deltamoonsoap

Handmade Goat Milk Soap, Lotion Bars and Lip Butters.

Antioch, California · 2065 Sales

deltamoonsoap

Handmade Goat Milk Soap, Lotion Bars and Lip Butters.

Antioch, California 2065 Sales On Etsy since 2007

5 out of 5 stars
(765)

Shop owner

Carla

Contact

Carla

Contact shop owner

Carla

Reviews

Average item review
5 out of 5 stars
(765)
Melissa Houlihan

Melissa Houlihan on May 13, 2018

5 out of 5 stars

This is the only soap I use! I started buying it at my local farmers market but I've since moved away and now I get my fix here. Smells heavenly. My skin loves goat's milk so much I use it to shave. My favorites are Sundance, Energy, Casablanca, and Red Clover Tea but they are all fantastic. Fast shipping too!

View all 765 reviews

About

Relax, revive, repeat

It's been said that soap is to the body, what laughter is to the soul. We are inclined to believe it. We believe using a bar of handmade soap should be an experience that enriches the spirit and excites the senses.

My name is Carla, and all of the soap is handmade by me. As a vegetarian and a former Registered Veterinary Technician, where we source the goat Milk for your soap is very important. You can feel good in knowing that the goats that belong to one of our customers are very well cared for.

As busy as we get, it's so important to be able to take a little break, a little time for ourselves. You'll love indulging in a bar of handmade soap. Your skin will feel soft and smooth and nourished and the aroma will take you away!

A lot of our customers have found our soap to be very soothing. The oils have been chosen for their skin loving properties. Additionally there are no harsh chemicals in our products. You'll be happy to know that we remain in harmony with the environment. All of soap is biodegradable. Additionally we also reuse packaging materials whenever possible.

I'm an approved Etsy Wholesale Seller. Ask me for my linesheet, we'd love to work with you.

Enjoy a bar of our handmade soap, you'll feel revived and ready to take on the world again. Relax, revive, repeat!


Twitter@Deltamoonsoap
Pinterest @DeltaMoonsoap
Instagram@Deltamoonsoap

Shop members

  • Me at the Pleasanton CA Farmer Market

    Owner, I'm The, Creator

    When our 3 boys were younger and we went through a lot of soap,we began making it ourselves.! All of our soap is very mild and we're very passionate about making the best soap available! We've been selling our soap at local Farmers Markets since 2000

  • Carla

    Owner, Creator, Designer

    I love animals, I was a Registered Veterinary Technician before this became my day job. I also love anything "boho" unique, maybe a little old but still loved. I live in Antioch, CA "Gateway to the Delta". I hope you'll visit us again.

Shop policies

Last updated on February 13, 2018
We strive to make our customers happy, if you aren't happy please let us know and we'll do our best to correct the issue. We do this for you, so of course we want to know that you're completely happy!

We ship our orders out as quickly as we can, we know how much we hate waiting for something really good! Take a peek at our feedback, you will see that our customers have been very pleased with our shipping as well as our products!


Please note: In our efforts to remain GREEN, we do not send out receipts for orders, if you require one, please print it out when you place your order, I thank you and the earth thanks you :-)

Please let us know if you have any questions or comments :-)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Due to the nature of the product, we are unable to accept returns, however if there is a problem, please talk to us, we're here to make you happy! :-)
Payment
We accept PayPal as well as credit cards :-)
Shipping
Shipping is either USPS first class or USPS Flat rate. We use whichever method will give you the best deal! All shipping is done within 24 hours (excluding weekends/holidays)
We will gladly refund over-shipping charged by the shopping cart in excess of $1 or more.
Additional policies and FAQs
We are happy to arrange a reserve listing for you if there's a special something you'd like.
We are no longer offering wholesale.
Privacy
GDPR PRIVACY POLICY~~~~~~


This GDPR Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. ( www.etsy.com/legal/privacy/ )
INFORMATION WE COLLECT
When you purchase from DeltaMoonSoap on Etsy, you supply our shop, via Etsy, with the information necessary to complete an order. This information remains on Etsy as a record of your purchase, your online receipt, and any communications (convos) between yourself and us, which stays on Etsy.

I do not ever see your credit card or PayPal data - Etsy handles the financial transactions.

Therefore, the data that I am privy to, via Etsy, are

*the name you use on your Etsy account
*the name and address to whom we ship your purchase
*what you purchased
*If you have purchased from us in the past
*items and shops you have indicated that you like by clicking on a heart on each
*Any feedback you leave about a purchase
**When we send you a message through the Etsy message (convo) system, Etsy will notify you of it by email, but we do not have your email address unless you have specifically given it to us.
Communications you have with us, and information therein

We purchase and print our postage labels through Etsy.
We routinely ship via the USPS, which scans your address label to route and track your package.

HOW WE USE IT

We use the information with which you supply us to complete your order, and to comply with the Etsy Seller Policy and Terms of Use.

We use~~

*the name you use on your Etsy account
-- so that we can contact you with any questions, and you can share any pertinent information with us that you did not include when you placed your order

*the name and address to whom we ship your purchase
--so we know where to ship it

*what you purchased
so that we know what to ship

*If you have purchased from us in the past
*items you have indicated that you like by clicking on a heart on each
We often include a little gift in our orders to the continental US, and knowing what you like helps us guess what you might like.

*Any feedback you leave about your purchase
So that we might know if we need to improve our service~ We would much prefer that you allow us to work with you until you are happy with your order, but the choice is yours.


How LONG WE KEEP IT

After shipping, we at DeltaMoonSoap do not retain any of your records, but we can still see the records you have shared with Etsy.

If you would like for us to delete Etsy conversations, and any information that you have shared with us in them, we would gladly do so. This will delete them from being visible to us. I do not know if they are still visible to Etsy, since such records could be used in to clarify a dispute that could arise, and it would thus benefit Etsy to retain them all.

SHARING YOUR INFORMATION

Etsy and we share your information while we are preparing an order for you, and after the order has been shipped, Etsy alone retains those records, although we can see your information as it pertains to a sale from our shop, and we can see the information you shared with us, if in fact, you did share any with us.

We do not share your information with anyone other than Etsy and the company through whom we ship (which is nearly exclusively the USPS).

Should a government request, a legal obligation, a legal claim (like a tax law), or a court obligation require us to disclose any of your private information, we would do so only with the utmost caution.


***HOW WE SECURE PRIVATE INFORMATION COMING OUT OF THE EU
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Some of the following rights apply generally, and some are specific to your location.

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below .

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. We will delete whatever is in our power to delete (except we have a legal obligation to do otherwise.)

• Object. We do not contact buyers after an order is completed, except in the rare occasion that the buyer has requested us to do so. However, you always have the right to object to that contact from us ( and we would cease), and you have the right to object to any use of your information.

• Complain. If you reside in the EU and wish to raise a concern about OUR use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
For purposes of EU data protection law, you may contact us for any questions and concerns about our handling of your data:

Carla Brooks @ Deltamoonsoap.com

or you may mail us at
Carla Brooks
609 W 12th St
Antioch CA 94509