DEMINATURALS
Announcement
Hi there, thanks so much for stopping by the shop!
SHIPPING INFORMATION:
THERE IS A 6-10 BUSINESS DAY PROCESSING TIME. I WILL DO MY VERY BEST TO GET ORDERS OUT BEFORE THAT TIME. YOU WILL RECEIVE A SHIPPING NOTIFICATION WITH A TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED. ONCE YOUR ITEM IS SHIPPED IT IS IN THE CARE OF THE CARRIER. DEMI NATURALS DOSE NOT RECIEVE ANY ADDITIONAL INFORMATION ( ONLY THE SAME INFORMATION THAT CUSTOMERS CAN SEE!). UNFORTUNATELY, ONCE YOUR ITEM HAS BEEN SHIPPED I HAVE NO CONTROL OVER THE LENGTH OF TIME IT TAKES FOR THE DELIVERY. I WOULD LIKE TO THANK EVERYONE FOR YOUR PATIENCE. I CANNOT WAIT FOR YOU TO RECIEVE YOUR ORDER.
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Items
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Reviews
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True on Jan 24, 2023
5 out of 5 starsI love this stuff. Love the smell. Love the bottle. Love love love.
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DESTINY on Oct 31, 2022
5 out of 5 starsI love these oils, they are so moisturizing and make my skin feel so soft, they smell good as well.
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Kayla on Jan 27, 2023
5 out of 5 starsCompletely hydrating and smoothing. Smells really good. Very happy with my purchase. The body scrub is the absolute best scrub I have ever used in my life. Omg. I had to edit this review because I just used it and WOW.
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Monica on Jan 26, 2023
5 out of 5 starsThe body oil is to die for! Actually all of the products are great quality but I am absolutely in love with the oil. This order came beautifully packed.
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About DEMINATURALS
Our Story & Mission
O U R S T O R Y|
Demi Naturals was created in 2019. Although Demi Naturals is a new business to Etsy, I have been creating handmade skincare products since 2009. I'd add a little something to my conditioner to make it more moisturizing or add something extra to my lotion to keep dryness away. After I had my son, I realized how much I cared about the products and ingredients that I was putting on his skin. I started making my own body butters and creams for my immediate family. I loved the results and the compliments that I received from family and co- workers. I spent a lot of time doubting myself and doubting whether anyone would purchase my product. After a while, I thought about what I'd tell my son when he asks me about pursuing his own dreams. I decided to put my dreams into action and start selling on Etsy. Developing handmade skincare products is a true passion of mine and it doesn't feel like work!
M I S S I O N|
We focus on formulating quality skincare products for people that care about what they put on their skin! Our focus is simple ingredients that work.
Shop members
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Sasha McClanahan
Owner, Maker
my favorite product is the lemongrass coconut body butter and the relief and therapy body scrub!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Privacy policy
More information
Frequently asked questions
My Body Butter Melted!!
It is absolutely still ok to use the body butter in the event that it melts on the journey to your location. During the summer months, we take extra precautions to make sure that your butter does not melt in transit. If your butter arrives melted, place jar upright and place jar in a cool area. It will have a different texture but it will re-thicken.
WHERE IS MY PACKAGE! ?
We pride ourselves in shipping our products out in a 6-10 day shipping window. Each product is made in small batches and some orders will be made to order. After your order is shipped, a tracking number and shipping notification will be sent to each buyer where each customer will be able to track their order through USPS. Due to the COVID-19 pandemic and the holiday season shipping with USPS is experiencing longer than normal delivery times. We appreciate your patience through this time.
MY PACKAGE SAYS DELIVERED BUT I DIDN'T RECEIVE IT!
If you didn’t receive a package from USPS and can 100% verify that it is not on your property – even though the tracking information says that it was delivered – you’re going to want to reach out to the post office ASAP. While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office in your town or the closest post office to you physically.
It's very important to be mindful of time. The earlier it can be addressed, the more likely it is that the package can found.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?