dekanimal

dekanimal Art & illustration

Hong Kong, Hong Kong
3,477 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

dekanimal is taking a short break

Loading
P.M. LEE

Contact shop owner

P.M. LEE

Reviews

No reviews in the last year
See reviews that mention:
Quality 54 Shipping 91 Customer service 44

About dekanimal

Sales 3,477
On Etsy since 2008

Dekanimal's Art and Illustrartions

I am an illustrator + graphic designer based in Hong Kong.
My art work is mainly about animals and nature and they reflect my passion in life and love.

Shop members

  • P.M. LEE

    Owner, Designer

    I am an illustrator + graphic designer based in Hong Kong. My original illustrations and cards are mainly about animals and nature and they reflect my passion in life and love.

Shop policies

Last updated on March 2, 2019
Welcome to deKanimal

I am an illustrator based in Hong Kong.
My art work is mainly about animals and nature and they reflect my passion in life and love.

Pinterest: Dekanimal Art
Instagram: Dekanimal Art
Facebook: http://www.facebook.com/dekanimal

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
++ IMPORTANT NOTICE FOR REFUND ++
Please note that all items are non-refundable or no exchange after order is shipped except the package is lost during delivery.
Refund will not be offered unless we receive the proof of lost from the Post office. Please contact us if you have not received your order after 20 WORKING DAYS from the date of shipment. We will open a case at the post office for investigation. It usually need 2 weeks time for the process of investigation and the reply from your local post office.

Please feel free to ask anything about the item before your purchase.
Thank you for your understanding.
Payment
Please settle the payment within 3 days of purchase.
Shipping
*** Special shipping arrangement from 2 MARCH until 10 MARCH, 2019 ***

We are working on a special project this week. Orders from 2 MARCH, 2019 until 10 MARCH, 2019 will be dispatched on / after 12 MARCH, 2019. Please message us if you have any question before placing an order.


++ IMPORTANT NOTICE BEFORE PURCHASE ++
Shipment takes about 10 WORKING days from the day of shipment, however, it may delay due to the time of inspection at CUSTOM or flight schedule.

Express Mail upgrade option available at check out which takes only 3 - 5 working days at $20 additional to the original shipping fee.

++ NO Refund when delay is happened ++
We will NOT responsible for the delay during delivery. Since shipping time and delay is out of our control. Payment will NOT be refunded when delay happens unless the package is lost during delivery and black and white proof by your local post office.

++ CUSTOMS ++
All orders will be marked as "Merchandise" in the custom form. Buyer may have to pay customs fees / duties, they are set by the government/state of the destination and it is the responsibility of the buyer.

++ IMPORTANT NOTICE FOR ORDER REPLACEMENT ++
If the post office failed to deliver the package,
your local post office will leave you a note to contact them. They will hold the package for you a short period. In case the package is returned to us, you can choose to pay the second shipment for the replacement or refund the orders but shipping fee CANNOT be refunded.

Thank you for your patient and have a wonderful day :)
Please feel free to contact us for the policy above.

Pinterest: Dekanimal Art
Instagram: Dekanimal Art
Facebook: http://www.facebook.com/dekanimal