DelawareArtisansCoop

Delaware Artisans Cooperative

On Etsy since 2007

DelawareArtisansCoop

Delaware Artisans Cooperative

73 Sales

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DelawareArtisansCoop

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DelawareArtisansCoop

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Shop policies

Last updated on February 4, 2011

Accepted payment methods

Returns and exchanges
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RETURN POLICY
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We stand by our work and want you to be satisfied with your purchase.

Returns are accepted up to 14 days after delivery upon prior approval by Delaware Artisans Cooperative if the item is in the original condition and has not been worn or used. If your return is pierced earrings, there will be a $1.50 (US) charge for base metal ear wires and a $3.00 (US) charge for Sterling Silver. This charge is to replace the ear wires since they must be changed for sanitary reasons.

Shipping costs (both ways) are not refundable. You are responsible for insuring shipping and delivery confirmation. The only on return shipping fees is in the event a mistake was made with your order. We will gladly refund the return shipping you pay as well as shipping you the correct item.

Clyde does his best to make sure the colors in the photos posted are as accurate as possible. However, keep in mind that colors may look slightly different on your screen. Please ask if you have any questions.
Payment
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PAYMENT
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For US based buyers, our preferred method of payment is PayPal. Please convo us if you are interested in any other form of payment before clicking buy. Please pay upon completing your order. Shipment is initiated only after payment is confirmed.

For International buyers. PayPal payment is the only method of payment accepted. No exceptions. Please pay upon completing your order. Shipment is initiated only after payment is confirmed. Shipment internationally must be determined before your payment is complete, so please convo us if you are interested in any item.
Shipping
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SHIPPING
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We do everything within our control to ship to you quickly and safely. We want you to be 100% satisfied with your purchase.

With that said, your item(s) will be shipped within one business day after payment is confirmed. Depending on the item, your order will be well packaged in a sturdy box or bubble mailer. For your protection, along with mine, your package will be mailed to the address you have on file with PayPal. Please make sure this address is accurate.

Shipping costs are estimates. We strive to only charge actual shipping costs and will remit a refund if you are charged too much in the final invoice!

Delaware Artisans Cooperative is not responsible for packages in the unlikely event they are lost or damaged in the mail. However, we will do our best to help resolve any problems.

Affordability, safety, and conservation are more important to us than fancy packaging, so items pieces are carefully packed in clean recycled bubble wrap, tucked into a reusable ziplock bag and then into an eco-friendly bubble mailer or box.

WITHIN THE UNITED STATES

Your order will be mailed with delivery confirmation using the most cost effective method we can find depending on the weight of the item for purchases over $50.00. If you would like delivery confirmation or insurance, please convo me for an adjustment in the shipping rate.

Please be aware that if you do not wish for delivery confirmation or insurance (for items under $50.00), you take full responsibility for the item as we are not responsible for items lost during shipment.

We have changed our policy regarding insurance for most items. To keep cost for shipping at a minimum, we will not include insurance in the price outlined for shipping charges unless the item is extremely fragile. If you wish for insurance to be included, please initiate a conversation with us so that we can create an adjusted invoice.

OUTSIDE THE UNITED STATES

Please convo us before paying for the item to discuss the cost for shipping.

Delaware Artisans Cooperative is not responsible for any duty, fees, or import taxes.
Additional policies and FAQs
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GENERAL
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Jewelry: Please handle all your jewelry with care. Impact can stress the metal and stone resulting in cracks and breakage. Sterling silver naturally tarnishes over time, so to keep it in a sealed container when not in use. A silver-polishing cloth is inexpensive and good to have on-hand. From time to time you can clean your natural stones with a damp, non-abrasive cloth. Avoid getting them in contact with harsh chemicals or soaking anything in water or other liquids.

Fabric and Yarn: Unless otherwise indicated, most items must be dry cleaned.

Photography: All photographs decay slowly over time. Silver Gelatin prints are archival washed and fixed to ensure the photo will not decay or yellow over time. Digital prints are printed on acid free paper with high quality photography pigment ink. Keep photos out of direct sunlight.
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COPYRIGHT NOTICE
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Please respect that all our original art is copyrighted.

No photography and no artwork located in Delaware Artisan Cooperative’s online shopping site may be reproduced in any manner without the advanced explicitly written permission of Delaware Artisans Cooperative. Written permission will only be granted upon certain minimum terms and conditions to be determined by Delaware Artisans Cooperative and will require upfront written acknowledgement from Delaware Artisans Cooperative for each and every use. All photographs and artwork created by artisans represented by Delaware Artisans Cooperative are copyrighted intellectual property and use of such property by an unauthorized party will result in legal action. Costs associated with legal action taken will be born solely by the unauthorized party. Violators of such copyright will be liable for infringement and damages including, but not limited to maximum allowable limits, punitive damages and attorney fees.