage items that we have obtained over the years. We always strive to do our best to describe items accurately and provide photos that give you a real feeling of the item.

Add me as a favorite because we add new items several times a week and you might find something you can't live without.

Please understand that we sell vintage and vintage items are at least 20 years old and unless they have been kept in their original packaging and tucked away in a time capsule somewhere, they have had 20 or more years of handling, wear and tear. They are not in perfect condition, rather have maintained their vintage charm.

We do our best to mention any flaws that we see but we might miss small things from time to time. Please understand this when buying vintage!

Payment

We accept payment through PAYPAL. Please make payment at time of purchase.

If you are having problems with PAYPAL please let us know.

We will always try to reach you first through ETSY conversation or E mail if we have not received payment or response. We will relist the item if payment or a response has not been received in 3 days.

Shipping

Orders are shipped within 48 hrs.

We ship mostly USPS priority mail with DELIVERY CONFIRMATION. If you prefer other shipping methods just let us know. Depending on your location priority mail takes about 2 to 3 days. (Parcel post can take a lot longer about 7 to 14 days. However, parcel post can take up to 30 days.)

Books will be shipped via media mail.

For faster shipping please be sure that your PAYPAL and ETSY addresses match- otherwise it will delay your shipping.

We will combine shipping prices for purchases on multiple items. If the price for combining isn't already specified, you can contact us for an estimate or we will refund the overage after purchase through PAYPAL.

I often use recycled boxes and clean packing material. Let me know if that's a problem.


We ship internationally. International customers please contact me before purchasing. So we can give you the shipping cost.

Note that we do ship internationally, but buyers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries. Please also be aware of your country's individual laws regarding imports. We cannot be held responsible for any item held by customs.

We are happy to refund shipping amounts over $2.00 above actual costs.

Refunds and Exchanges

We package your items safely and carefully to prevent damage during shipping.

However, we cannot be held responsible or liable for loss or damage of items shipped.

Please contact us if you are in any way not pleased with your purchase. We would appreciate contacting us first to settle any issues you may have with your purchase.

Additional Policies and FAQs

Please feel free to ask us as many questions as you want about items in our shop.

You can also request additional photos to help you determine if you want to purchase the item.



Last Updated February 3, 2011