dekoprojects' Shop Policies
I create jewelry using recycled materials, such as plastic from PET bottles and paper beads. I often use some old beads and buttons from my collection (found or received from my friends).
I want to convince people, that they can find beauty in every material, even if they consider something to be simple rubbish.
I don't speak English perfect, as I don't speak perfect German and Spanish, but when you contact me use one of these languages, which is the most convenient to you. Polish Etsians - please use Polish :)
I accept payments only via Paypal. I wait 7 days for your payment. After one week I'll cancel your order.
You should pay only one shipping cost, even if you buy more than 1 item. Just add the additional cost from "With another item" column.
I prefer shipping with priority mail. If you would like to ship your order with registered mail, which is considered safer but it's NOT quicker & costs more - ask me for it, I'll inform you about the new shipping cost.
I wrap my jewelry in bags or boxes handcrafted by me and ship them in bubble envelopes by priority mail, within 3 days after receiving your payment.
Usually priority mails come to USA in 10-14 days and even faster to European countries.
Please, let me know when you receive your package.This information is REALLY important to me.
In a case that you won't receive the package in 2 weeks, inform me about this It's better to worry accompanied than to worry alone :)
I wait until you give me feedback first. I am always thankful for every order and good transaction, so your feedback is more important than mine.
I do not recommend you shipping purchases straight to the address of the person, whom you want to give a gift. When you can give it personally - better do it, it's safer and more ellegant way. If not - receive the package from me and then send from your address to another person.
WHOLESALE & BULK ORDERS
If you'd like to buy some more copies of my items, but you don't see such amount available in my shop, please, convo me, maybe I can make a copy of it especially for you.
I can offer you up to 25% discout per item, depeding on the item, if:
- you're going to buy at least 5 items from my shop (including copies of the same thing)
- you ask me about it :)
After we mesh together all the details of your order via convos, I'll make a special listing - CUSTOM ORDER for you including all of the chosen items with discounts.
Refunds and Exchanges
Though I have only as little influence on packages on it's way to you as you have, I will accept all returns and refunds that have a good reason. Just write to me if something unwanted by us both happened and ask me for refund if you think it's honest.
Additional Policies and FAQs
I want to make people like my works & the way I promote it. I'm always happier if my customers are not quiet about the transactions. Every time people write to me how much they liked their new jewelry from my shop they bring me more energy to create. So, please, be open :)
If you'd like to have an item similar to the one that has been already sold - let me know. I will tell you how much will it cost, how much time it'll take me to re-create it & make a "made to order" listing if you decide to buy it.
If you'd like to buy one of my items but you think that the size of an item isn't proper to you - write to me, maybe it's possible to change it for you.
Last Updated April 15, 2015