Delaforja

Wrought Iron Wares

Ocean Shores, Australia · 13 Sales

Delaforja

Wrought Iron Wares

Ocean Shores, Australia 13 Sales On Etsy since 2011

5 out of 5 stars
(7)

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Note from shop owner I finely craft wrought iron door handles, art and gift wares. They are individually created on the forge then plated with silver, bronze or chrome. Please visit www.delaforja.com for more examples of my work. I'll be back soon, please leave a message and I'll get back to you. Nyree

Note from shop owner

Last updated on Jun 26, 2018

I finely craft wrought iron door handles, art and gift wares. They are individually created on the forge then plated with silver, bronze or chrome. Please visit www.delaforja.com for more examples of my work. I'll be back soon, please leave a message and I'll get back to you. Nyree

Nyree L Smith

Contact shop owner

Nyree L Smith

Reviews

Average item review
5 out of 5 stars
(7)
View all 7 reviews

Shop policies

Last updated on March 22, 2018
Welcome to Delaforja’s on-line shop!

Hi, I'm Nyree and I design and create every item that comes out of my studio. I want everyone who shops here to be completely pleased with their purchase and the service they receive. All pieces are lovingly created by hand, so no two items are identical. That’s the beauty of these products! Please allow for slight variances from what is shown in the photos and listed dimensions.

All the items in the door handles range include complete descriptions and installation instructions. Please feel free to “Convo” me with any queries or comments you may have about any of the items listed in the shop or the services and discounts referred to below.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
• Up to 50% refund applicable on items “lost” by shipping company during transport to destination.
• If the item(s) does not meet your expectations I'll accept the return and refund all but the shipping and handling costs. The item must be returned to me in good condition. This offer is not normally applicable on custom made orders however exceptions can be made depending on the nature of the complaint (I want you to be happy!).
• I package items for safe travels however please contact me immediately if your purchase arrives damaged. I may be able to repair it, or remake it for you if necessary.
• Photographs may be requested of the damaged item and its packaging kept for inspection.
• All returned items must be shipped with tracking confirmation and a message sent to me with the tracking reference number.
• Returns are accepted within 15 days of receipt.
Payment
• Payment method accepted: PayPal (who also accepts credit cards
without needing a PayPal account).
• Payment is due in full at time of order.
• I will verify payment is received before shipping an item.
• Prices are non-negotiable.
Shipping
PACKAGING

• Each item from the Home Wares Range is packed in a sturdy, custom
made, brown cardboard gift box trimmed with a “Delaforja” printed green and gold ribbon. The box is similar in design to a large shoe box and most of the surfaces are two layers thick.
• Inside, the item is cushioned against high density black packing foam.
• I protect the gift box for transport by wrapping it with a layer of plastic (optional but advisable if the item is a gift) and then another layer of brown packing paper. The vases with glass cones are wrapped with an additional layer of non rigid corrugated cardboard instead of paper.


SHIPPING

• Ready to ship items are shipped within 1-3 working days from cleared payment (normally clearance is received within 2-3 working days from order).
• I ship items on a Tuesday, Thursday and Saturday.
• Most items are shipped via Australia post's "International Priority" service with a tracking reference number.
• Australia, 3-7 Days
• UK and Europe, 8-15 working days
• North and South America, Asia and Australia, 8-15 working days
• If you would like to purchase insurance, please send me a “Convo” and I can arrange it for you.
• International buyers (outside of Australian territory) are responsible for any and all duties and customs charges that may be incurred. All shipped orders are marked "Merchandise" and include the sales invoice with the package.
• All items sold within Australia will automatically incur a 10% IVA charge
(sales tax).
Additional policies and FAQs
SERVICES AND DISCOUNTS

• Custom made orders are welcome. For instance if you see an item you like but would prefer a different color or size I am happy to accommodate.
• We can also discuss custom orders for designs that are not part my shop range. Visit my website (www.delaforja.com) to see the range of styles I work in and objects I build in metal. This includes original art and antiques reproduction. The possibilities are endless!
• All custom made items are discussed, listed and sold through the convenient and friendly Etsy.com shop: www.etsy.com/shop/delaforja.
• Discounts may be available for custom made orders of 12 pairs or more of any one style from the Door Handles Range.
• Discounts are available on orders of matching “sets” from the Home Wares Range, minimum 3 items, please “Convo” me before you make purchase.
• Listed items may be reserved for a 2 day period. If the item goes unpaid the hold will be removed automatically.
• Replacement glass cones (for the vases) can be organized and ordered by sending me a “Convo” via the Delaforja shop.


HOW TO PLACE A CUSTOM MADE ORDER

1. Send me an Etsy “convo” letting me know your custom order request.
2. I will then confirm the price and the expected delivery date.
3. Once the price is approved I will list your requested item(s) in the Delaforja shop (marked “not yet made”) at the quoted price plus shipping.
4. You are then able to pay for the item(s) and the order is in!
5. Within 5-8 weeks your order will be ready and at your doorstep! You may cancel the order during this time however you may not be eligible for a full refund.