Announcement
Hi there, thanks so much for stopping by the shop!
SHIPPING INFORMATION:
THERE IS A 6-10 BUSINESS DAY PROCESSING TIME. I WILL DO MY VERY BEST TO GET ORDERS OUT BEFORE THAT TIME. YOU WILL RECEIVE A SHIPPING NOTIFICATION WITH A TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED. ONCE YOUR ITEM IS SHIPPED IT IS IN THE CARE OF THE CARRIER. DEMI NATURALS DOSE NOT RECIEVE ANY ADDITIONAL INFORMATION ( ONLY THE SAME INFORMATION THAT CUSTOMERS CAN SEE!). UNFORTUNATELY, ONCE YOUR ITEM HAS BEEN SHIPPED I HAVE NO CONTROL OVER THE LENGTH OF TIME IT TAKES FOR THE DELIVERY. I WOULD LIKE TO THANK EVERYONE FOR YOUR PATIENCE. I CANNOT WAIT FOR YOU TO RECIEVE YOUR ORDER.
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Reviews
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Micaela on May 31, 2023
5 out of 5 starsLongtime shopper of this seller. Amazing quality as always.
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Melani on May 27, 2023
5 out of 5 starsI love this product. This was my first time purchasing this scent and just like the others it did not disappoint. I love it!
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Aisha on May 22, 2023
5 out of 5 starsMy skin LOVES this! It’s whipped to perfection! And it smells SO GOOD!!!
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Micaela on May 31, 2023
5 out of 5 starsLongtime shopper of this seller. Amazing quality as always.
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Micaela on May 31, 2023
5 out of 5 starsLongtime shopper of this seller. Amazing quality as always.
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Kim on May 26, 2023
5 out of 5 starsI absolutely love the fragrance of this oil. I didn’t realize the bottle was this big so I am hoping it last me some time. It’s perfect after a shower and most people smell it on me hours later. Great product - can’t wait to try more!
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Aisha on May 23, 2023
5 out of 5 starsPerfect gift for my mom on Mothers Day! I paired it with a fragrance. I love Demi Natural products!
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
More information
Frequently asked questions
My Body Butter Melted!!
It is absolutely still ok to use the body butter in the event that it melts on the journey to your location. During the summer months, we take extra precautions to make sure that your butter does not melt in transit. If your butter arrives melted, place jar upright and place jar in a cool area. It will have a different texture but it will re-thicken.
WHERE IS MY PACKAGE! ?
We pride ourselves in shipping our products out in a 6-10 day shipping window. Each product is made in small batches and some orders will be made to order. After your order is shipped, a tracking number and shipping notification will be sent to each buyer where each customer will be able to track their order through USPS. Due to the COVID-19 pandemic and the holiday season shipping with USPS is experiencing longer than normal delivery times. We appreciate your patience through this time.
MY PACKAGE SAYS DELIVERED BUT I DIDN'T RECEIVE IT!
If you didn’t receive a package from USPS and can 100% verify that it is not on your property – even though the tracking information says that it was delivered – you’re going to want to reach out to the post office ASAP. While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office in your town or the closest post office to you physically.
It's very important to be mindful of time. The earlier it can be addressed, the more likely it is that the package can found.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?