dellcovespices

Popcorn seasonings / BBQ rubs / Cocktail rim sugars

Illinois, United States · 18408 Sales

dellcovespices

Popcorn seasonings / BBQ rubs / Cocktail rim sugars

Illinois, United States 18408 Sales On Etsy since 2010

5 out of 5 stars
(4353)

Announcement   Dell Cove Spice Co.® - Chicago-based makers of gourmet popcorn seasonings, BBQ rubs, cocktail garnishes & unique food gifts for entertaining with style. Phone calls welcome! (312) 339-8389 Need recipe ideas and cocktail how-tos? Join us here: http://try.dellcovespices.com/signup/

IN CHICAGO? Visit our retail shop to pick your order up locally:

4302 N. Pulaski Road
Unit A (it's the storefront)
Chicago, IL 60641

The shop is on Pulaski and Elston, about 2 to 3 blocks north of Irving Park. There is plenty of street parking!

We are a small family run business, insured and licensed S Corp. and work out of our certified commercial kitchen that is nut free. We hand blend and package all of our products on a made-to-order basis, so please allow 2-to-5 business days for your order to ship out.

Join our mail list for specials and new product announcements: http://eepurl.com/t5DyL

Announcement
Last updated on Jul 21, 2016

Dell Cove Spice Co.® - Chicago-based makers of gourmet popcorn seasonings, BBQ rubs, cocktail garnishes & unique food gifts for entertaining with style. Phone calls welcome! (312) 339-8389 Need recipe ideas and cocktail how-tos? Join us here: http://try.dellcovespices.com/signup/

IN CHICAGO? Visit our retail shop to pick your order up locally:

4302 N. Pulaski Road
Unit A (it's the storefront)
Chicago, IL 60641

The shop is on Pulaski and Elston, about 2 to 3 blocks north of Irving Park. There is plenty of street parking!

We are a small family run business, insured and licensed S Corp. and work out of our certified commercial kitchen that is nut free. We hand blend and package all of our products on a made-to-order basis, so please allow 2-to-5 business days for your order to ship out.

Join our mail list for specials and new product announcements: http://eepurl.com/t5DyL

David and Patricia

Contact shop owner

David and Patricia

Updates

Getting ready for Halloween with new holiday cocktail rim sugars and party drink recipes! Find a recipe for your party at try.dellcovespices.com
Need a blue cocktail drink idea for a special event? Check out our recipe blog: http://try.dellcovespices.com for directions of how to make this Blue Lagoon margarita recipe.
View all 29 updates

About

Connecting & Creating Memories with Food

When people ask us how we started our family business, we point to the recession and the collapse of the newspaper journalism industry.

It was early 2010. I was a national correspondent and my newspaper's parent company had filed for bankruptcy. My editors were closing my office and moving my job from the Midwest to Los Angeles. David and I were newly married. We assumed that David would be able to find work fairly easily in California.

We were wrong.

Months passed. We longed to be together. So we started to cook at the same time - three time zones away from one another - and talk on the phone or over Skype. Cooking became our date night, a way we could connect, create memories and share stories of what happened during our day.

Money was tight. But my parents had raised me to believe that you don't have to be rich to eat well. So for holidays and special occasions, we gave our loved ones edible luxuries of our own making. Hand-made infused sugars and salts, for baking cookies or sprinkling over popcorn. BBQ seasonings whipped up to make friends sweat. Homemade spice kits filled with ingredients discovered at organic markets or off-the-beaten-path farms.

A friend suggested we look into opening a shop on Etsy and sell some of our spice mixes. Maybe, she said, it could help offset the cost of our cross-country flights.

It did that. And so much more. The shop helped us reunite back in the Midwest, where we create, mix and package our popcorn seasonings, BBQ spices and cocktail bar supplies.

In September of 2012, David quit his day job at an engineering firm and runs the business full time from our certified and insured commercial kitchen and retail shop in the Old Irving Park neighborhood of Chicago. I'm a journalist by day - and I help David in the evenings and weekends.

The lessons we've learned along the way will carry us throughout our lives. Everyone has a story to tell, so be a good listener. Change is scary - and inevitable. Go ahead and give it a big hug. Ginger helps reduce stress. (But sometimes, all you really need is a good laugh and a glass of great whiskey.)

Curious? We invite you to stop by: http://dellcovespices.etsy.com

And thank you so much to Etsy, for featuring our story in the Etsy Blog! https://blog.etsy.com/en/2015/featured-shop-dell-cove-spice-co

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Shop members
  • David and Patricia Beets

    Owner, Maker, Creator

    David, a former engineering CAD-designer, is devoted to cooking with fire and runs the shop full-time. Patricia, a former bartender with family farm roots, works as a journalist by day and loves playing with food at night.

  • Veronica Ortega

    General Manager

    Veronica helps David run our brick & mortar shop in Chicago, from packing up orders to answering questions, running the shipping area and helping to design the window display. She comes from a family of fantastic cooks and is a budding mixologist.

  • Kim Leszczynski

    Graphic Artist

    Based in Colorado and a dear friend of Patricia's, Kim is equal parts artist and brilliant designer. She created our logo, and helps us hone the look and design of our packaging labels. We love her creative aesthetic (and her coffee!)

  • Selena Vallejo

    Photographer

    A fabulous Chicago-based product and studio photographer who makes our products look amazingly delicious. You can find her portfolio here: http://selenavallejo.com

Manufacturers
  • Textile Printing Company

    Chicago, IL, United States

    This husband-and-wife owned company is a small, vibrant local Chicago business that help us source our BBQ aprons and print the artwork in small batches, using eco-friendly inks, to ensure the highest quality product.

Shop policies

More information

Last updated on Sep 8, 2016
Frequently asked questions

CUSTOM AND PERSONALIZED CHOICES

Many of our product listings allow customers to personalize their order by picking from a long list of flavors or seasoning varieties. If you say you want to pick your flavors - but don't give us that information - we will attempt to contact you via Etsy's convo system and through the email address listed on the invoice. If we don't hear back from you within 7 calendar days after the order was placed, we will cancel and refund you that portion of your order.

I NEED MY ORDER ASAP! CAN YOU HELP?

If you need your order shipped out the same day - and we have the ability and ingredients to fill your order - we're happy to do so. We charge a flat $25 rush fee per rush order.

Additional fees apply if you would like expedited shipping via USPS Express Mail or Federal Express. Please contact us about setting up a custom listing for this service.

HOW LONG DOES IT TAKE FOR YOU TO SHIP DURING THE CHRISTMAS HOLIDAYS?

Our Christmas rush starts in early November and continues through late December. During this period, we do our best to get products out as quickly as possible. However, it can take TWO (2) weeks or more for orders to be filled.

During these rush times, we regularly update our shop announcement and Facebook page - http://www.facebook.com/dellcovespices - for shipping updates.

MY ORDER SHOWS THAT IT WAS DELIVERED, BUT I CAN'T FIND IT. WHAT THE HECK DO I DO?

1. Verify the shipping address on your invoice is correct.
2. Look around the delivery location for a notice of attempted delivery. (Is there a sheet of paper on your door or inside your mailbox?)
3. Look around the delivery location for your package. (Was the package left near your back door? In the front bushes?)
4. Check with neighbors and others at the delivery location, to see if someone else accepted the delivery. (This does happen. Shocking, but true!)
5. Contact your local post office, to see if they are holding the package. (The post office may not have been able to delivery the order for some reason.)
6. Wait 48 hours. Why? Packages can show as delivered via USPS, but still actually be in transit.
7. Contact us so we can help!

THE POST OFFICE SAYS THEY ARE UNABLE TO DELIVER MY PACKAGE. WHAT DO I DO?

You will need to go to your local post office branch to pick up your package. If you don't pick up your package from the post office, then USPS will return the order to us after a period of time. If your package is returned to us without a return authorization, then we will assume you have refused delivery. If it was a food product(s) you ordered, the product(s) will be destroyed due to concerns over food safety.

MY ORDER ARRIVED DAMAGED. WHAT DO I DO?

We are happy to replace your order if a package arrives extremely damaged, free of charge. Just take photos of the damaged package, email them to us at dellcovespice [!at] gmail.com and let us know what happened. We want you and your taste buds to be happy with your purchase!

WHAT IS YOUR RETURN POLICY?

Returns are accepted if the product(s) is in its original packaging and has not been used, opened or damaged - and comes with proof of purchase, such as a copy of your invoice that we sent with your order. Buyers are responsible for shipping charges to return the product(s) to us. Custom orders, such as wedding favors, are non-refundable purchases.

We must receive the product(s) within 21 calendar days after the package has been delivered, according to the delivery tracker. After that point, due to the nature of food products, we cannot accept returns.

HOW DO I RETURN MY ORDER?

Contact us by email - at dellcovespice [!at] gmail.com - to make arrangements for a return, as return authorizations are required. Returns are void if the product arrives back to us damaged. (We suggest shipping products back via USPS Priority Mail - postal insurance comes automatically!)

Finally, mail the package to:
Dell Cove Spice Co.
Attn: David Beets
4302-A N. Pulaski Road
Storefront
Chicago, IL 60641

Once we have received your return, and inspected the products, we will email you to let you know your return has arrived.

You have two options for a refund:
Option #1: Refund the amount of the original purchase, minus the original shipping fee.
Option #2: Store credit for the full amount of the original order.

Wholesale availability

Wholesale orders are always welcome and we love working with brick and mortar shops! Please send us an email at wholesale@dellcovespices.com with your business information and any questions, and we look forward to working with you.

ARE VAT TAXES INCLUDED IN YOUR PRICES?

No. We are not VAT registered in the EU or in Australia. Buyers are responsible for any customs and import taxes that may apply.